Ad Astra Recovery Services
Reviews and Complaints

I am not liable for this debt with AD ASTRA RECOVERY SERV and do not have a contract with them. They did not provide me with the original application like I asked. The mentioned amounts dated SEPTEMBER 01 2022 were not agreed upon by me.

I have received calls from Ad Astra. I have answered 2 of the calls. One was today, 9/19/2022. Once a human is on the phone line they ask for me by name. The demand personal information and will not share any information about the supposed debt. After the 1st call back in August, I was told they would contact me via mail. Nothing has been sent/received. Today's call was a woman. Again she starts a script about collecting for a personal matter and requests personal information (birthday) to verify. I state that if this is a valid debt and attempt to collect, they need to contact me in writing as I will not give personal information over the phone and without verification of the company and reason for the call

In late 2021 or early 2022, I began getting calls and letters from Ad Astra collection agency. For nearly a year, I received regular calls from them. Initially, they would ask me to confirm my social security number. I was aware that Ad Astra had an incorrect number based on a previous discussion with a store supervisor. Initially, the collection notices had the wrong number, but then they started arriving with the correct one. Each time Ad Astra called, I requested debt validation. This continued for almost a year. In early September, after disputing the debt with the credit reporting agencies, I got a notice from Ad Astra and spoke with Sam. He mentioned discrepancies and requested another written debt validation due to two supposed loans. Knowing this was incorrect, I demanded to speak with a supervisor, who confirmed only one loan existed and no further validation requests were necessary. I expressed my frustration about the lack of debt validation despite my requests for nearly a year and the persistent, harassing calls even after I asked them to stop contacting me on my cell phone, which led me to change my number. I informed the supervisor about my conversation with Sam and stated my intention to file a complaint.