AcurianHealth
Reviews and Complaints

In August of 2021 I responded to an e-mail regarding a Covid trial and was scheduled for a video conference. When the time came their rep was almost 30 minutes late but we did have the interview and I was told I qualified and that I would hear from them to make an appointment. That was the last I heard from anyone at Acurian or anyone else involved in this 'study'.

I don't have any evidence of any harm that followed and I wouldn't have commented except for all the other similar stories. I don't know what they're up to but I would caution against getting involved with them.

i spent 15 minutes on a survey for clinical trials about depression, i was matched with a covid trial but nothing even in my state. this was a scam. i was so excited to be in a trial for depression. this was a mean waste of time, you should be shut down

I signed up for a clinical depression study, but decided I no longer wanted to participate due to the many bad reviews I came across. Now, after canceling the video call to meet with them, they are bombarding my therapist's office with calls for medical releases, which I told my doctors to NOT give to them. I did say they could call and ask my doctors on the initial application, but if my doctors said no once, why are they continuing to harass them? It's ridiculous. I need them to stop, my doctors have asked me to please get them to stop!

I was told I would receive compensation for participating in a clinical trial, and scheduled an appointment for a video visit. I WAS THERE ON TIME! THEY WERE NOT! I will NOT reschedule if you can't keep up your end of the deal! Especially when you don't even provide a number to talk to a LIVE HUMAN BEING! I woke up early, got ready, clicked on the link, and waited, then waited, and waited, and waited. When I clicked on it again to see if something had gone wrong, I was told the time had passed. THIS IS NO WAY to run a company!

I'm concerned how they obtain information on my problems cough. I don't answer surveys or answer calls on the phone. I called this number
[protected]. Sad to say gave them a lot of personal medical information.
Hope I wasn't set up as a scram.
Please if you can would like my information deleted from their site.
Wish I had thought twice. Was hoping they could help with my
problem.

Received a letter from Acurian Research in about September. Well-designed phish to get personal information. Received follow-up after I completed the initial screening, scheduled an appt for a, "Video," screening. Received an e-mail shortly thereafter saying that the study was currently filled and call back for an appointment at a later time. Kept getting reminders about, "Video," conference after the, "Thanks-but-no-thanks," e-mail. Comes the day of the, "Conference," was hounded with reminder e-mails and clicked on the link at the appointed time. Got this message - "Sorry. The time for your video conference has passed. Please reschedule." BS, I thought. So I Googled Acurian Research and started reading about all the complaints. Sure 'nuff, previous complaints mirrored mine. The company is a front for some other scam. Not sure what it is but I will no longer respond to requests for me to participate in Covid research.

I received a phone call about interviewing for a clinical trial while on my way home ill from a hospital. I though an active trial was available for me as my dr had mentioned trying to get me into one. Lucky for me I had a driver that heard that conversation. We both got our hopes up that a trial was available for me. A call was scheduled for 8:00 am the next day. I was told I would receive an email with instructions at 7:00 am, and a reminder at 7:45 am and then a call at 8:00 am. I sickly crawled out of bed and no emails. And no phone call. Here's a couple problems I have turned into my lawyer 1) you did not identify yourself as a recruiter. 2) you prey on the sick and elderly 3) you give people a false sense of hope.
All 3 sue-able offenses. I'm tired of it and taking action. You ought to be ashamed for the way you conduct business. Good thing your representative was on speaker phone. This is the number that called me. [protected]. Ill see them in court.

I received a letter in the mail in 2018 explaining Acurian Health's research studies, with an 800# to call. I gave them some preliminary info and they sent me an eform to sign and send back, which would release my medical records. They also gave me the location of a clinic in my area that would be doing the study. When I called the clinic -- surprise, surprise -- they had not heard of Acurian Health nor were they involved in research. Acurian seems to be gathering HIPPA info illegally by promising money for studies that do not exist.

I was contacted by them and qualified for a study and signed for them to receive a copy of my medical records and was told in writing that a local doctor would contact me in a week but they never did I called the doctors office and was told they never heard of Acurian health and didn't do studies what are these people doing getting medical records and how can we sue them get them shut down and jail time for their actions

I applied for your high blood pressure studies, which was not detailed in what level health condition a applicant should be in. I applied on and called the toll free number.And was told an appointment was set for me. I received a call from a nonmedical recipients, recruiter. Asking me the same question that i already filled on application.I gave the person my blood pressure reading.I told by his experience that i wouldnt qualify for the studies because of my blood pressure wasnt high enough.Now i control it with type of medication, and i the blood pressure was nt stable i, d be at my doctor not a studies.Okay, my big is those who recruit people are not experienced medical assistant s or ant thing close.Give you research my personal medical history and condition s.For study should automatically qualify me.The way i see it i am assuming you medical pharmaceutical company lure people into filling out application providing you with personal medical history, manipulating them to be ing compensated for the studies that you guys return deny them, by informing them they quallify.Having there information in your databases.I qualify this high blood pressure, and i didnt make appointment is because i was informed i dont qualify.I should be compensated for the moment i filled out the application for the studies.It's the same routine every time i apply for study.I feel it a scam and it ethier make right or be sued for taking personal information on somebody for you database

