Power Ride Outlet [PRO]
Reviews and Complaints

Agree with all your commpents jake from iowa atvs and more i purchased two and 3 times of riding chains stretch fall off of both. One was missing the hand guards in the beginning of purchase said they were going to get them to me I'm off now and still ain't got them to me keep giving me every f****** reason that there was then a man could come up with so he says he was going to order new jeans and handguard soon as he gets them in he'll have them bring us down and get them fixed and take care of me with no problem no phone call I take them to him tell him that they need to be fixed don't know what's wrong with one of them starter is making a horrible grinding noise and it doesn't even work they said at his place for three weeks deliver order new jeans deliver order new jeans they take one of them and take a link out of one of them in the other ones not even touched still missing hand guards and starter not ordered or fixed so I go down there I pick him up tell him how much horrible business that they've done even when they first told me that they were going tell fix them now I'm going to take legal action. He even agreed with me when I took him down that the change on those are weak and they stretch so he was going to replace them with new then I look at the chains and one of their workers told me that all they did is tucking f****** link out of it are you f****** serious so people do not buy any of these ATVs from the Pacific Junction Iowa ATVs and more owner's name Jake or that's the son his dad is the owner.

I also brought a coolster product for my kids on Christmas. They were so happy to get a dirt bike the QG-50. But they were soon disappointed when in the middle of there ride the bike stops working. I have took the bikes apart to also find a random bolt stuck to the magneto. I removed the bolt put back to still no good. And still don't have this figured out and the funny thing is that the bolt that I found doesn't go to the bike.

😈 Power Ride Outlet is very not nice!# Two years later power ride outlet is still doing crooked, deceitful, corrupt business! I ordered two bikes totalling over $3100 dollars on 8/19/16. Order # 132285. A month later after manually power ride outlet I was informed the two bikes wasn't even in stock! I requested a full refund in which I never received! They suggested I ordered another bike and I would get the difference in a refund! Which was suppose to be a little over $1500. I have not received a refund or a bike! It has been in the PDI page for over a month! Now the phone lines are down and no response back through their emails or chat lines! I'm s o mad at this company! I see that they have a F rating! Why didn't I see this all before !I could have avoided this headache! Omg

Hi, this is Dave with Power Ride Outlet. Can you please identify your order number with us so I can check for you? If not, then we can safe to assume that you are fake!

I ordered a Yamaha Grizzly Clone in December of 2016 for my son for Christmas. We celebrated Christmas on Christmas Eve. He was able to ride the ATV for an hour or two on Christmas Eve same thing with Christmas Day and that has been it. We get it started and it shuts down as if it is flooding itself out. I called the company no one answered. I called a few days later no one answered left a message with all of my information. Again no one got back with me. I called again left a message and all my info. Some one from "tech support" called unfortunately I missed that call it was late at night. I called back left a message with my information again. This same person from "tech support" returned my call finally. I informed him of the issue he wasn't very helpful and wanting to fix the problem. Where I work I do not have the greatest cell service unfortunately lost the call. I tried calling back AGAIN no one answers the dang phone I leave another message with all the information. The "tech support" guy never tried calling back. What kind of customer service is that, that you can`t even call back when the call is lost? I tried sending and email recently and an auto reply was sent back that the email address is no longer a valid email. Are you freaking kidding me? So they do not answer your calls, they do not call back, and you cant contact them by email. I will never do business with this company again. I have learned my lesson this is why I do not like ordering online. Now I have to pay someone else to fix whatever issue we are having with this "new ATV" that has a warranty with it but apparently that's no good.

I really would like to know who the owners of Power Ride Outlet are. I did some checking and I could not find out any information about them. I am not even sure Power Ride Outlet is a registered business. I went on the website of the California Secretary of State and found nothing. When I called the phone number on their website, I was informed by the person who answered the phone that their office has moved from upland, California to The City of Industry, California. But I still could not get any information on the legal name of the company, who their agent of service is or who the owners are. Please if anyone out there has any information that would help me locate the owners of the business i would very much appreciate it.

melvin spoonemore cc charlotte waltz i purchased a1500cc scooter from power ride .I called them several times very hard to talk to .after 3 weeks i called them to ask why they did not send the scooter they said they needed a copy of my moms drivers lic. and credit card .we called them back was on the phone with them for two hours they said the copy was sufficient two days later call them back to ask if they sent the scooter they said they said the copy was not good .so i stopped the order .it was 750.00 they say in their contract they will keep 5 per.if not sent . they are keeping 247.00 dollas my math said it is only 37.50 these as-holes will steal from their on grandma .may god forgive them when they die . point made DONT BUY FROM THEM .they are not honest and can not count

I was able to cancel my order. After waiting 6 days for them to process the order. Which they never did. They used numerous excuses for their shotty business practice. All the warning signs were there. I a m glad I got theses clowns out of my life.

