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Amazing Vouchers

Amazing Vouchers review: need to cancel my contract 47

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Author of the review
8:52 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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i want to cancel my contract with them, i don't even use the vouchers
they are offering but they keep on deducting money from my account.
it's a hassle to cancel it but when they called me it was no hassle.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

47 comments
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Hendrik
ZA
Jan 14, 2010 11:32 pm EST

Let me correct you - it is not a hassle - it is impossible.

After 2 1/2 months I tried to cancel my contract, because I really cannot afford it anymore but they are not interested to even listen to me.

Good luck - I had to scale down on my grocery list to accommodate them - yet another example of pathetic South African service.

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babalwa Majeke
ZA
Jan 19, 2010 6:08 am EST

i would like to cancell my contract plz my name is Babalwa mjeke and my ID no [protected]

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babalwa Majeke
ZA
Jan 19, 2010 6:08 am EST

PLZ CANCELL MY CONTRACT

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Catherine.Steenberg
ZA
Mar 13, 2010 3:56 pm EST

I a having exactly the same issue, I have been paying R295 for 2 years and never get to use this, I emailed them to stop deducting off my account, no response. Then I stop the debit order at my bank, the next month they change their debit name from "Amazing Vouchers" to A.Vouchers and deduct R300... HOW DO I GET THIS OFF MY BACK?

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M.Njokweni
ZA
Jun 02, 2010 6:01 am EDT

This company is taking us for a ride. I have tried to stop them but to no vail. they told me that the cintract was for 12 months [ONE YEAR] but now its been more tha that . They first changed their phone numbers and their adress not notice was sent, infact they do not contact you to know if you still want to continue with them.
When you want to cancell or teminate [which ever way you say it] they want you to write a letter whereas they did evrything by phone when they came to you. Now it seems as if this company is freeloading on us poor SA.
When you get to fone them, they are very rude and do not co-operate with you, they give all the [censor] of their legal jargon until you get tired of it.
I am very very frustratedand I need my money they have taken from methe past nine months. I don't want to go the legal route as it will cost more money for me
My membership number is NJO0017-AS612-9-2008

from M. Njokweni

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tarrenwood
ZA
Jul 26, 2010 5:09 pm EDT

i want my money back you people basically stole from me because i got no card and no member number if you dont get back to me im taking it further lucky for me half my family works in the court and are lawyers

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dudueetsang
SZ
Aug 30, 2010 4:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

yo m nw scared, this people they called me 2day telling me bout this "fabulous" thing of theirs, the lady never gave me ani contacts she only gave me the websid address and her name.what if all this things happen 2me 2?pls ani1 with the info of how to cancel snd me the numbers pls pls ma digits are [protected] pls people

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wilma bierman
ZA
Aug 31, 2010 11:03 pm EDT

i dont even use my vouchers and i'm busy studying dont have time anywat i want to cancel my contract please

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wilma bierman
ZA
Aug 31, 2010 11:05 pm EDT

i want to cancel my contract. i dont even use my vouchers and i'm busy studying don't have time to do anything or go any where. and i really can't affort it this year.

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Morons!!!
ZA
Sep 01, 2010 2:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company Is a load of crap-as far as I am concerned they are fraudsters-DO NOT EVEN THINK OF USING THEM.
I was completely mislead by a sales representative felt cornered into buying these vouchers was promised that there where places in my area to utilise these vouchers-which was not true at all.

The next day-because it was late in the afternoon, I could not cancell the same day- I then cancelled this ridiculous contract phoned in complained as well as e-mailed my cancellation, I even received confirmation of cancellation. But due to there "terms and conditions" there is a 3 month cancellation period-I mean really after not using them at all?! R195 a monthfor crap... lets get serious here.

non the less it is now September-I signed up end of March and debit orders are still going off- due to a "system error"

I will continue to fight this!

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Mia Botha
ZA
Nov 01, 2010 7:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also canceled my subscription with them over two years ago... well that was according to me only apparently. They promised I can use the vouchers in my area. After I received my 1st batch of vouchers I saw that there were no vouchers I could use in my area.

I phoned AND e-mailed them to cancel my subscription - and they said "No problem". I even received confirmation of cancellation.

I continued receiving phone calls from them to ask if I want to use them again. Every single time I said "No" and that I have canceled already. Never once did they ask for my details to confirm this. And why would they phone me to use it again if I was still on their system?

