Menu
Write a review
File a complaint
ActionFraud.org.uk Customer Service Phone, Email, Contacts

ActionFraud.org.uk
Reviews and Complaints

www.actionfraud.org.uk

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ActionFraud.org.uk Complaints 10

ComplaintsBoard
N
6:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Action Fraud: A Disappointing and Ineffective Organization for Reporting Financial Crimes

I reported a possible theft of almost ?50.000 to ActionFraud.org.uk a week ago, but they haven't even looked at my report yet! It's frustrating because my money could have been on the other side of the world by now. Action Fraud claims that they do not investigate every case, but it seems like they haven't even lifted a finger to help me! The only thing they seem to be good at is making you type a lot on your keyboard! It's disappointing to see that they are not interested in pursuing the perpetrators of money crime. I feel like this organization is a total joke and a waste of time.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
V
5:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Disappointing Experience with Action Fraud: Useless and Incompetent

I had a really bad experience with ActionFraud.org.uk. I spent hours reporting a big scam that my aunt fell for. She lost over ?600k and I was devastated. I thought that Action Fraud would be able to help me and my aunt, but I was wrong. It was a complete waste of my time. I felt like I was talking to a brick wall. I could have spent that time with my aunt, who was dying of cancer. She needed my support and comfort, but instead, I was dealing with Action Fraud.

I don't understand why they are even funded by the public. They are completely useless. They didn't help me at all. They were rude and incompetent. I felt like they didn't care about my aunt or her situation. It was a distasteful farce. I was so disappointed with their service.

I wish I could have done something else to help my aunt. I felt so helpless. I don't recommend using Action Fraud. They won't help you. They are a waste of time and money.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
A
3:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Action Fraud Fails to Help Victims of Letting Fraud: A Disappointing Experience

Me and 20 other people reported a letting fraud to ActionFraud.org.uk, but they didn't seem to care about our case. The director of the letting agency took thousands of pounds from us and is now living a happy life, while Action Fraud and the police don't seem to be interested in helping us. It's a waste of time to report fraud to them, they're not professional, careless, and don't want to help victims of fraud. I wouldn't recommend them to anyone and if I could, I'd give them 0 stars.

Read full review of ActionFraud.org.uk
Hide full review

Is ActionFraud.org.uk Legit?

ActionFraud.org.uk earns a trustworthiness rating of 27%

Assess your risks. Protect your personal information when dealing with ActionFraud.org.uk.

Our conclusion: After careful review, ComplaintsBoard concludes that ActionFraud.org.uk has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with ActionFraud.org.uk. If you have had a negative experience with ActionFraud.org.uk, let ComplaintsBoard know by filing a complaint.

Based on our evaluation, ActionFraud.org.uk has resolved only 0% of 10 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using actionfraud.org.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We conducted a search on social media and found several negative reviews related to ActionFraud.org.uk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Actionfraud.org.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Actionfraud.org.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Actionfraud.org.uk you are considering visiting, which is associated with ActionFraud.org.uk, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Nightmare Website: Glitches, Unhelpful Support, and Unfilled Reports. Don't Waste Your Time

This website is a bit of a nightmare to use. I had a lot of trouble trying to find what I needed, and the glitches made it even more frustrating. I spent a good chunk of time trying to get through to their phone line, but it was a complete waste of time. The live chat was even worse - not helpful at all. I ended up doing a lot of the work myself, gathering all the information on the fraudsters, but when I tried to submit the report, it wouldn't go through and I couldn't save it. I did get an email acknowledging receipt of an unfilled report, but it came from a noreply email address. Honestly, it's not worth the effort. I've since heard from my bank that they don't do anything anyway. So, save yourself the time and energy and don't bother with this site.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Action Fraud Review: A Helpful Resource for Scam Victims, but with Donation Requests and Unclear Director Salary

Action Fraud is a website that helps people who have been scammed. It's hard to know where to turn when you've been scammed, but Action Fraud is there to help. They are a charity that collects data and plays statistics with the government. The police are not interested in scams unless they are related to discrimination against race, sex, etc. However, if a celebrity has been scammed, they will be interested.

When you report a scam to Action Fraud, they will call you back and pretend to give you advice. However, they will also ask you for a donation. It's not clear how much the director of Action Fraud makes, but it's probably around ?350,000 a year. This is similar to the salary of the manager director of Cancer Research.

Overall, Action Fraud is a good resource for people who have been scammed. They can help you collect data and play statistics with the government. However, they do ask for donations, which can be frustrating. It's also not clear how much the director of Action Fraud makes.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk ActionFraud.org.uk Failed to Take Action Against Scammers - Disappointing Experience

So, I went on this website called ActionFraud.org.uk to report a scam that I fell for. I gave them all the details I had, including names, phone numbers, and email addresses of the scammers who took over ?50k from me. But guess what? They didn't do anything about it!

I got a reply from them after 8 weeks saying that they couldn't find any leads to start a criminal investigation. What a waste of time and tax payers' money! I mean, what's the point of having an organization like this if they can't even take action against scammers?

