Menu
For Business Write a review File a complaint
Alure Home Improvements Customer Service Phone, Email, Contacts

Alure Home Improvements
Reviews and Complaints

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Alure Home Improvements Complaints 2

ComplaintsBoard
S
5:33 pm EST

Alure Home Improvements Kitchen/ Bath Remodel

We spent $50K on the remodel for our small Coop apt. Nothing but problems with the bathroom. Shower had to be re caulked multiple times because their installers put caulking over grout, incompetent. The final issue is we noticed a leak in our tiny bathroom vanity when a rust puddle appeared on the floor. I immediately called Alure and sched the technician to come out and fix the caulking issue (3rd time) and the leak. Upon completion Alure called me to state they would not replace the vanity because the damage was from 6 months of it leaking. What [censored] living in a coop, above another unit, risk a flood/damaging leak to possibly go to the unit below? However, that is exactly what they insuated , we lived with the leak for months to squeeze a tiny vanity out of them. The funny part is that I have constantly called them to fix issues related to the shoddy work, but with a leak I decided to wait. If it was not for their shoddy work the sink would have not leaked, damaging the vanity, but somehow that is our fault. Talk about greedy!

Desired outcome: A replacement vanity with competent installers.

Read full review of Alure Home Improvements
Hide full review
ComplaintsBoard
R
12:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Alure Home Improvements Walked off in middle of job

We hired them to remodel our kitchen to the tune of $80, 000. After we paid them $70, 000 with only 3/4 job done, they disappeared.
Never came back. Never returned calls. They are over the top expensive so we were fooled into thinking they were reliable.
Now we have to take them to court. WHAT A SCAM ! No matter what decisions you make in life, keep this in mind,
NEVER USE ALLURE HOME IMPROVEMENTS..never never...they are all charm and sweetness until they have your money.
Even the foreman on my job told us he can't believe people believe the hype..for him it's a good paycheck he said.

Read full review of Alure Home Improvements and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
A
A
Alure Home Improvements
East Meadow, US
Send a message
Mar 21, 2011 2:03 pm EDT

Thanks Generica - we are trying to get this person to contact us so we can address their issues. All attempts on numerous message boards have gone unanswered. Ready and willing to address this when the original poster is. Appreciate your comment!

Generica
Generica
Mississauga, CA
Send a message
Mar 19, 2011 8:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

alure ... good reply ... very professional ... i would like to see the outlook of rebeccas complaint .

A
A
Alure Home Improvements
East Meadow, US
Send a message
Mar 18, 2011 2:59 pm EDT

Rebecca - sounds like you did not have the experience you had hoped and that certainly is not our intent. Unfortunately I can't find a kitchen job in our system associated with your name. Please contact us and reference this posting on complaints board so we can look into your situation. Once again, we are sorry that you have been left feeling this way, we hope we can make things right for you.

If you would like to reply via e-mail, please respond to socialmedia at alure.com

Thank you.

Alure Home Improvements Reviews 0

Looks like Alure Home Improvements has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Alure Home Improvements, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Alure Home Improvements complaint handling

Alure Home Improvements reviews first appeared on Complaints Board on Mar 18, 2011. The latest review Kitchen/ Bath Remodel was posted on Mar 3, 2022. The latest complaint Walked off in middle of job was resolved on Mar 18, 2011. Alure Home Improvements has an average consumer rating of 3 stars from 2 reviews. Alure Home Improvements has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Alure Home Improvements Contacts

  2. Alure Home Improvements phone numbers
    877-44-ALURE
    877-44-ALURE
    Click up if you have successfully reached Alure Home Improvements by calling 877-44-ALURE phone number 0 0 users reported that they have successfully reached Alure Home Improvements by calling 877-44-ALURE phone number Click down if you have unsuccessfully reached Alure Home Improvements by calling 877-44-ALURE phone number 0 0 users reported that they have UNsuccessfully reached Alure Home Improvements by calling 877-44-ALURE phone number
    877-442-5873
    877-442-5873
    Click up if you have successfully reached Alure Home Improvements by calling 877-442-5873 phone number 0 0 users reported that they have successfully reached Alure Home Improvements by calling 877-442-5873 phone number Click down if you have unsuccessfully reached Alure Home Improvements by calling 877-442-5873 phone number 0 0 users reported that they have UNsuccessfully reached Alure Home Improvements by calling 877-442-5873 phone number
  3. Alure Home Improvements address
    1999 Hempstead Turnpike, East Meadow, New York, 11554, United States
  4. Alure Home Improvements social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Alure Home Improvements contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.