Alliance Furnishings’s earns a 5.0-star rating from 6 reviews, showing that the majority of home decorators and furniture buyers are exceptionally satisfied with their purchases and service.
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Alliance Furnishings offered (by a quite significant amount) the lowest price on the internet for the piece of furniture I was buying
Alliance Furnishings offered (by a quite significant amount) the lowest price on the internet for the piece of furniture I was buying. They communicated clearly and often to apprise me of the status of the order. When, through no fault of their own, the furniture was damaged in transit, they responded very quickly, thoroughly, and courteously, ensuring that the item was re-shipped. They continually checked on the reshipment status and emailed me so that I was kept abreast of the situation. When delivered, they checked in again to confirm all was good. Overall, they have superb customer service.
The complaint has been investigated and resolved to the customer's satisfaction.
What a great place to find your furniture needs
What a great place to find your furniture needs. We found a Flexsteel *** that we fell in love with but the stores around us were back ordered and couldn't tell us when the pieces would arrive. After searching the internet I came across Alliance Furnishings. Because they are a distributor, they could see inventories nationwide. They found what we wanted and we purchased it at a great price savings over the retail stores. It was shipped directly to us. It looks great in our new townhouse! We highly recommend Alliance Furnishings and will buy from them again when the need arises! Check them out!
The complaint has been investigated and resolved to the customer's satisfaction.
Had a great experience with them. Excellent customer service! Price is good too.
Great customer service. Great price, I will do business with them again
I ordered a Homestyles bar from Alliance Furnishings recently and was very pleased with my purchase. The online purchasing process was easy and efficient. My order included a $118 furniture shipping charge, but upon receiving my order Homestyles decided to provide free shipping by *** Alliance Furnishings quickly refunded to me the furniture shipping charge. Alliance Furnishings provided constant order status emails and contacted me the day my bar arrived to make sure everything was received in good condition. I highly recommend Alliance Furnishings for online furniture shopping.
Bought a desk from Alliance and they were very responsive to all questions and helped resolve issues with the shipping company quickly.
Alliance Furnishings gave me excellent service in finding two furniture items I had been looking to find for months!
Alliance Furnishings gave me excellent service in finding two furniture items I had been looking to find for months! After a horrible experience with ***, who was local, I was skeptical because of the large amount of funds I would need to spend for the furniture, but I reached out to Alliance Furnishings and they delivered well! They gave me a local feel because they engaged with me throughout the process to get my furniture. Even when the vendor forgot a leg on one of my chairs, they jumped right on the matter and was able to get it resolved. A special thank you to Linda, Jennifer, and Raby for excellent service! I will definitely buy from AF again!
The complaint has been investigated and resolved to the customer's satisfaction.
Had trouble finding blood red/wine colored leather theater seating for our home theater area in our home. Found them at Alliance Furniture in ! They are gorgeous! The price was right and we are sooooo happy!
They were very easy and pleasant to work with. Kept in touch with me about my item and shipping.
Pricing was good and *** in customer support was simply the best. I needed several dimensions in order to determine what would fit and she took the time to reach out to the manufactures to find the info I needed!
Totally Exceeding My Expections !
Totally Exceeding My Expections ! As a first time customer, we had an issue with a leather reclinner that we purchased through Alliance. You truly find our about friends and businesses, when there is a problem. Our problem was "all caused by the delivery company". Alliance had nothing to do with it, but once we submitted pictures, they immediately made arrangements for the chair and promptly arranged for the return of our purchace funds. They truly exceeded our expectations. Alliance proved, beyond a doubt, that they will protect and take care of their customers, without hesitation. I Highly Recomment Alliance Furnishings, where you can purchase with confidence. Thank You Alliance Furnishings !
The complaint has been investigated and resolved to the customer's satisfaction.
Great customer service. Best prices and sale promos. Delivery without flaws with excellent follow-up. Highly recommend Alliance! Bought *** Silver leather sectional at half the price of most furniture show rooms.
Same quality furnishings as the big box stores at a lower cost with free shipping! Excellent and responsive customer service!
Very satisfied! I needed an extra large reclainer for a 6'9" 400+ lb man for a Christmas present. Not only was this during the Covid pandemic but also during the pre-holiday gridlock on shipping containers. No one else that carried the large recliners even indicated any in stock. Alliance not only had the best price available but worked with me to find the exact one I wanted that was available immediately - delivered before Christmas! Would use again and highly recommend.
