Menu
For Business Write a review File a complaint
InPost UK Customer Service Phone, Email, Contacts

InPost UK
Reviews and Complaints

www.inpost.co.uk

Learn how the rating is calculated

1.0 1 Review 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

InPost UK Reviews 2

ComplaintsBoard
H
Verified customer The reviewer confirmed their account using Google. Learn more

InPost UK stay away from using

Lockers are broken near my home. I have had parcels returned to sender as there were no room in locker- so parcels sent back.

I have had a package waiting in a locker for weeks now, which I can't get out due to the lockers being broken. I would not use again.

Staff are lovely when I speak to them, but the service doesn't seem like it works well.

Read full review of InPost UK
Hide full review

InPost UK Complaints 1

ComplaintsBoard
C
8:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

InPost UK 4 parcels returned to the seller

2 of my packages arrived at the locker but I couldn't pick them up because the computer at the locker was broken, I contacted the people from in lost and I had to wait for it to be repaired to ignore any other message as it will be sent back and to wait for an email to know when to go to collect them On email, the customer relations person told me that it hasn't been fixed yet and to wait . then he didn't reply to my email, I checked the locker and it worked, but when I wanted to collect them, I was told that they were taken to a local center and to wait for an email Meanwhile, I received a message that they were sent back to the seller

2 other packages appear returned to the seller and the tracking number shows that they could not be delivered

How can they not be delivered if we are talking about lockers that are active 24/7

4 products were sent back to me due to the fault of the people in the post and I want to be clarified

Read full review of InPost UK
Hide full review

Is InPost UK Legit?

InPost UK earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds InPost UK to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, InPost UK is known for their high standards and safety. If you're thinking about dealing with InPost UK, it's wise to check how they handle complaints.

Inpost.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Inpost.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for InPost UK have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The InPost UK website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

We looked up InPost UK and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Overview of InPost UK complaint handling

InPost UK reviews first appeared on Complaints Board on Sep 29, 2023. The latest review 4 parcels returned to the seller was posted on Oct 19, 2023. InPost UK has an average consumer rating of 1 stars from 2 reviews. InPost UK has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.6
877799 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. InPost UK Contacts

  2. InPost UK emails
  3. InPost UK social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.