On Friday, after two years, I received an e-mail from them saying "Happy Birthday from Amazing Vouchers". My birthday is 29 August. I e-mailed them to point out their mistake AND to ask why they still have my details. This morning I received a phone call from them to ask me when I canceled because according to them they have no record of my cancellation. I found this strange because I have never received any vouchers from them since my cancellation. I now have to send them the e-mail that they sent me because the woman didn't believe that I canceled. I don't have that e-mail anymore - why should I keep it if I canceled?

This is definitely a scam!

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Lindan Rewu
ZA
Nov 30, 2010 9:39 am EST

Hi my name is Linda i want to cancell this amazing thing i don't need it anymore thank you.

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Lindan Rewu
ZA
Nov 30, 2010 9:44 am EST

My name is Linda Rewu my amazing voucher number was AVM-REWU-4 and my password was AVM-REWU-4. Please you need to take me out as soon as possible.

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Bridgette Mvuyana
ZA
Dec 01, 2010 10:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I want amazing vouchers to cancel my contract this is not working for me

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leonie morris
ZA
Dec 10, 2010 11:47 am EST

yes to all of u.i think we should sue them guys, me too have not used one of there stupid vouchers.but they keep taking there money.another solution to the problem is lets change our banks and account numbers, maybe then they will take us to court, we can then expose them.or we should get DEBRA PATTI to sort this out via television, exposing them.my name leonie morris

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priscilla fleur
ZA
Dec 24, 2010 7:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi this company is definitely a scam.They make false promises.They said that they would cancel my subscription in September and they are still debiting my account.I also have not used any vouchers.I have made it my duty to tell everyone i know about what a scam they are.This cannot go on .We have to take action.Priscilla Fleur

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Melody Ratale
ZA
Feb 08, 2011 12:14 pm EST

i never used any of their vouchers and i have tried in vain to cancel my subscription. Its been a year now and they are still deducting money from my account. I find myself going to the bank every month to reverse the deductions. This is a huge but necessary inconvinience. Melody Ratale Boksburg

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CYBTHIA KOCK
ZA
Feb 11, 2011 8:59 am EST

hi i am going to cancell my amazing vouchers, because i was not told of the reg fees, of wich they just took off, of my acc
in feb 2011, so i had a short fall with my other debt orders due to this .
and has caused me huge problems with my other depts places .and not only that evey month its the very same products and or the places are all ways over booked.
and by law they should disclose, and have sign on documentation in the right maner.
thanking you C.A KOCK
ACC AVM-KOCK-26
O839777635

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Mmamotse Duiker
ZA
Mar 04, 2011 6:37 am EST

i just spoke to a lady that said they are going to refund my money. she asked me to submit bank statement and request for refund. will see how this goes. i cancelled in October 2009, and their last debit was supposed to be Jan 2010, but they are still deducting off my account. If the debit order goes off in March, i am going the legal route, all the way, whatever it costs, i can always claim back damages from them.

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LOURENSIA
ZA
Mar 16, 2011 6:51 pm EDT

I wish to cancel my contract with amazing vouchers due to financial difficulties.Realy wanted the vouchers but wont be able to afford it every month.Also just want to say thank you to Chanae Dayce that put so much effort into her telephone conversation while i was applying for the contract.Ill see in future if it will suit my wallet.

yours truly L.C ODENDAL
MEMBER NO. AVM-ODEN-31
[protected]

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Eddy Nk
ZA
Apr 01, 2011 7:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi this company is really robing people's money, they phone me asking me some bank details information and They suppose to send me the form for me to sign like we spoke on 4ne conversation. bt I never seen anything cause I said that I was going to decide yes or not to take the contract.
so now they taking the money from my account. please I need help on this one.
I don't want the contract, I never accept their deals at all from the first place we spoke on the phone.
please I need to cancel this, really is a matter of urgence.
REALLY PEOPLE MUST BE CAREFUL WITH THIS PEOPLE CAUSE THEY TAKING PEOPLE MONEY.

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Samantha Van Wyk
ZA
Apr 08, 2011 1:23 pm EDT

I want to cancel my contract because I don't have a work at the moment and can's aford money to be deducted from account. I dont even use it so it is a waste of time. Please cancel my contract i can't afford it and i will appreciate it.

