AllergyBuyersClub
Reviews and Complaints

11/24/2018 I placed order over the phone w/Kyle the manager. Provided credit card and set up a shipping date 16 days out.
When it didn't arrive around the time frame discussed, I did an online chat w/the customer service and they could not help. I emailed Kyle 2-3 times over a 3 week period and no reply. I called customer service and left the sales rep 1-2 voice mail message and no return call.
I called 1/4/2019 and the customer service rep was rude, unhelpful and told me they don't have the unit anymore and would not offer me a discount on a comparable unit to fit the same price I previously agreed and provided the credit card to pay for. The sales girl said the mgr was busy in a meeting as this was the start of their busy season and they had to learn about the new units. How rude that he would not come to the phone or return my emails/calls.
Don't buy anything from Allergy Buyers Club.com They don't manage inventory, they do provide the worst customer experience you'll every have! I'm buying from "Moisture Medic" now.

How is this possible to make your customers pay for your own mistakes?
They sent me a wrong product and I wanted to simply exchange it. they made me pay to ship it back. It's just unbelievable.
Their website doesn't say anything like this, so people just have no idea that they will be charged for mistakes they didn't make.
Why is it so hard to take responsibility for your employees' actions?
I sent numerous letters to them and got nothing back. Wonderful customer service that will irritate you to the maximum.

I have purchased a product from AllergyBuyersClub and when I made my order it was said that it was in stock! So I placed an order and paid for it, and they promised me a next day shipping. Everything seemed fine, but unfortunately my order did not arrived and I felt that something was wrong.
I contacted them and they said that my order was on its way and asked me to be more patient. One weeks passed and I contacted AllergyBuyersClub again and only then they said that my order was not in stock and cancelled! It was never shipped as they used to say! What a scam!

I will never do business with this company ever again! I purchased a very expensive unit from them and it broke after 6 months. I still had a warranty so I contacted customer support and was given a hard time. They tossed me around to 5 different reps and I wasted days trying to get my money back. They all tried to assure me that everything will be fixed in no time. The next day I received a call from a completely different person and she told me something that made no sense. I asked about my money and she was confused and said she had no idea what was I talking about! Absolutely ridiculous! These people completely wasted my time! Horrible customer service!

Scam. Don’t order from the website www.allergybuyersclub.com. I have bought medicine against the allergy from them, and my card was charged within 3 hours, but the seller hasn’t provided any details about the order and its delivery. The owner didn’t react to my complaints. I have no idea if the company is really bother about their clients of not. I really hope that one day the owner will reply and return my money back. But I highly advise all people to stay away from them.

I have bought steam cleaner from the company www.allergybuyersclub.com. The seller was very slow and provided the confirmation for me within 3 weeks. I was so angry that I have bought from them. But I decided to wait, but the seller announced that the item wasn’t available and advised me to wait couple of days. He told me about days, but I have waited weeks. It was the worst and completely unprofessional company, which I have ever seen before.

I ordered 3 items from the website www.allergybuyersclub.com. The company is real rubbish, so don’t waste time and money. They needed only money, so after they received my money, these ### stopped to reply to my emails and messages. The worst company. These people are scammers and liars, who promise a lot, but in result you get nothing. Please post your comments about this company.

I ordered some very expensive LED lightbulbs and was sent a confirmation about the order. I waited a few weeks and nothing. I sent an email to customer service and was sent a reply saying there was an error with my order and it would be shipped the next day. Still nothing for another week or so. I sent 2 more emails to which no one responded. (Meanwhile the money was already taken! I stupidly did Paypal with this company.) Finally, I disputed the charge with Paypal. After several days, there was still no response or involvement from the company. Then finally a response comes through Paypal demonstrating 'proof' that the package was indeed shipped and they 'don't know why i didn't get it.' Well, obviously, b/c the shipping date was that very day that they were finally called on the carpet by Paypal. They never offered any explanation.

I highly recommend you avoid this untrustworthy company! They lie and ignore you and still take your money. Other sites associated with them and the one I ordered from was GreenandMore.com.