AdultFriendFinder
Reviews and Complaints

Hello,

There seems to off been an issue on my account.

I apprears ive been charged or am trying to be charged £36.27 from your service.

Not sure if your able, but If so you can look to see my actual usage of thr website.

I'm not as to why this happening, however I have had fraud on my bank card which has now been cancelled, i suspect it's something to do with that.

If you could firstly reimburse my self the money taken, not sure if you will need my bank details for this rather then bank card, due to the issues mentioned previously.

Also if your able to fully deleter the account aswell, as I seem to be having some techinal issue when doing it myself.

Thanks

[protected]@gmail.com

I discovered a charge on my debit card for Adult Friend Finder. I did not purchase this. I do not buy dating site memberships. I'm living with and helping a disabled friend. I don't have money to waste so I would not have done this. You're a corporation. 27 dollars isn't a lot for you. I am one struggling person It makes a difference to me. Please refund that membership. I don't want to have to take this further to facilitate my refund . Rt

I'm being charged with no concent please refund me I keep being charged for this and don't want it. Please fix or I will report to my bank

I have just upgraded my account to VIP membership. Why can't I read my IM messages. Why don't you have a phone number that UK residents can use. Why don't my preference settings remain. They keep reverting back to previous and I have to resubmit each time I visit the AFF site. Contact me [protected]@hotmail.co.uk or [protected]@gmail.com or refund my membership cost.

I am livid! I am a medical professional and should in no way be connected with this site or any like it!

[protected]@gmail.com

I contacted Cyrus for escort service, she said a payment of 50 dollars was needed to meet. I sent a payment of 50 dollars and received an address. As I arrived to the address I contacted Cyrus to let her know I was at the location. She the told me that another 50 was needed for admin fee. I responded and said that was not what was agreed up on and that I was not interested if more money was needed. She said she would refund my payment and I still have not received my refund

My adultfriendfinder username is cloe994 it was hacked a few days ago someone requested a password/email address change for my account on 19th april which was successfull unfortunately I got the email notification late have written several emails to support with no response am afraid someone could be using my account for the wrong reasons
Its a verified account with a passport name lucy and passport number ending with* 63

I would like my money refunded so if you can get back to me anytime soon that would be nice and I won't like to be resolved quickly my name is justin edwards

I want my money back i paid for 1 month than got charged 178.00 it was only supposed to be for 14.95 than I looked on my bank account and I got charged 178.00 so I want my money back

I bought the 3 month and 1 month gold memebership by accident and need to be refunded, the money needs to be used for something important, it happened on 24/02/2021, so im looking for a refund, my email is [protected]@gmail.com, if you could help me that will be great because i need the money back as soon as possible, if you could message me back soon that will be great thanks.

Trying to get refunded my money on my debit card from adult friend finder. Receive a text on phone that 204.35 was charged to my card. I never was on the site email was used and everything. I called customer service they said I'd be refunded the money and never have been.

Dear Sir,
Though I am a gold member, I am not able to access the site from india. I know some of these sites have been unjustifiably blocked by the Govt of India. Previously, I used to find way to login, but now all of them are stopped. I am sure there are a lot of subscribers from India, and all of us are suffering.

Pls let me know an alternative way to access the site.

Regards
life_is_rhythm (AFF Id)

Last month I noticed that my card was changed by RomanceDatehelp which led me here I have never used this service. And was charge last month and today how do I get my money back because I have never used it. My email is [protected]@gmail.com please contact me to fix this issue and get my money back to me bea cause once again I have never used the service the total amount back I'm due is $79.98 thank you.

I am a paying gold member and I paid to have unlimited IMs. However, ever since being forced to upgrade from a standard member to a gold member I have had nothing but problems. When I receive IMs from guys/girls/couples I respond back, but after I have sent back a certain number of IMs (which a different amount of IMs I am able to send everyday) I can no longer send anymore. This last time I called customer service the lady on the other end did not understand a single word I was saying to her. She keep saying my IM is working she sees that I that I was receiving the test IMs she was sending me. I told her at least 10 times that is not the issue I am having. I told her I can receive IMs just, but when I go to respond to them if I have reached a certain amount of IMs that I have SENT, I am no longer able to send anymore IMs that I receive. She finally understood what I was, she put me on hold and got back saying that there tier two group is well aware of this issue and have been working to fix the issue, and could not give me a time in which it would be fixed. I asked then am I going to be refunded some of the money I paid for the service I was forced to upgrade to and she said no, then hung up the phone,

This is a joke! They are forcing people to upgrade to a gold member and then pay extra to be able to unlimited IMs. I was a stranded forever it seemed like and the site was a lot more fun, until they changed their policy I July of 2019. If AFF's corporate office was smart and actually listen to the stranded members who probably made up more 3/4 of the sites users they would revert back to the way it was before a July 2019.

