American Home Shield [AHS] review: Can I rate zero stars?

This company is not only a scam, but they are criminals. They take your money and then do everything they can to NOT fix anything and make your life miserable. Save the money you would pay them for the contract to your own savings account and basically fund your own home warranty account. The business they sent out to fix my hot water tank had such a bad reputation over the years, that they actually changed their business name. You aren't fooling anyone. They told me my part of the repairs that were not covered were $1500. That included a $30 charge that was needed to bring a drain line up to code. They rest were "modifications" that were ALL not needed or required. I did my homework and called the chief plumbing inspector for the city. Nope none of those items are needed or required. Plus, with chat GPT you can confirm that as well now. Scam. This is how they get their money because AHS doesn't pay the plumber enough to do the job. So, they just add on all this stuff that isn't needed and refuse to do the work unless you pay it. If you try to take the cash-in-lieu offer, good luck with that. They said I rejected the offer and now it's been weeks trying to get anything out of them. I did not reject the offer. I will make it my mission to spread the word about how bad this company is. It will pain me to rate one star but I'm sure I will have to do that to submit this review. Stay away from this company at all costs. They are a scam. How is it that a dishonest company like this cannot be shut down?! FYI, this is not the first issue I have had with them but it will be the last.