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CB Banks Abu Dhabi Commercial Bank [ADCB] Charge back request - no call backs made
Abu Dhabi Commercial Bank [ADCB]

Abu Dhabi Commercial Bank [ADCB] review: Charge back request - no call backs made

K
Author of the review
7:35 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is to inform you that I have been trying to resolve a matter with ADCB regarding some transactions I made between December 2022 and March 2023. I had made the transfers to Argo Trade - a trading platform that did not provide me with any services.

I had contacted ADCB to raise a request for a charge back in time to initiate a chargeback, but after initiating a dispute, I have heard nothing from ADCB. I contacted customer service several times and the only response I received was that we will ask someone to call back. I also complained by email and also filled out the form on the ADCB website, but I have not received a call back. The customer service only replied that the case is closed and there is nothing we can do about it. My question is: How can a dispute be closed without any discussion with the party who raised the issue?

I have no choice but to turn to you, since despite umpteen efforts on my part, I am not receiving a satisfactory response from BANK. I ask you to intervene and help here.

Below are the reference number/complain numbers:

ADCB Dispute SR No.- [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected]

Regards,

Mishti Talreja

[protected]

Desired outcome: Call back and re-open the case

Update by Kiran Gehani
Oct 10, 2023 12:23 pm EDT

Hello Team,

Am still waiting to hear back from Adcb. Can someone please take ownership.

Regards,

Kiran Gehani/Mishti Talreja

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  3. Abu Dhabi Commercial Bank [ADCB] emails
  4. Abu Dhabi Commercial Bank [ADCB] address
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  5. Abu Dhabi Commercial Bank [ADCB] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 31, 2024
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Abu Dhabi Commercial Bank [ADCB] Category
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