Allied/Coleman Moving Company review: Household goods transport

Allied picked up our household goods in Texas and conducted a split move. Partial was to our temp address (Items we needed were marked with blue tape), and one-year prepaid storage. After 6 months, we found our home.

ColemanWorldwide Moving in Poway California stored our items. When Allied was contacted, they were to deliver to our new home. Now, everything goes downhill fast.

1 - $7000 movie screen dangling off the edge of their flatbed truck. With bouncing around on roads, the wooden crate ruined the screen.

2 - The delivery personnel was less than hospitable. They had bad attitudes and carelessly delivered our household goods. They mishandled and damaged 2 theater speakers.

3 - They delivered a mattress belonging to a different family which is clearly marked. The company refuses to pick up, and GM in Poway refuses to answer calls or voicemail.

4 - Many items were unwrapped and thrown into wooden crates causing multiple damaged items. When confronted, the delivery personnel rolled their eyes and kept going. No one is holding their employees accountable.

5 - When all was said and done, we totaled the damage to nearly $27k.

Now the fun part. We asked for a refund and the manager at Allied requested our check that day (June 23rd, 2022). It is now July 25th, 2022. I have emailed, called, and left voice messages, and no one is answering. All I wanted was information and status update. I called customer service, they just handed me off to the same people who refuse to answer. I left bad reviews with BB, Trustpilot, and even on Allied's review page.

I have never dealt with such negligence and incompetence on such a grand scale. I am still trying to get information.