Ad Astra Recovery Services’s earns a 5.0-star rating from 3 reviews, showing that the majority of clients are exceptionally satisfied with debt recovery solutions.
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I deny liability for this debt with AD ASTRA RECOVERY SERV and lack any agreement
I am not liable for this debt with AD ASTRA RECOVERY SERV and do not have a contract with them. They did not provide me with the original application like I asked. The mentioned amounts dated SEPTEMBER 01 2022 were not agreed upon by me.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received calls from Ad Astra
I have received calls from Ad Astra. I have answered 2 of the calls. One was today, 9/19/2022. Once a human is on the phone line they ask for me by name. The demand personal information and will not share any information about the supposed debt. After the 1st call back in August, I was told they would contact me via mail. Nothing has been sent/received. Today's call was a woman. Again she starts a script about collecting for a personal matter and requests personal information (birthday) to verify. I state that if this is a valid debt and attempt to collect, they need to contact me in writing as I will not give personal information over the phone and without verification of the company and reason for the call
The complaint has been investigated and resolved to the customer’s satisfaction.
In late 2021 or early 2022, I began getting calls and letters from Ad Astra collection agency.
In late 2021 or early 2022, I began getting calls and letters from Ad Astra collection agency. For nearly a year, I received regular calls from them. Initially, they would ask me to confirm my social security number. I was aware that Ad Astra had an incorrect number based on a previous discussion with a store supervisor. Initially, the collection notices had the wrong number, but then they started arriving with the correct one. Each time Ad Astra called, I requested debt validation. This continued for almost a year. In early September, after disputing the debt with the credit reporting agencies, I got a notice from Ad Astra and spoke with Sam. He mentioned discrepancies and requested another written debt validation due to two supposed loans. Knowing this was incorrect, I demanded to speak with a supervisor, who confirmed only one loan existed and no further validation requests were necessary. I expressed my frustration about the lack of debt validation despite my requests for nearly a year and the persistent, harassing calls even after I asked them to stop contacting me on my cell phone, which led me to change my number. I informed the supervisor about my conversation with Sam and stated my intention to file a complaint.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Ad Astra Recovery Services Legit?
Ad Astra Recovery Services earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Ad Astra Recovery Services resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Adastrarecoveryservicesinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Adastrarecoveryservicesinc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ad Astra Recovery Services.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the adastrarecoveryservicesinc.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Ad Astra Recovery Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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About Ad Astra Recovery Services
Their website (adastrarecoveryservicesinc.com) provides comprehensive information about their debt recovery services, displaying how passionate they are about getting things done by recovering outstanding debts from those who owe. They have a team of expert and licensed professionals who work tirelessly to keep clients satisfied by providing streamlined and hassle-free debt recovery services.
Ad Astra Recovery Services prides themselves on their approach to debt recovery, which is both professional and customer-oriented. Their expert team makes use of ethical collection practices and treats every customer with the utmost respect, regardless of the situation. They are dedicated to helping their clients resolve their debt issues with their customers while ensuring their business remains creditworthy.
Overall, Ad Astra Recovery Services is a well-established and reputable debt collection agency that has a clear mission to help their clients recover outstanding debts in a professional, ethical, and transparent manner. They have an innovative approach to debt recovery, and their website demonstrates their commitment to providing high-quality services to clients. Their team is experienced and professional, and they work tirelessly to ensure that their clients receive the most positive debt recovery experience.
Overview of Ad Astra Recovery Services complaint handling
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Ad Astra Recovery Services Contacts
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Ad Astra Recovery Services phone numbers+1 (866) 398-2089+1 (866) 398-2089Click up if you have successfully reached Ad Astra Recovery Services by calling +1 (866) 398-2089 phone number 0 0 users reported that they have successfully reached Ad Astra Recovery Services by calling +1 (866) 398-2089 phone number Click down if you have unsuccessfully reached Ad Astra Recovery Services by calling +1 (866) 398-2089 phone number 0 0 users reported that they have UNsuccessfully reached Ad Astra Recovery Services by calling +1 (866) 398-2089 phone number
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Ad Astra Recovery Services emailssupport@adastrarecoveryservicesinc.com79%Confidence score: 79%Support
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Ad Astra Recovery Services address7330 W 33rd St N # 118, Wichita, Kansas, 67205-9370, United States
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Ad Astra Recovery Services social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 12, 2024
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I declare under penalty of perjury (under the laws of the United States, if executed outside of the United States) that the foregoing is true and correct to the best of my knowledge. Further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 U.S.C. 1001. Additionally, these misstatements are punishable as perjury under 18 U.S.C. 1621. The items found within my credit report that I listed on the following pages are not related to any transaction that I made. I am alleging that a person or company - without my authorization- used my personal identifying information to apply for goods, services, or money; and, was successful in creating some accounts.