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CB Home Safety and Security ADT Security Services Unauthorized charge
ADT Security Services

ADT Security Services review: Unauthorized charge

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8:36 pm EST
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On January 5th, 2025 ADT withdrew $504.59 from my checking account after I had removed EasyPay (automatic withdrawal of bill) on January 1st, 2025. When I called customer service on January 5th, 2025 I was told by a representative that the removal of my EasyPay did not go through until January 5th. On February 19th ADT withdrew $1173.86 from my checking account. This was 45 days after I was advised the EasyPay had been removed (and 50 days after I had processed it online). Due to this I cannot pay my rent and other bills. This transaction was not authorized due to I had ended my EasyPay. I need a full refund to my checking account.

Claimed loss: $1173.86

Desired outcome: Refund

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  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
    +1 (800) 884-4226
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    Residential, Sales
    +1 (800) 521-1734
    +1 (800) 521-1734
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    Residential, Customer Service
    +1 (888) 244-4505
    +1 (888) 244-4505
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    Business, Sales
    +1 (800) 515-2216
    +1 (800) 515-2216
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    100%
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    Business, Customer Service
    +1 (877) 801-7387
    +1 (877) 801-7387
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    Health & Senior Safety, Sales
    +1 (800) 658-7134
    +1 (800) 658-7134
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    Health & Senior Safety, Customer Service
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  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 06, 2025
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