Alegria Shoes
Reviews and Complaints

I bought a pair of shoes that were sent to the wrong address. I called and wrote the same day of the purchase to correct the address, and according to the email I received, everything was fine. Now the shoes are in another city, and the response they gave me is that I have to pick them up in a city 50 miles away, without guaranteeing that I will even get them. They are not providing any solution or taking responsibility for their own mistakes. For this reason, this was the last time I tried to buy from this online store, and I do not recommend it to anyone because the customer service response is extremely poor. You will most likely lose your money, just like I did.

I gotta say, these Alegria Shoes are made in China. And let me tell you, the customer service is up in Canada and it's just not good. I followed the rules and wore these shoes indoors like they said, but they still wouldn't exchange them for me. Now I'm stuck with these $150.00 shoes that I can't even wear. It's a real bummer, and I won't be buying from them again.

I gotta say, I'm really impressed with Alegria Shoes. I recently ordered a couple pairs from their website, and let me tell you, it was a breeze. No hidden fees or anything like that - what you see is what you get. And the best part? They got my shoes to me super fast, even though I didn't pay for any special shipping or anything like that.

But let's talk about the shoes themselves. Oh man, are they comfortable. I'm on my feet all day for work, and these bad boys have been a lifesaver. No more achy feet or sore heels - these shoes are like walking on clouds. Plus, they come in all sorts of cute designs and colors, so you can look good while feeling good.

Overall, I'd definitely recommend Alegria Shoes to anyone looking for a comfortable, stylish pair of kicks. They've got great prices, fast shipping, and some seriously comfy shoes. What more could you ask for?

I recently made a purchase on alegriashoeshop.com for a pair of shoes. I was excited to receive my new shoes, but unfortunately, I encountered some issues with my order. After making my payment, I was informed that my order was cancelled and that my money would be refunded. However, it has been five days since then and I have yet to receive my refund.

I am starting to feel uneasy about this situation. It seems like fraudulent activity to me. I have been trying to contact the customer service team, but I keep getting the run around. They keep changing the expected date of my refund, which is causing me a lot of stress and frustration. I paid $237 for these shoes, and I expect to receive my money back promptly.

I hope that this issue can be resolved soon. I am disappointed with the lack of communication and transparency from alegriashoeshop.com. I would caution others to be careful when making purchases from this website. It is important to do your research and read reviews before making any online purchases. I hope that my experience can serve as a warning to others.

I bought three pairs of shoes from Alegria Shoes and was pretty excited to get them. But then, out of nowhere, they cancelled two of the pairs I ordered. They didn't even give me a reason why! To make things worse, they only refunded me for the two pairs they cancelled, but they short changed me by $17. That's not cool at all. If you can't deliver the shoes, don't sell them in the first place. And if you have to give a refund, make sure it's the right amount! I'm so disappointed in this company. I'm going to have to contact my bank to get a full refund. Just be careful if you decide to buy from them. This kind of thing can happen and they might not even respond to you.

I recently bought a pair of shoes from Alegria Shoe Shop, and I have to say, I'm pretty disappointed with my experience. I wear a size 9, and when I checked their size chart, it said to buy a European size 39. However, they've since changed their chart to say that a size 9 is a size 40. This is really frustrating, because now I'm stuck with shoes that don't fit me at all.

I've tried to contact Alegria Shoe Shop about this issue, but they haven't responded to me at all. I don't have a printer, so I can't even print out a return label to send the shoes back. It's really unprofessional of them to just ignore me like this. I understand that mistakes happen, but the least they could do is acknowledge my message and try to help me out.

Overall, I'm really disappointed with my experience with Alegria Shoe Shop. I don't think I'll be ordering from them again in the future. It's a shame, because I was really excited about these shoes, but now I can't even wear them. If you're thinking about buying from this company, I would definitely recommend double-checking their size chart and being prepared for the possibility of poor customer service.

I recently made a purchase of 5 shoes from Alegria Shoes and unfortunately, I had some issues with the sizing. I specifically chose a size 10.5, but they sent me a size 10.5-11 which was way too wide for my feet. I was really disappointed and frustrated with this, so I decided to call the company to request a return label. However, the customer service representative informed me that all sales are final and I couldn't return the shoes.

I was really upset about this because I had spent a lot of money on these shoes and I couldn't even wear them. I explained to the representative that I had chosen a size 10 and that I had purchased 5 sets of shoes, so it didn't make sense for them to send me the wrong size. However, she didn't seem to understand my frustration and kept repeating the same thing.

At this point, I was really fed up with the situation and decided to file a complaint with my bank to get my money back. It's just not right that I ordered a size 10.5 and they sent me a size 10.5-11. That's just crazy and unacceptable. All I wanted was my money back so that I could purchase shoes from a company that actually cares about their customers.

Overall, I was really disappointed with my experience with Alegria Shoes. The sizing issue was a major problem and the customer service was not helpful at all. I would not recommend this company to anyone and I will definitely not be purchasing from them again.

