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Hi
Unfortunately, I didn't notice earlier. So, in March I was moving from NY to Arizona and canceled all my subscription. Acorn as well. Somehow in May acorn self-initiate my subscription without me! This is outrageous action. On my profile with Acorn TV website, they do not provide billing history, therefore I cannot see my cancelation. I contacted them about refund or at least provide explanation. Nothing. They are responding in damn manner "Do not worry we won't charge you since you canceled subscription." So please refund all 5 months from May to September monthly pay. Honestly sick and tired when streaming services acting like a scammer. This is their response to my complain. Thank you for contacting Acorn TV customer service.
We are sorry to see you go! We can confirm that the Acorn TV membership associated with this email address has been canceled on 10/02/2023 and will not be billed in the future. You will still have access to stream your Acorn TV subscription until Oct 27, 2023. Please let us know if you have any questions and we will be more than happy to help. Thank you for trying Acorn TV!
Best wishes,
The Acorn TV Team
Thanks
Desired outcome: To get refund from May to September, which $35. They used some sneaky ways to restore canceled subscription.
