Altair Solar’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with solar installation service.
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Altair Solar Inc put in our 5.9 kw system in our crib in ***
Altair Solar Inc put in our 5.9 kw system in our crib in ***. We haggled a little on the price, but they hooked us up with the inverters and panels we wanted and a 25 year warranty. The customer service was on point and the install crew was on time and did a super clean install.
This company is the worst!
This company is the worst! I started with Altair in March 22 and gave them a deposit on April 26, 2022. They sent out their roof inspector and when I asked if I needed any roofing fixed, he said no. But later I found out that I needed to fix a section of my roof, which set me back from installation. No communication at all. Every time I called, the person who answered acted like I was calling the wrong number. I sent multiple emails but got no response. I didn't get an email back until I started asking for the owner. Once I finally got my solar scheduled, the installer came and left trash all over the front lawn. It was embarrassing that my neighbors had to tell me that the installers left a mess. The company became good at communicating once they installed the solar panels and asked for payment. It wasn't until they fixed their payment portal that I was able to pay. I haven't heard from them about fixing the holes left in my wall. A little over 2 weeks into having solar, they turned it off even though I paid for it in full. I don't have access to turning it back on. Apparently, I passed all my city inspections, but I don't have any solar and have a hole in the side of my house.
Altair Solar Complaints 1
I had a problem with Altair Solar Inc and complained about it (#***)
I had a problem with Altair Solar Inc and complained about it (#***). They said they would give me my $1000 deposit back, but I still haven't gotten anything in the mail. I emailed them on June 30th to ask when I could expect it, but they haven't replied yet. It's been over 10 business days since they said they sent the check.
Is Altair Solar Legit?
Altair Solar earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Altair Solar. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Altair Solar has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Altair Solar has claimed the domain name for altairsolar.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Altairsolar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Altairsolar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a altairsolar.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Altair Solar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Altair Solar has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Altair Solar
The company offers a wide range of solar products and services, including solar panel installation, maintenance, and repair. Altair Solar's team of experienced technicians works closely with customers to design and install custom solar systems that meet their unique energy needs and budget requirements.
Altair Solar uses only the highest quality solar panels and equipment, ensuring that customers receive reliable and efficient solar energy solutions that will last for years to come. The company also offers financing options to help customers make the switch to solar energy without breaking the bank.
In addition to its commitment to providing top-notch solar solutions, Altair Solar is dedicated to promoting sustainability and reducing carbon emissions. By helping customers transition to clean, renewable energy sources, the company is making a positive impact on the environment and helping to create a more sustainable future for all.
Overall, Altair Solar is a trusted and reliable provider of solar energy solutions, with a focus on customer satisfaction, sustainability, and quality. Whether you're a homeowner looking to reduce your energy bills or a business owner looking to make a positive impact on the environment, Altair Solar has the expertise and experience to help you achieve your goals.
Overview of Altair Solar complaint handling
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Altair Solar Contacts
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Altair Solar phone numbers+1 (949) 502-8565+1 (949) 502-8565Click up if you have successfully reached Altair Solar by calling +1 (949) 502-8565 phone number 0 0 users reported that they have successfully reached Altair Solar by calling +1 (949) 502-8565 phone number Click down if you have unsuccessfully reached Altair Solar by calling +1 (949) 502-8565 phone number 0 0 users reported that they have UNsuccessfully reached Altair Solar by calling +1 (949) 502-8565 phone number
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Altair Solar emailsinfo@altairsolar.com83%Confidence score: 83%Support
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Altair Solar address15375 Barranca Pkwy Ste I104, Irvine, California, 92618-2210, United States
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Altair Solar social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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