Acteh’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with oral hygiene products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I got the Acteh electric toothbrush
I got the Acteh electric toothbrush. It's awesome, the battery lasts forever. But the brush heads are garbage. They click in fine at first, but the next day, it's all wobbly and shakes when you brush. And after a couple of weeks, the part that holds the brush falls out, so you gotta buy a new one, and that ain't cheap.
Acteh is a bad company
Acteh is a bad company. I got 2 new Jet UV sanitizer machines. Both were new and lasted less than 3 months. The toothbrush control panel stopped working. It says in the *** these have a 12 month warranty. I called them and they gave me the runaround saying I would have to go through the retailer. Really they are not the manufacturer you are. Don't waste your money with these frauds.
Acteh is a terrible company
Acteh is a terrible company. I never write bad reviews, but this company is clearly scamming people. I got the toothbrush and ordered extra brush heads, but they never delivered to the right address. I reached out many times, but never got a real reply. I left voicemails and sent emails, but never got a response. Don't trust this company, they are just trying to get more money from their customers. Even after I cancelled my credit card purchase, they still didn't get in touch with me. Don't trust them, they are a total scam.
Acteh Complaints 2
Sonic edge
Ordered product on Jan 14. Order #17664. Website shows free 2 business day shipping. Receipt and tracking # received. After a week tracking showed item not shipped. Tried contacting through the website with no response. Tried contacting 4 more times through website and email address in past weeks. No response. Tried calling number listed for company, left a message and again no response. Still not shipped 3 weeks later
Claimed loss: $34.00
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Acteh representatives only. If you are affiliated with Acteh, please claim your business to access these details.
Acteh, your customer service is terrible
Acteh, your customer service is terrible. I've sent three emails about an error from a month ago and nothing has been done to fix it. You promised to make it right, but you haven't. I need the correct brushes within a week or I'll report you to the ComplaintsBoard.com. Here's what happened: I bought 4 Sonic Black Edge Toothbrush Heads on 8/16/22, but I received 4 round ones that don't work with my brush unit. I sent them back on 8/27/22 and they were delivered on 8/29/22 at 11:42. I haven't received a credit or replacement yet. I'm not even sure if I sent it to the right address. I paid for shipping to return them and I still don't have the brushes I paid for. I also sent an email between 8/20/22 and 8/27/22 with no response. Please send me the correct brushes and don't mess it up again. Your customer service is not good and I'm not happy. Please respond with an authorization code.
Is Acteh Legit?
Acteh earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Acteh's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Acteh.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Acteh have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the acteh.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Acteh.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acteh.com may offer a niche product or service that is only of interest to a smaller audience.
About Acteh
At the heart of Acteh's success is its commitment to delivering high-quality solutions that meet the unique needs of each client. Whether it's developing custom software applications, implementing advanced networking solutions, or providing comprehensive IT support services, Acteh has the expertise and experience to deliver results.
One of the key strengths of Acteh is its team of highly skilled and experienced professionals. With a deep understanding of the latest technologies and trends, the Acteh team is able to provide clients with the guidance and support they need to stay ahead of the curve and achieve their business objectives.
In addition to its technical expertise, Acteh is also known for its exceptional customer service. The company takes pride in building strong relationships with its clients, and is committed to providing personalized support and assistance every step of the way.
Overall, Acteh is a dynamic and innovative company that is dedicated to helping businesses succeed in today's fast-paced and ever-changing technology landscape. With its focus on quality, expertise, and customer service, Acteh is a trusted partner for businesses looking to stay ahead of the curve and achieve their goals.
Overview of Acteh complaint handling
-
Acteh Contacts
-
Acteh phone numbers+1 (877) 327-5268+1 (877) 327-5268Click up if you have successfully reached Acteh by calling +1 (877) 327-5268 phone number 0 0 users reported that they have successfully reached Acteh by calling +1 (877) 327-5268 phone number Click down if you have unsuccessfully reached Acteh by calling +1 (877) 327-5268 phone number 0 0 users reported that they have UNsuccessfully reached Acteh by calling +1 (877) 327-5268 phone number
-
Acteh emailssupport@acteh.com89%Confidence score: 89%Supportinfo@acteh.com81%Confidence score: 81%Supportexchange@acteh.com75%Confidence score: 75%
-
Acteh address3857 Birch St # 511, Newport Beach, California, 92660-2616, United States
-
Acteh social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Acteh contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!