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CB Motorcycles and Scooters TVS Motor Company Continuous negligence and fraudulent service by simran automotive – urgent resolution needed!
TVS Motor Company

TVS Motor Company review: Continuous negligence and fraudulent service by simran automotive – urgent resolution needed!

T
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I’ve faced continuous issues with my scooty due to extremely poor service. The current staff blames the previous staff to cover up their mistakes, but no one resolves the root problems.

In just 4 months, my scooty (approx. 7800 km run) has undergone engine work twice. Once, I was charged for warranty-covered work, but the same part failed again. This time, they kept my scooty for 1 month, claiming warranty repairs, but returned it with new issues: a broken air filter with scratches, m-seal, and cloth tied to it.

I have no idea what else they might have tampered with or replaced in my scooty. I have all bills, photographs, payment proofs, recordings, and chats as evidence. You can clearly see their negligence in the photographs. Despite multiple complaints, no proper solution has been provided. Please investigate this fraud and address my grievance.

Docket: 6596584, Grievance: [protected]
Dealer: Simran Automotive, 601/3, Sector 10-A, Huda Market, Main, Khandsa Rd, Gurugram, Haryana 122001.

Recommendation: Never purchase a vehicle from TVS Simran Auto, and even if you do, do not get it serviced there.

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Update by Tarun Raghav

I’ve faced continuous issues with my scooty due to extremely poor service. The current staff blames the previous staff to cover up their mistakes, but no one resolves the root problems.

In just 4 months, my scooty (approx. 7800 km run) has undergone engine work twice. Once, I was charged for warranty-covered work, but the same part failed again. This time, they kept my scooty for 1 month, claiming warranty repairs, but returned it with new issues: a broken air filter with scratches, m-seal, and cloth tied to it.

I have no idea what else they might have tampered with or replaced in my scooty. I have all bills, photographs, payment proofs, recordings, and chats as evidence. You can clearly see their negligence in the photographs. Despite multiple complaints, no proper solution has been provided. Please investigate this fraud and address my grievance.

Docket: 6596584, Grievance: [protected]
Dealer: Simran Automotive, 601/3, Sector 10-A, Huda Market, Main, Khandsa Rd, Gurugram, Haryana 122001

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  1. TVS Motor Company Contacts

  2. TVS Motor Company phone numbers
    04344-276780
    04344-276780
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    0821-2596561
    0821-2596561
    Click up if you have successfully reached TVS Motor Company by calling 0821-2596561 phone number 0 0 users reported that they have successfully reached TVS Motor Company by calling 0821-2596561 phone number Click down if you have unsuccessfully reached TVS Motor Company by calling 0821-2596561 phone number 1 1 users reported that they have UNsuccessfully reached TVS Motor Company by calling 0821-2596561 phone number
  3. TVS Motor Company address
    Post Box No. 4, Harita, 635 109
  4. TVS Motor Company social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 01, 2025
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TVS Motor Company Category
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