Great value for the same pieces local stores were charging way more. Customer service was excellent. Kept us updated with estimated delivery dates and any delays along the way. (And actually got us our couch much earlier than expected.) Confirmed day of delivery within specified time window. Would definitely purchase from them again.
Replied
Just received my bookcase
Just received my bookcase. Experience was awesome. Was initially nervous about ordering furniture online, but Monica was awesome during all the pre-delivery activity and was super responsive. Managed to get the bookcase about $200 cheaper than everywhere else I looked too. During delivery, the delivery company didn't put the furniture together, which I don't blame Alliance for, however the delivery company wasn't great as they were late and didn't know how to put the furniture together. The following day the service rep Raby, called/facetimed from his personal cell and told us how to put the book case together. It now looks awesome. Huge shout out to Raby who saved the day. Only feedback i would give is just for the company to be more readily available by phone as opposed to email. But that's personal preference. 5to Monica and Raby
The complaint has been investigated and resolved to the customer's satisfaction.
I was hesitant ordering a bedroom set online from a distant company, but it was worth it.
I was hesitant ordering a bedroom set online from a distant company, but it was worth it. The quality is great and it arrived in perfect condition, despite a 3-month wait and supply chain delays. The delivery and setup service was professional and I love my new furniture! Plus, I got a deal on an extra bedside table.
The complaint has been investigated and resolved to the customer's satisfaction.
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Alliance Furnishings earns a trustworthiness rating of 22%
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About Alliance Furnishings
Alliance Furnishings has an impressive collection of furniture items that cater to the needs of customers from a wide range of backgrounds. Their furniture line includes items like sofas, sectionals, recliners, accent chairs, occasional tables, bedroom sets, dining furniture, home office furniture, and so on.
The furniture items available at Alliance Furnishings are manufactured by some of the leading furniture brands in the industry. This means that every item purchased from Alliance Furnishings is of the highest quality and is made to last for years.
One of the great things about shopping with Alliance Furnishings is that they provide excellent customer service. From the initial consultation to delivery and after-sales support, the team at Alliance Furnishings is always ready to help customers with any concerns or queries they may have.
Shopping for furniture with Alliance Furnishings is also quite effortless. Customers can browse their vast collection online or visit their physical store to have a look at their innovative designs and exceptional quality in person. In either case, customers can rest assured that they're dealing with furniture experts who are committed to providing an excellent customer experience.
Overall, Alliance Furnishings is a top-notch furniture retailer that provides exceptional service and high-quality furniture solutions. Their furniture line is designed to suit customers from diverse backgrounds, and they strive to provide a personalized experience to ensure customer satisfaction.
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Alliance Furnishings Contacts
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Alliance Furnishings phone numbers+1 (512) 361-1255+1 (512) 361-1255Click up if you have successfully reached Alliance Furnishings by calling +1 (512) 361-1255 phone number 0 0 users reported that they have successfully reached Alliance Furnishings by calling +1 (512) 361-1255 phone number Click down if you have unsuccessfully reached Alliance Furnishings by calling +1 (512) 361-1255 phone number 0 0 users reported that they have UNsuccessfully reached Alliance Furnishings by calling +1 (512) 361-1255 phone number
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Alliance Furnishings emailsservice@alliancefurnishings.com99%Confidence score: 99%Support
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Alliance Furnishings address3616 Far West Blvd # 117-3588, Austin, Texas, 78731-3082, United States
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Alliance Furnishings social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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From ordering to the delivery it was a very smooth process. When I had a question it was answered very promptly. The furniture I bought was exactly what I was expecting. Thank you
Excellent service! We are so thrilled with barstools and dining chairs that we purchased through Alliance Furnishings! They arrived well before we expected them! The chairs are beautiful and wonderful quality! *** provided the utmost care and respect with answering my questions!
I was in the search for a particular Flex Steel sectional. I got some prices from dealers near me in Spring, Texas and their prices were just outrageous. I decided to shop online and found Alliance Furnishings. This was definitely a great find, not only did they save me over $2000, the experience was top notch. Everything about the purchase was 5 stars from communication, the purchase process, and even the delivery. For me, they have a customer for life and I highly recommend that you give them the opportunity to earn your business as well.
We had an excellent experience with this company. Ordered a end table that our local furniture store said was discontinued and though there was a bit of a wait, we knew of this up frontit was delivered within the time frame quoted and in excellent shape. *** has been great too.