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Shoe Station
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Shoe Station Complaints 1

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Shoe Station Skecher shoe have a manufacture flaw

Skecher shoe have a manufacture flaw. The soles disintergrated in less that 12 month. We want and exchange. Shoe station is ignoring our complaint. My wife bought a pair of Skecher shoes from the Shoe Station about a year ago. She wore them last summer for about 3 or 4 weeks. She put then in their box and opened the box this May. The soles of both shoes have disintergrated. This is the result of a manufacture defect, not user misuse.The tops are in new condition. I noticed that the box had a price originally of $110. There were 3 stickers on the box with the last price being $59.99. When we returned them to the store, the manager said that it was an old model that had been discontinued. It made me think that the shoes may have been on the self for a long period of time, perhaps over a year or more. My wife wants the store to replace the defective shoes. The Shoe Station says no.

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Is Shoe Station Legit?

Shoe Station earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shoe Station to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Shoe Station is known for their high standards and safety. If you're thinking about dealing with Shoe Station, it's wise to check how they handle complaints.

We found clear and detailed contact information for Shoe Station. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shoestation.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shoestation.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Shoe Station as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Shoe Station and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Shoestation.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Shoe Station protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Shoe Station sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • We conducted a search on social media and found several negative reviews related to Shoe Station. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About Shoe Station

Screenshot Shoe Station
Shoe Station is a reputable and well-established footwear retailer that has been serving customers for over 30 years. With a strong online presence through their website shoestation.com, they offer a wide range of shoes for men, women, and children, catering to various styles, sizes, and preferences.

One of the key strengths of Shoe Station is their extensive selection of footwear. They carry an impressive array of brands, including popular names such as Nike, Adidas, Skechers, New Balance, and many more. Whether you're looking for athletic shoes, casual sneakers, formal dress shoes, or even specialty footwear like boots or sandals, Shoe Station has you covered.

The website itself is user-friendly and easy to navigate, allowing customers to browse through the vast collection effortlessly. The search function enables shoppers to quickly find specific brands, styles, or sizes, ensuring a hassle-free shopping experience. Each product listing provides detailed information, including product descriptions, multiple images, available sizes, and customer reviews, helping customers make informed purchasing decisions.

Shoe Station is committed to providing quality footwear at competitive prices. They frequently offer promotions, discounts, and clearance sales, making it possible for customers to find great deals on their favorite brands. Additionally, the website features a "Sale" section where shoppers can explore discounted items, further enhancing the affordability factor.

Customer satisfaction is a top priority for Shoe Station. They strive to provide exceptional customer service, both online and in their physical stores. Their knowledgeable and friendly staff are always ready to assist customers with any inquiries or concerns they may have. Furthermore, Shoe Station offers a hassle-free return policy, ensuring that customers can shop with confidence, knowing that their satisfaction is guaranteed.

Shoe Station's commitment to quality, affordability, and customer service has earned them a loyal customer base over the years. With a strong online presence through shoestation.com, they continue to provide a convenient and reliable platform for customers to find their perfect pair of shoes. Whether you're a fashion-conscious individual, a sports enthusiast, or simply in need of comfortable footwear, Shoe Station is a trusted destination that delivers on its promises.

Overview of Shoe Station complaint handling

Shoe Station reviews first appeared on Complaints Board on Jul 30, 2023. The latest review Skecher shoe have a manufacture flaw was posted on Jul 30, 2023. Shoe Station has an average consumer rating of 1 stars from 1 reviews. Shoe Station has resolved 0 complaints.
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  1. Shoe Station Contacts

  2. Shoe Station phone numbers
    +1 (251) 476-7472
    +1 (251) 476-7472
    Click up if you have successfully reached Shoe Station by calling +1 (251) 476-7472 phone number 0 0 users reported that they have successfully reached Shoe Station by calling +1 (251) 476-7472 phone number Click down if you have unsuccessfully reached Shoe Station by calling +1 (251) 476-7472 phone number 0 0 users reported that they have UNsuccessfully reached Shoe Station by calling +1 (251) 476-7472 phone number
  3. Shoe Station emails
  4. Shoe Station address
    720 Executive Park Dr, Mobile, Alabama, 36606-2800, United States
  5. Shoe Station social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Shoe Station Category
Shoe Station is ranked 47 among 120 companies in the Footwear category

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