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CB Drug Store Accredo Health Group A pharmacy that has more excuses than prescriptions
Accredo Health Group

Accredo Health Group review: A pharmacy that has more excuses than prescriptions

D
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11:32 am EST
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I called to find out status of my RX and the nice lady told me it was in process and if I did not hear back to schedule in 24 hours to call back.
I called back 48 hours later and was told my prescription was cancelled and to call my doctor.
I pushed to find out why and after 40mins on hold, it was in fact not cancelled but had not yet been started. That it would take 5-8 business days for them to verify and seek approval. The Med was pre-approved prior to sending over a prescription. So, you need 5-8 days to do nothing?! When I asked to speak with a supervisor, they hung up on me.
Hopefully you have 90day coverage or your get to fight for your meds every month.

Recommendation: Don't expect to receive your meds in 2-3 weeks, and hope it works, because you have to go through the same nightmare to refill EVERY prescription.

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  1. Accredo Health Group Contacts

  2. Accredo Health Group phone numbers
    +1 (877) 222-7336
    +1 (877) 222-7336
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    Patient Services
    +1 (844) 516-3319
    +1 (844) 516-3319
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    Prescriber Services
    +1 (800) 803-2523
    +1 (800) 803-2523
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    Refills & Orders
    +1 (866) 943-9044
    +1 (866) 943-9044
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    Billing & Payments
    +1 (866) 725-2546
    +1 (866) 725-2546
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    Digital Support Team
    +1 (866) 625-7421
    +1 (866) 625-7421
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    Alpha-1 Antitrypsin Deficiency
    +1 (866) 712-5200
    +1 (866) 712-5200
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    Bleeding Disorders
    +1 (866) 820-4844
    +1 (866) 820-4844
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    Hereditary Angioedema / Immune Deficiency
    +1 (877) 732-3431
    +1 (877) 732-3431
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    Oncology
    +1 (866) 344-4874
    +1 (866) 344-4874
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    Pulmonary Arterial Hypertension
    +1 (877) 329-4605
    +1 (877) 329-4605
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    General Patient Fax
    More phone numbers
  3. Accredo Health Group emails
  4. Accredo Health Group address
    1640 Century Center Parkway, Memphis, Tennessee, 38134, United States
  5. Accredo Health Group social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 07, 2025
  7. View all Accredo Health Group contacts
Accredo Health Group Category
Accredo Health Group is ranked 14 among 61 companies in the Drug Store category

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