I received a message April 25, 2017 asking me to call Acurian Health. It was a "robo call" so there was no information as to what the call was about. Since I didn't know if it was important or not, I decided I better call. I have called two times this morning. I was NEVER able to speak to a live being. The first phone call kept me on hold for TWENTY-FIVE MINUTES! I had other things to do & other phone calls to return (to people who actually answered the phone & talked to me, what a concept, eh?), so I finally hung up. Then I tried calling again a little later. I have now been on hold listening to "Thank you for holding. One of our specialists will be with you shortly". Here it is THIRTY-TWO MINUTES LATER! DO NOT CALL ME and ask me to return a call if you will never answer my return call!

I received a ltr from the dtd August 2016. In this ltr It states Advances in Arthritis research could start with you: The web is (www.YourArthristisResearch.com) [protected], [protected]; Do you have Arthritis and hip or knee pain, stupid me, I went on the dam site, fill out the questions, pertaining to me and received back, no doctors in research to help me. I went on the internet and typed the phone #'s in, I was informed, they had no records of such numbers. So now, they have info regarding my health, and whatever it may become. What can I do to correct this stupid error on my part?

I rec'd a letter from Dr Christopher Haines, MD, from Acurian Health, as many others have, inviting me to participate in an arthritis research study in the Sun City West Area of Arizona. Don't know how this company zeroed in on me. The letter says it's a no cost medication study with payment up to $1, 000. Wants me to respond by 8/25/16 for enrollment. Since this involves my medical information, I will call the number provided, [protected], to learn how my name was provided to them. You would think if it was a referral from my doctor, (1) my doctor would have told me, and (2) the letter from Acurian would reference that. But, the P.S. in the letter says "Health Insurance and referrals aren't required." After reading the several complaints on this website, I am surprised this company has not been admonished in some way.

I resent this intrusion on my privacy. They are trying to enroll people in clinical trials. I was wrongly given the diagnosis they are recruiting for by an orthopedic quack doctor in Lawrence, KS. Likely studies like this enrich no one but Big Pharma. They are probably trying to get a new drug approved, Beware incompetent doctors, greedy drug companies, and their lackeys.

On April 20 I received a phone call from "Norwell, MA" with the number [protected]. The caller said she wanted to know if I wanted to be part of a health study. The background sound was that of a "boiler-room" operation. I told her I was not going to give information over the phone to a cold-caller. I asked for the corporate number. She gave me [protected]. That number had an automated answering machine that provided nothing connected to a study. I returned to the Norwell number and told that responder what the corporate number had. She said she would call me in a few minutes to resolve the "problem". She never called.
On April 21 I tried to call Acurian. I explained the problem above to the responder. He said he was not aware of anyone posing as Acurian. He had a foreign accent. When I told him THAT was why I was call, he began to give me the "run-around". I interrupted and asked him for his manager. I was on hold for about five minutes before I hung up.
This company does not appear to manage its cold-calling teams well.

I have received a letter addressed to my 5 yr old son stating that he has been selected in a demographic study when neither myself or my wife had authorized any such info o our child to be released. When attempting to contact the numbers listed on the letter first the representative Brandi said that I had authorized my sons info to be sold when I advised her that no such authorization was given I was transfered to Marianne (phone # dialed was [protected]) who also agreed that this letter for a depression study should NOT have been sent to my son. When I asked her to tell me how they obtained his info she stated she didn't know and gave me 2 phone numbers to call out to their corporate office in PA.
After calling the following phone numbers [protected] and [protected] I would just continually get disconnected. Finally I left a voicemail for Patricia on the option for corporate/hr issues. I then also found another number of [protected] where I reached a rep by the name of Patricia who likes to speak to people in a very condisending tone stating they did nothing wrong by obtaining a MINOR childs personal info, after getting no where with Patricia I requested to be transfered to a person who could tell me how they got my sons info, I was then transfered to an extension for Donna Lee (who by the way is no where in the company directory when calling the corporate numbers I was given as I was assured by Patricia that I was speaking with Acurian Health amd not a call center doing their work out of state) where of course I was connected to another voicemail.
This company SCREAMS fraud as how in the hell could they legally purchase a minor child (who again is only 5 years old). I have worked in an office/call center for the past 13 years and NEVER could imagine telling someone the things that Patricia tried telling me to justify why they have my sons imformation.