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Ambetter of Arkansas Health & Wellness Customer Service Phone, Email, Contacts

Ambetter of Arkansas Health & Wellness
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Ambetter of Arkansas Health & Wellness Reviews 20

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Ambetter of Arkansas Health & Wellness I'm a diabetic and I can't get glasses with this insurance because I'm not under 18

I'm a diabetic and I can't get glasses with this insurance because I'm not under 18. How is this an A+ when everyone who rated it gave it only one star?

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Ambetter of Arkansas Health & Wellness Horrible service

Horrible service. I been tryin' to get my refund from a policy that I applied for then canceled the same day. They took my money the day after the cancellation and I wasn't even gonna have coverage until April 1st so not cool. Veronica J.

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Ambetter of Arkansas Health & Wellness Worst insurance company ever

Worst insurance company ever. If you ever need an MRI or CT scan, no matter what the circumstances are or if your doctor calls them, you will be denied service. I have never had rationed healthcare in my life until I had Ambetter Arkansas. If you have any choice at all, do not choose Ambetter. Your life may depend on it.

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Ambetter of Arkansas Health & Wellness This insurance company is the worst ever

This insurance company is the worst ever. If your health is important to you, don't use them. They always deny surgeries you need. Their customer service is useless, they hang up on you most of the time. They're in a lawsuit since 2018. I'm switching my insurance, this company should be closed.

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Ambetter of Arkansas Health & Wellness Oh my goodness!

Oh my goodness! This company is the worst ever! You gotta be careful because they use the "exchange" as an excuse to take taxpayer dollars. Make sure to write down the number you called, the person you spoke to, the time, and if you can, record the conversation. These folks don't care about you at all. I guess they spend a lot of their government refunds on paying high fees for ComplaintsBoard.com approval. It's just disgusting.

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Ambetter of Arkansas Health & Wellness I never signed up for this and they keep billing me

I never signed up for this and they keep billing me. I cancelled this TWO months ago and KEEP getting billed. Will be contacting the governor's office, the news media, local newspapers, state senators. This company is REFUSING to cancel things you never signed up for and to keep billing you for services never rendered. Will be speaking with a lawyer next about harassment charges and a cease and desist order.

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Ambetter of Arkansas Health & Wellness I got a bill from Ambetter today and I never asked for or wanted their services

I got a bill from Ambetter today and I never asked for or wanted their services. I'm really mad that someone gave them my personal info without my permission. I'm worried that I'll start getting more spam from them or others. I won't give them any money. I tried calling to find out how they got my info or who signed me up, but the person on the phone couldn't give me any answers.

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Ambetter of Arkansas Health & Wellness This company cancelled my policy without my consent and without notifying me, and they have been a absolute nightmare to work with in all

This company cancelled my policy without my consent and without notifying me, and they have been a absolute nightmare to work with in all regards. Representatives have no clue how to actually help and trying to contact managers/supervisors is impossible. Even if you file a grievance or complaint, your issue will not be resolved favorably or in a timely manner (or ever). I will absolutely never go with this insurance company again. Please do yourself a favor and avoid them as well.

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Ambetter of Arkansas Health & Wellness This company is terrible

This company is terrible. After setting up all payment information for a new checking account (it was made the default account), the automated payment did not use the default payment. Now I have no coverage until I come up with the back charges. Their payment system is set up to rip members off. Additionally, Ambetter has farmed off their call center overseas. I can not understand the heavy accents of the call center people. I will never use Ambetter again and will warn others not to use them.

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Ambetter of Arkansas Health & Wellness Avoid avoid avoid!

Avoid avoid avoid! They double charged me for health insurance on my wife and infant son. I opened up multiple claims and was told I'd receive a call back. Never got the call back. Was also informed not to pay for the next month since they double charged me for January. Then my wife took our baby to an appointment only to be told our insurance was cancelled for lack of payment. We called over 10 times getting all of this resolved and it never got resolved! Now my wife and child are uninsured! Ambetter is cancer!

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Ambetter of Arkansas Health & Wellness My enrollment started on February 1st, 2023, but I haven't been able to get my prescription filled at any pharmacy

My enrollment started on February 1st, 2023, but I haven't been able to get my prescription filled at any pharmacy. I've called the company five times, but it seems like they can't fix the problem. The customer service representative (CSR) won't pass my issue to a supervisor or connect me with someone who can cancel my insurance. I guess I'll have to contact my bank and ask them to stop the payments. By the way, I hope others who call don't have to struggle to hear the CSR because of a rooster crowing in the background. I'm not joking.