Purshased a 150cc scooter from power ride this past feb.2016 and it runs great looks good starts everytime i did have to purchase a battery also would be wise to purchase a battery charger 1.5 amp charger to keep the battery at its peak.this scooter is fun to ride and easy to handle.just right for my size and height.sorry for ur problems with power ride.but very happy with my bike and powerride over all.

This company is the biggest rip-off i have ever seen! i spent $1200 on a bashan 50cc chinese motorbike. It has not worked from day one. I have spent over $300 trying to repair the bike, but the engine won't turn over and i have never been able to ride the bike. I filed a case with paypal to get my money back, but they ruled in favor of the company. Seriously? i have even tried to sell the bike for less than half of what i paid, but apparently no one out there wants to buy a non-running bike. Avoid this company like the plague!

DO NOT and I repeat DO NOT order from this company - Look at all the reviews and Google / Yahoo / BBB this company and trust me when I tell you all the complaints are 100% true! My husband ordered off this website thinking he could get a good deal well all we got is one HUGE headache! He bought a scooter for $1, 399.99 once we finally heard back from the company about shipping I called our local notary in PA and was told that with scooters coming from CA usually have an "L" Vin number and they would have to send the title away that could take up to 2 weeks to verify. So after 3 emails, sitting on the online chat for 5 hours waiting for someone to respond, and repeated phone calls I finally got to talk to a manager after talking to the ladies that had no idea what I was telling them about the VIN and the notary. He explained to me that PA is a notary state and we should have had a call stating the company could notarize the bill of sale for us for a charge. Well we didn't get a call about this nor was this an option at check out when we purchased this and told them we were in PA. So he told me he would pull the paper work and have to bill of sale notarized and over night it to me (this was Tuesday) in the mean time we had to set up shipping so I picked Friday thinking OK this will give us plenty of time to get the paper work here and the scooter. NOPE - WRONG scooter arrived and still no paper work I took a whole day off work with no pay thinking I could get all my running around and handle this all in one day. I call the company and explain I didn't get the bill of sale paperwork I was informed by the Manager that it would take at least 2 days IN HOUSE to have this done then it would be sent! None of this was explained on the phone as a customer if you say your doing this in house I would assume your walking down the hall getting it notarized and sending me the paperwork. So now I have a scooter with no paperwork and a scooter that is a 2014 model not a 2015 model like you would assume when you purchase brand new and it has scuffs all over it the trunk bar is all discolored just not a brand new nice scooter you would expect. Now I finally get all my paperwork and take it to Brimmer's Licensing center to have them send all the paperwork to PennDot. Well guess what! As you can expect the VIN does not match and can not be verified in the VIN system at PennDot! So I call the company and after HORRIBLE TERRIBLE ATTITUDE AND THE MANAGER HAVING THE GULL TO YELL AT ME ON THE PHONE! after I spent almost $1400.00 of this piece of crap tells me this is not his problem! So I ever so kindly send him the paperwork from PennDot explaining this he gets in contact with this manufacturer they send us some piece of paper that "should fix the problem" well guess what! It doesn't fix the problem! It still can not be verified and let me tell you this company will not lift a finger to figure out what the problem is they will tell you that it's your problem and they can't do anything as if i picked the VIN and put it in the system and I should go to a different place to get it titled/registered/plated well I don't know about you but we only have one place that does this in PA its called Pennsylvania Department of Transportation! So now after more attitude from the manager and his lack of willing to help I am a month of paying for a scooter that I can not ride! They refuse to come get this scooter and just give me my money back and now they are saying through email because they will not pick up the phone and make a professional phone call that the manufacturer called PennDot and this will be fixed in yet another 2 weeks. But I am the one that has to call all the the places and try to get everything resubmitted to try to get this plated/registered/titled. And that's after a 2 week waiting period so who knows if it will even work and it will be another 2 weeks gone! This company is a joke please DO NOT DO NOT DO NOT order from them! Do not take all the negative reviews lightly they are very real. This company has no customer service what so ever - I was put on hold for over 1hour and 3mintues until I hung up because they didn't want to deal with me and the manager has no professionalize to pick up the phone. They stole over $1, 400.00 from me and I have filed complaints with the BBB / State Attorney General in PA and CA and also notified to local police in CA to have them look into this as theft of services and fraud. At this point they did not hold up what I paid for and I have had a scooter sitting in my yard for over a month! AGAIN DO NOT DO NOT DO NOT order from this company unless you are willing to throw away that kind of money!

