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Accredo Health Group review: Accredo specialty pharmacy

Gregg Fazekas of US

Sep 06, 2024 11:37 am EDT

Verified customer

Featured review

Accredo Specialty Pharmacy caused me to miss injections of Specialty Medication multiple times because of their unacceptable level of service and customer communication.

Today I was scheduled to receive shipment of medication that was ordered over a week ago and Accredo called me today to inform me the shipment was delayed because of authorization from the doctor's office. My doctor is very good and called me 2 weeks ago informing be all approvals were Approved and submitted. Accredo lied and told me they tried contacting the Dr office, which was completely untrue, in fact while on the call with an Accredo the representative called the Dr office and was immediately given the approval again.

It's no wonder that Accredo has such low customer service ratings on various internet rating sites. I will be talking to my company's medical insurance provider requesting we change to a more reputable specialty Pharmacy because Accredo is mis managed and cannot seem to make improvements even after numerous complaints requesting escalation.

Claimed loss: Unnecessary Patient suffering due to missed medication dose causing resurgence of medical condition that was under control.

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Accredo Health Group - refusal to fill my specialty medication 2

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Accredo Health Group Contacts

Accredo Health Group phone numbers

+1 (877) 222-7336
+1 (877) 222-7336

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Patient Services

+1 (844) 516-3319
+1 (844) 516-3319

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Prescriber Services

+1 (800) 803-2523
+1 (800) 803-2523

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Refills & Orders

+1 (866) 943-9044
+1 (866) 943-9044

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Billing & Payments

+1 (866) 725-2546
+1 (866) 725-2546

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Digital Support Team

+1 (866) 625-7421
+1 (866) 625-7421

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Alpha-1 Antitrypsin Deficiency

+1 (866) 712-5200
+1 (866) 712-5200

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Bleeding Disorders

+1 (866) 820-4844
+1 (866) 820-4844

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Hereditary Angioedema / Immune Deficiency

+1 (877) 732-3431
+1 (877) 732-3431

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Oncology

+1 (866) 344-4874
+1 (866) 344-4874

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Pulmonary Arterial Hypertension

+1 (877) 329-4605
+1 (877) 329-4605

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General Patient Fax

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Accredo Health Group emails

mapsupport@accredo.com

98%
Confidence score: 98%

support

accredorxhelp@accredo.com

97%
Confidence score: 97%

support

eprescribing@accredo.com

95%
Confidence score: 95%

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Accredo Health Group address

1640 Century Center Parkway, Memphis, Tennessee, 38134, United States

Accredo Health Group social media
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Sep 15, 2024