I recently purchased a pair of Alegria shoes from alegriashoeshop.com. I must say that I am not too happy with my experience. I had a question about returning the shoes, but unfortunately, the company did not respond to my inquiry. I even posted a question about getting a return label since I do not have a printer, but I did not receive a response. It seems like I am stuck with the shoes now. This is not the first time I have had this type of experience with online shopping. It can be frustrating when you have a question or concern, and the company does not respond.

My advice to anyone considering purchasing shoes from this site is to be absolutely sure about the shoe you want. If you do not have a printer, it may be difficult to return the shoes if they do not fit or if you are not satisfied with them. I am now stuck with my shoes, and I am not too happy about it. I wish I had known about this issue before making my purchase.

Overall, I would not recommend using this shoe shop site again. The lack of customer service and support is disappointing, and it makes me hesitant to shop with them in the future. Good luck to anyone who decides to take the risk and purchase shoes from this site. Just be aware of the potential issues that may arise if you need to return them.

I recently had an experience with Alegria Shoes that left me feeling frustrated and disappointed. I had purchased a pair of shoes from their website, but unfortunately they didn't fit quite right. I decided to return them for an exchange, hoping to get a different size that would work better for me.

However, when I received the new shoes, I was surprised to see that I had been charged for them. I had expected that they would simply exchange the shoes and not charge me again. To make matters worse, instead of issuing me a refund for the original purchase, they gave me a store credit.

I was confused and frustrated by this, so I decided to reach out to their customer service team for help. I sent an email explaining the situation and asking for clarification on why I had been charged and why I couldn't get a refund. Unfortunately, the response I received only made things more confusing.

They told me that they couldn't issue a refund because there was no way to do so. Instead, they said they would have to send me a business check. I waited patiently for two weeks, but when I still hadn't received the check, I decided to follow up with them again.

This time, they told me that the check had just been issued the same day I had emailed them. I was relieved to hear that, but when I received the refund through PayPal, I realized that it was only a partial refund. I was shocked and disappointed to see that they had taken a percentage off for the closeout item.

I understand that they have policies in place for closeout items, but I was frustrated that I hadn't been made aware of this beforehand. I had assumed that if I ordered the new pair and filled out the form with my information, I would receive a full refund.

Overall, I was extremely disappointed with my experience with Alegria Shoes. I felt like they didn't communicate clearly with me and that their policies were confusing and frustrating. I wouldn't recommend this company to anyone and I won't be shopping with them again in the future.

So, I had an experience with Alegria Shoes that wasn't so great. I ordered a pair of shoes and when they arrived, they didn't fit quite right. So, I decided to return them for an exchange. When I went to order the new shoes, I noticed that they charged me for them instead of just doing an even exchange. I was a little confused, but I figured it was just a mistake and that they would fix it.

However, when I received my store credit, I was surprised to see that it wasn't a refund like I expected. I emailed them to ask about it, and they told me that they had to issue me a business check because there was no way to refund me. I was a little frustrated, but I figured it was just a small hiccup and that I would get my money back soon.

After two weeks of waiting and no check in the mail, I decided to contact them again. They told me that the check had just been issued the same day I emailed them. I was relieved to hear that, but when I received the refund through PayPal, I noticed that it was only a partial refund. I was confused because I thought they had no way to refund me, but apparently they could only refund me a portion of the amount.

I understand that for closeout items, they take a percentage off, but I didn't think that applied to my situation. I thought that if I ordered the new pair and put the info on the form, they would refund me the whole amount. Unfortunately, that wasn't the case.

Overall, I was pretty disappointed with my experience with Alegria Shoes. It was frustrating to deal with their customer service and not get the result I was hoping for. I wouldn't recommend this company to anyone looking for a hassle-free shopping experience.

I was browsing online for some new shoes and stumbled upon Alegria Shoes. I found a pair that I really liked and decided to create an account and place an order. However, I ran into some trouble when trying to select the wide width insole with the shoes. No matter what I did, it wouldn't let me choose that option and instead sent an email request for shipping info to Alegria Shoe Shop.

After a bit of frustration, I finally figured out that if I removed the insoles from my cart, I could proceed with the order. But even then, I still had trouble placing the order. I tried multiple times over the course of two days, but it kept saying that my payment method (visa) was declined, even though all of my information was correct.

I decided to call customer service and after a few attempts, I finally got through to a voicemail where I could leave a message. I asked someone to please call me back as I was having trouble placing an order. Unfortunately, I never received a reply to my voicemail or the automatically generated email request.

Feeling frustrated, I decided to look elsewhere for the same shoes. I found them on another website for less and was able to place my order easily. I even had a question about the shoes and received a prompt reply. My shoes will be arriving tomorrow, which is probably before I ever hear back from Alegria Shoe Shop.

Overall, I was disappointed with my experience at Alegria Shoes. While I did find a pair of shoes that I liked, the ordering process was difficult and customer service was unresponsive. I hope that they can improve their website and customer service in the future.