Menu
For Business Write a review File a complaint
ADT Security Services

ADT Security Services review: Fraudulent service 1

M
Author of the review
6:55 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Please know that a lawsuit is shortly behind these emails wherein your client will not accept or receive my phone call or complaint. My father is going on 80 years old with a heart condition and your representatives have completely taken adGentlemen:

Quite a few months ago we were sold an ADT Security System by a company in town calling itself "Safe Streets" and convinced us to drop our present Alarm system company and they could get our system thru them about $50 a month cheaper, and that they would take care of our present company and to not worry about any balances owed, that they would take care of it - "Not to worry."

Well, that all turned out to be a fraud...after having your system put in over our present system and just placing your alarms next to our existing alarms it has become a mess! We are too old to fight these young guys with the silver tongues, all the promises made to us by installing your system fell by the wayside and now they have turned us over to a collection agency for a years worth of ADT monitoring when our present alarm people, Brinks are actually the ones monitoring our system and yours is sitting in the corner unplugged and gathering dust.

The camera they put outside our door does not nor never worked and isn't even there, lest it be stolen. It was worthless, the guy put it where you couldn't see who was at the door, I have called several times on this and I am ready to get Three on your Side involved to complain about your fraudulent sales practices taking advantage of old people who are also handicapped...I am 78 years old and in a wheel chair - I am getting ready to yell my head off before I have a damn heart attack from the frustration of it all.

I have chosen, of course, to stay with my pre-existing system, PLEASE HAVE SOMEONE COME OVER HERE AND REMOVE YOUR SYSTEM FROM OUR HOME!

1005 West Whitton Ave

Phoenix, AZ 85013

(602) 571-7904vantage of his good will for his family to survive under these issues.

Desired outcome: Get his system out of my house!! It has been disabled thru out our house and we have our original alarm company reinstalled.

Confidential Information Hidden: This section contains confidential information visible to verified ADT Security Services representatives only. If you are affiliated with ADT Security Services, please claim your business to access these details.

Update by Mark Herman
May 31, 2024 7:06 pm EDT

----- Forwarded Message -----

From: Mark Herman

To: reply-fec5157972650079-158_HTML-[protected]-[protected]-9403@e.adt.com

Sent: Thursday, July 14, 2022 at 02:01:06 PM MST

Subject: Re: ADT: An Important Message

We've told you already that this account has been closed due to fraudulent activity in activating same.

-----Original Message-----

From: ADT Security Services

To: mherman1245@aol.com

Sent: Sun, Jul 10, 2022 8:52 am

Subject: ADT: An Important Message

1 comments
Add a comment
A
A
AARP_member81
Palm Bay, US
Send a message
Sep 30, 2024 11:48 am EDT

seems like they have a certain business model they follow for taking advantage of senior citizens

  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
    +1 (800) 884-4226
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 5 5 users reported that they have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 9 9 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number
    Residential, Sales
    +1 (800) 521-1734
    +1 (800) 521-1734
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 5 5 users reported that they have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 18 18 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number
    Residential, Customer Service
    +1 (888) 244-4505
    +1 (888) 244-4505
    Click up if you have successfully reached ADT Security Services by calling +1 (888) 244-4505 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (888) 244-4505 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (888) 244-4505 phone number 2 2 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (888) 244-4505 phone number
    Business, Sales
    +1 (800) 515-2216
    +1 (800) 515-2216
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 515-2216 phone number 2 2 users reported that they have successfully reached ADT Security Services by calling +1 (800) 515-2216 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 515-2216 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 515-2216 phone number
    100%
    Confidence score
    Business, Customer Service
    +1 (877) 801-7387
    +1 (877) 801-7387
    Click up if you have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number
    Health & Senior Safety, Sales
    +1 (800) 658-7134
    +1 (800) 658-7134
    Click up if you have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number
    Health & Senior Safety, Customer Service
    More phone numbers
  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all ADT Security Services contacts
ADT Security Services Category
ADT Security Services is ranked 2 among 79 companies in the Home Safety and Security category