I booked a flight through Expedia several months ago. My confirmation number is Confirmation: TRCPGH
Since we booked our flight, Aeromexico has canceled my original flight, and changed our booking multiple times. The change in my flight requires us to stay overnight in Mexico City on our return flight. I am formally requesting that your airline pay for a hotel room for my wife and I in Mexico City, so that we don’t have to spend the night in the airport. Additionally, I read the fine print, and it says that I am due up to four times the amount of each of our one-way fares as compensation, since you changed our original booking by more than two hours. I am formally requesting that compensation for each one of our one-way fares. We are traveling on Thursday. Please contact me immediately, preferably by phone, to address this issue. I do not have time to go back-and-forth with emails or wait multiple days for you to answer my request. I look forward to speaking with someone.
Taige McIntyre
[protected]
Sent from my iPhone
Desired outcome: 1- four times the amount of each one of our one-way fare price as compensation, or bump us to first class for all legs of our flight going to Cancun and returning2- hotel accommodations in Mexico City for our return flight layover.