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ELIZABETH MOTLOUTSI
ZA
Apr 14, 2011 12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MAY I KINDLY CANCEL MY CONTRACT WITH YOU

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ELIZABETH MOTLOUTSI
ZA
Apr 14, 2011 12:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I AM NOT USING THESE VOUCHERS

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ELIZABETH MOTLOUTSI
ZA
Apr 14, 2011 12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CANT ACCESS THE VOUCHERS

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ELIZABETH MOTLOUTSI
ZA
Apr 14, 2011 12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

THATS IT, KINDLY CANCELL

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meldah
ZA
Apr 21, 2011 6:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi my name i m . molema i'm also on this scam of amazing vouchers i've tried several times to cancel but i could'nt its been 3years now i'm tired of them deducting money every month from my bank account.i need a solution to this matter. i cant afford to legal help

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highly disgusted!
ZA
May 31, 2011 10:06 am EDT

I cannot believe that there are companies like amazing vouchers in the world. I have not been a member with them since 2010 and now in 2011 they have decided to debit my account. Where do they get the gall. Last year I had to stop the debit order at my bank but somehow after 6 months they have restarted debiting my account again. How can they get away with this. ANYONE THINKING OF JOINING AMAZING VOUCHERS, TAKE NOTE OF THE COMPLAINTS FIRST. I DISREGARDED IT AND NOW AM A PAYING FOR IT.

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mandy dupreez
ZA
Jul 27, 2011 10:29 am EDT

i have had this contract for i dont know how long . when the lady phone for me to goin i said i have to speak to my husband then the next thing they just started to deduct from my account . then i sent an email canceling my contract and she said my last payment will be in january or febuary . its now july and they are still taking off my account i just wish i could have someone to help cancel my contract and to pay me back for wat they have taken off .

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nelile
ZA
Aug 31, 2011 7:28 am EDT

hi im nelile i would like to cancel as this is not working for me, i cant even access my vouchers but im still paying.

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Egnatia
ZA
May 26, 2012 3:17 am EDT

With all due respect please cancel my contract with u.i fail to understand why u say this are vouchers coz its discount.i dont need this, its really useless to me.please cancel this a.s.a.p.EGNATIA SETOABA cell no [protected].

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@MasondoDinah
ZA
Aug 02, 2012 7:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dinah Masondo

Please stop deducting my money in the bank because I don't use your voucher and I never recieve anything from you...

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LulamaG
ZA
Aug 27, 2012 1:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cancelled my contract with Amazing Vouchers and they didn't debit any money since the time of my cancelling surprisingly last Friday they debited an amount of R503.00 and telling me that its for my subscription. I don't understand these people at all.

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Nomthandazo Bam
ZA
Sep 16, 2013 1:45 pm EDT

My name is Nomthandazo Bam i have joined your company in 2009 and since then you have been deducting money from my bank account and yet i never used any of your stupit vouchers but you keep on taking my money. I would therefore like to cancell my subscription with immediate effect.

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Noxolo Songqaba
ZA
Feb 22, 2014 1:55 am EST

I want to cancel my contract with them, i don't even use the vouchers
they are offering but they keep on deducting money from my account.
it's a hassle to cancel it but when they called me it was no hassle.REALLY PEOPLE MUST BE CAREFUL WITH THIS PEOPLE CAUSE THEY TAKING PEOPLE MONEY. From Noxolo Sonqwaba

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Noxolo Songqaba
ZA
Feb 22, 2014 1:59 am EST

i would like to cancel my contract please my name is Noxolo Songqwaba and my ID no [protected] my password is AVM-SONG-18 and i want my money back.

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Melanie Abdoll
ZA
Aug 26, 2014 2:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was not made aware of the cancellation fee as well, and just like you guys they keep changing the reference number, i'm even thinking of changing my account number to get them off my back!

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joeleene
ZA
Sep 26, 2014 7:16 am EDT

I am going to phone Wendy knowler and put this up on hello peter because you people are scam artists and your website is nonsense.

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joeleene
ZA
Sep 26, 2014 7:18 am EDT

I am going to phone Wendy Knowler and put this up on Hello Peter.

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Thantaswa Mandoyi
ZA
Oct 26, 2016 12:28 am EDT

Hi I'm Thantaswa I want amazing voucher to bring back my money I received membership number and password with sms nothing bt end of the month they buzy deduct my money to my bank plz cancel I'm working hard for my kids my name is Thantaswa Mandoyi my ID n [protected] my number is [protected] Thank you

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  1. Amazing Vouchers Contacts

  2. Amazing Vouchers phone numbers
    +27 215 255 300
    +27 215 255 300
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    Postnet Suite #212, Private Bag X335, Cape Town, 8000, South Africa
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