Hi,
I'm not able to logging into your website since 1 month I have a subscription and which is not use please try to resolve the issue asap.
I have renew it recent can you let how to resolve it. The issue which I'm getting while opening it is the ssl error and I don't why it appear I have tried everything but there is no resolution I get for the same can you let me how can I open your website

Debit card has been compromised. Wondering if you have a location, address, name's or pictures would you be able to tell who has used the
Card? Any help would be greatly appreciated Requesting that this not be posted to your page as it's being investigated. The person using it appears to be a female in my local area-we have an idea who it could be but trying to resolve by gathering further concrete evidence and working it out with the lady before charges are pursued. Thank you S. Lane new email [protected]@comcast.net

I'm deleting my account. They've now made this site absolutely unbearable for people that aren't gold users. We can't read messages, can't broadcast & most of the time I can't even get IM's because their constantly disappearing from my inbox. And I KNOW my im's aren't even sending because I get the same guys that have been trying to hookup with me for MONTHS but my messages STILL don't get through! I don't think your gold members would be too happy to know that us standard members can't even READ messages from them! NOT COOL, GUYS! This site is literally useless for me at this point. Unless I just want to search for users that I can't talk to?! Lol And see a bunch of unread messages from gold members flooding my inbox! I called customer service twice on the issue, both times the reps could BARELY speak English, had absolutely NO customer service skills or knowledge about the site. They just give that standard, scripted response: "you must be a gold member." Ummm actually NO. NEWSFLASH HONEY: YOUR SITE EVEN SUCKS FOR GOLD MEMBERS! THEY'VE TOLD ME MANY TIMES! LMAO And what about your sexy female performers that broadcast & bring guys in therefor HELPING YOUR BUSINESS?!? Do they not give a f*ck about us? Clearly not! They used to give us a FREE gold membership simply for accruing a ton of points from other members. WTF HAPPENED? Now when you call customer service they say "We haven't had any complaints about our website, blablabla thanks & goodbye" HAAAAH! HAHAHA! THAT'S A LAUGH! OH & NO APOLOGY OF COURSE for my MAJOR inconvenience & their seriously f*cked up site, just awkward, dead silence & scripted responses. Where can I get a job like this? LOL Gotta love foreigners 🤣 F*ck this site. And f*ck their HORRENDOUS team. I hung in there for WAY too long & I'm now done for good.

Triple billed me and refunded on charge, but refused to refund other two charges. I had to do a dispute with my credit card company. Adultfriendfinder is full of fake profiles and tactics that make you pay them for usage that is still limited by what they allow you to see. Crooks and should be avoided at all costs!

Outsourced billing representatives who hang up on you and there are none in the USA. The owner of this company needs a class action lawsuit brought against them.

Adult Friend Finder maybe can be considered the greatest scam on online dating. It's a place to find hook ups or whatever you want to. Nonetheless, we must give the credit that at least the website try to offer a free service to verify if you really are the deal or the person behind that profile.Even though, there are thousands and thousands of fake profiles on Adult Friend Finder. And sooner or later, you're going to realize that there are outside of the website organized groups specialized to send to you tailor-made messages to catch your attention. Most of these groups are operating in Africa, Asia, South America and Central America.To sum up, it's kind of a black market. Someone managing a fake profile will try to sell for you an image of real person living on US, for example. But, actually this person is not living on there. You can name it as some sort of immigrant-hookers-tourism-marriage package. And if you fall on it, probably, your future loved one will try to make you to pay for flights or something else.

To protect the privacy and security of our members, FriendFinder Networks Inc. enforces a stringent policy in regards to email abuse such as spam, as well as other abusive and/or fraudulent behavior, including prostitution/escort service, solicitation for business purposes.

In accordance with this policy, your account has been deleted. This decision was made after receiving numerous complaints, as well as an investigation that confirmed these reports. If you are a premium (silver/gold) member with active paid subscription(s) and a credit card was used to make the purchase, a refund has been processed to your credit card.

Telephone: 1-408-702-1033 or (888) 575-8383
Email: [protected]@Adultfriendfinder.com

i want this resolved for them insulting my slandering my person