I bought a moped from Power Ride in Oct. The paint was chipped. The kickstarter stripped after ten kicks. The handlebar bolt was stripped. The bike bounced down the road because the rear tire was deformed. It was 8 mm out of round and was installed backwards, the rotation direction was wrong. The tire rubbed on the center kickstand. Their warranty process is unworkable. I filled it out four times and once over the phone. I would not buy from this company again. The product is cheap junk.

Dear customer, my name is Steve and I work with Power Ride Outlet. Can you please provide your order number so I can check into this? I will make sure your issue will be properly taken care.

OK, May 25 is a Sunday and it was a holiday weekend. That means nobody got the order until Tuesday... 3 days to look at the order from the May 27 is Friday May 30... On there site it says during holidays, it takes 48-72 hours to process the order for shipping. Again, NOT using weekends, that means that they would ship the order on June 4- June 5.
Now we get into how you paid... AND this could cause more delays.

That said, If they are not responding to calls, emails, etc... You need to see about canceling the order. BUT be warned because this company has some LARGE fees if you cancel an order depending on if it was already shipped...
Good Luck

I'm sorry to ask BUT... Do you mean PowerRideOutlet?

Power ride outlet is a scam folks. Its a few people that trick you into sending them money, and they will use your money to purchase defected scooters, then send you one. Majority of the time, they will just trick you out your money, and you'll never hear from them. They got me with the installment fraud in which they got me out of $465.94. Words of wisdom, stay clear away from these fraudulent people, whoever they are.

Dealing with power ride outlet has been the worst experience I have had with a company in many years.
I purchased a bike for just under 2500.
I also ordered an upgraded carburetor, there was no mention, if I needed to have it installed for a fee the website says fully assembled.
The bike was supposed to arrive within 4 to 5 days it took 7 weeks.
The bike arrived damaged.
The box was destroyed.
The pallets it sat on were crushed.
The metal frame that encased the bike was dented.
The bike had scratches all over it.
The trunk does not close properly.
There are no night running lights.
The alarm does not work correctly.
The bike does not startup efficiently it does not have any power.
The handlebars are scratched up everywhere.
The bike is scratched up everywhere.
Power Ride Outlet does not acknowledge their role in this situation they have not honored their 12-month warranty.
They have not honored their return policy.
Power Ride OutLet basically received 2300. I received a bike that is not Street worthy or as described.
The bike cannot be insured or tagged.
This bike is damaged.. Power Ride Outlet does not acknowledge their role in this situation.
They also never delivered the helmets that I ordered or the free gift they said they were sending.
I urge you strongly do not deal with this company you will regret it. I have made a claim to the better business bureau and with American Express, hopefully, Those companies will resolve this.
5 months later the Better Business Burial, Could not resolve this situation.
Customer Complaints Summary
21 complaints closed with BBB in last 3 years | 18 closed in last 12 months
- See more at: http://www.bbb.org/…/power-ride-outlet-in-uplan…/complaints…

American Express Has Refunded me My Money.
I received a Bike that did not come with paperwork.
It never was or is in my name.
It Is sitting untagged, Uninsured.
My responsibility with this bike has ended.
You would think they would get this crap so they can resell it to another shmuck.
They said they will pick it up but I have to package it. They threatened me in e-mails. Ha what
a crock of Donkey poo.
Me pay one more penny for Power Ride Out Let ... Not on Your life..

Is this a Company You Would like to Do Business With?

Dear Mr.Tracy Henderson, this is David with Power Ride Outlet. I'eve looked at your case and please understand we fixed your engine that was not properly maintained, when our mechanic open up the engine that you send back the oil is so black that we could tell it never had a oil change. You rode it for 4 months with out oil change and it finally broke. We still try to help you at the end and replace all the parts and fixed for you. Please don't just tell half of the story, thank you!

I brought a 250cc bike from them 4 months later the something in the engine broke.I sent them the engine back then waited 2 months for them send it back to me. I live in san Antonio, tx they sent it to 1108 Vincent st redondo beach, ca .Never again well I deal with them again.

Do you have a law suit file number can be provided to authentic your story? Because Power Ride Outlet has never receive a law suit under any circumstance. If prove that you are providing false statement, Power Ride Outlet will look for the IP address that update the above statement and take necessary legal action.