I'm really disappointed with ActionFraud.org.uk. They should be doing more to protect people from scams like this. It's not fair that innocent people like me have to suffer because of their incompetence. I wouldn't recommend this website to anyone.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Disappointing Experience Reporting Cheque Fraud to ActionFraud.org.uk

I recently reported a cheque fraud to ActionFraud.org.uk and was disappointed with the lack of action taken by the organization. Despite filling out a report and providing evidence of the crime, I never received a 28 day update letter. After making two phone calls, I finally received an email stating that they did not have enough information on the crime. I was frustrated to learn that they had not even bothered to ask for the evidence that I had already stated I possessed.

It was disheartening to feel like my time and effort had been wasted in reporting the crime. I was left feeling like Action Fraud did not care about the situation or the impact it had on me. I would advise others who have been scammed to be cautious when reporting to Action Fraud, as it seems that they may not take the necessary steps to investigate and take action against the perpetrators.

Overall, my experience with ActionFraud.org.uk was disappointing and left me feeling unsupported. I hope that in the future, they will take a more proactive approach to investigating and preventing fraud.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk ActionFraud's Incompetence: A Frustrating Experience Reporting a Scam

I had a bit of a run-in with these ActionFraud people the other day. I had some bloke try to scam me out of six grand by selling me a car and asking for payment through PayPal. He said he'd refund me if I didn't want it, but come on, who falls for that? Anyway, I tried to report it to ActionFraud, but their system was down and I had to wait on the phone for ages just to find out. I had to call back the next day and they told me to report it to PayPal, even though it wasn't really their problem. I had to wait on the phone again for ages. Honestly, they don't seem to have any common sense and it was a total waste of time.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk Disappointing Response from ActionFraud.org.uk: My Experience Reporting a Fraud Case

I had a terrible experience with ActionFraud.org.uk. I reported a fraud case to them about a company that I paid for a CSCS card, but I never received it. The company was even trading under a fake name and address, and I gave Action Fraud all the information with solid evidence. However, after about two months of reporting the case, they finally sent me a letter stating that they were not prepared to take the case on. They also sent me a little booklet with information on how to spot or avoid fraud, but it was of no use at all.

I was extremely disappointed with their response. I felt like they didn't take my case seriously and didn't do anything to help me. It was a waste of my time and effort to report the fraud to them. I expected more from a website that claims to help people who have been victims of fraud.

I think ActionFraud.org.uk needs to improve their services. They should take every case seriously and investigate thoroughly. They should also provide more useful information to victims of fraud, instead of just sending out a useless booklet. I hope they will take my feedback into consideration and make the necessary changes to improve their services.

Read full review of ActionFraud.org.uk
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

ActionFraud.org.uk ActionFraud.org.uk: Room for Improvement in Response Time and Communication with Victims

I had a pretty bad experience with ActionFraud.org.uk a few years back. I reported an incident online, but unfortunately, nothing was done about it and I never received a reply. The amount of money I lost wasn't much, but it was still frustrating to not hear anything back from them except for the initial email confirming they received my report.

Fast forward to this year in March, and my disabled friend became a victim of fraud. I helped him report it over the phone, but unfortunately, we received the same treatment as I did a few years ago. We only received an email from Action Fraud confirming they received the report, and when I called to follow up, I was told that the police haven't looked at it yet. I'm not holding my breath that they ever will.

I understand that perhaps the amount my friend lost wasn't big enough to warrant immediate attention, but it's still disheartening to feel like nothing is being done to address these issues. We even signed the petition, hoping to bring more attention to the matter.

Overall, I think ActionFraud.org.uk has a lot of room for improvement in terms of their response time and communication with victims. It's important for people to feel like their reports are being taken seriously and that action is being taken to prevent future incidents.

Read full review of ActionFraud.org.uk
Hide full review

Overview of ActionFraud.org.uk complaint handling

ActionFraud.org.uk reviews first appeared on Complaints Board on May 27, 2023. The latest review Action Fraud: A Disappointing and Ineffective Organization for Reporting Financial Crimes was posted on Jun 14, 2023. ActionFraud.org.uk has an average consumer rating of 1 stars from 10 reviews. ActionFraud.org.uk has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ActionFraud.org.uk Contacts

  2. ActionFraud.org.uk phone numbers
    +44 300 123 2040
    +44 300 123 2040
    Click up if you have successfully reached ActionFraud.org.uk by calling +44 300 123 2040 phone number 0 0 users reported that they have successfully reached ActionFraud.org.uk by calling +44 300 123 2040 phone number Click down if you have unsuccessfully reached ActionFraud.org.uk by calling +44 300 123 2040 phone number 0 0 users reported that they have UNsuccessfully reached ActionFraud.org.uk by calling +44 300 123 2040 phone number
  3. ActionFraud.org.uk social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
ActionFraud.org.uk Category
ActionFraud.org.uk is ranked 137 among 229 companies in the Online Scams category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.