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Ambetter of Arkansas Health & Wellness They canceled me and my husband in different months, even though both of our premiums were paid up

They canceled me and my husband in different months, even though both of our premiums were paid up. My husband got his insurance back within 2 days after being on the phone for over an hour back in February. However, they canceled mine in March and it's been over 2 weeks and I still don't have insurance. I was paid up through the end of March, but they say I haven't had insurance since January 31st. I can't understand the people who answer the phones, and they can't understand us either. I spent 20 minutes trying to explain that I wasn't making a payment. I've been with them for 3 years and have only had one problem before when they took out my payment twice, but they fixed it. This situation is becoming ridiculous.

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Ambetter of Arkansas Health & Wellness WORST SERVICE EVER

WORST SERVICE EVER. I can't even believe how bad they are. The call center is in another country and their English is not very good - it's hard to understand them. But it's not their fault. This is a US company and they should have people from the US working for them. They canceled my insurance because I didn't pay - I've been with them for FOUR years and always paid automatically. Nothing changed on my account. They just stopped taking the payment and canceled. It's impossible to find someone in customer service who can actually help. The customer service is the worst I've ever experienced.

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Ambetter of Arkansas Health & Wellness Ambetter of Arkansas Health & Wellness is the worst Health Insurance Company ever!

Ambetter of Arkansas Health & Wellness is the worst Health Insurance Company ever! They've been takin' my state taxes for 2 years now for a premium that I never got notified about back in 2017/2018. Mind ya, I've been on the program since 2012. I always let 'em know 'bout any changes in my household or income. Today, I found out that Ambetter can change yer health plan and premium in the middle of the year based on yer income, without even tellin' ya! It makes it real hard to budget yer healthcare costs. I even got automatic withdraw set up for my payments, and they had the audacity to send me a letter sayin' their system was down and I still owe 'em. So now I'm a whole month behind and tryin' to catch up! They don't mind takin' money from hard workers, but they give free plans to lazy folks every day! I would never recommend this company or their customer service. I've talked to the Department of Finance, Ambetter, the Department of Human Services, the Marketplace, and still ain't got no resolution. All I get is a bunch of robots readin' from some "get off my line with yer problems/pass the buck on to the next company" scripts!

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Ambetter of Arkansas Health & Wellness Complaints 6

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Ambetter of Arkansas Health & Wellness I've been tryin to call ambetter for FIVE HOURS

I've been tryin to call ambetter for FIVE HOURS. They keep hangin up on me, like 5 TIMES! They won't cover this medically necessary thing like they're supposed to. The policy says they gotta cover it all, but now I can't even ask why they ain't doin it!

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Ambetter of Arkansas Health & Wellness We've been tryin to cancel my insurance plan with Ambetter for almost 2 years now

We've been tryin to cancel my insurance plan with Ambetter for almost 2 years now. My policy was $13 dollars a month, and when we started tryin to cancel it, my bill was $13. Now it's gone up to $234. Every time we call, they tell us it's canceled and we won't get another bill, but we still keep gettin bills as of yesterday. We've talked to the marketplace and all, but they keep tellin us it's canceled and still keep billin us. It's gettin really ridiculous.

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Ambetter of Arkansas Health & Wellness I paid $90.00 on Nov

I paid $90.00 on Nov. 7, 2022 for health insurance. It got canceled on either Nov. 27 or 28. Finally, in March 2023, I got reimbursed. Then, on Dec. 12, 2022, I paid $65.25 for new insurance. On Jan. 18, I paid $65.25. On Feb. 27, I paid $40.50. And on March 1, I paid $90.00. These payments covered the months of Jan. through April. However, they claim they haven't received any of these payments and are threatening to cancel my insurance by the end of April unless I pay $261.00 right away. So, on March 29, 2023, I paid $261.00, but I don't have proof of this last payment...yet. I really need and want the insurance, but they keep overcharging me and threatening to cancel it. I haven't received a bill for May yet. Considering the extra money I've paid, my insurance should be covered until August 2023. Can someone please help me?

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Is Ambetter of Arkansas Health & Wellness Legit?

Ambetter of Arkansas Health & Wellness earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ambetter of Arkansas Health & Wellness to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ambetter of Arkansas Health & Wellness is known for their high standards and safety. If you're thinking about dealing with Ambetter of Arkansas Health & Wellness, it's wise to check how they handle complaints.

Ambetter.arhealthwellness.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ambetter.arhealthwellness.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ambetter.arhealthwellness.com you are considering visiting, which is associated with Ambetter of Arkansas Health & Wellness, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Ambetter of Arkansas Health & Wellness is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

However ComplaintsBoard has detected that:

  • While Ambetter of Arkansas Health & Wellness has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • That one ambetter.arhealthwellness.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • There was some difficulty in evaluating or examining the information or data present on the ambetter.arhealthwellness.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Ambetter.arhealthwellness.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ambetter.arhealthwellness.com may offer a niche product or service that is only of interest to a smaller audience.
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Ambetter of Arkansas Health & Wellness I got taken off a policy on March 1st, 2023, when my Medicare started, and my wife was supposed to be the only policy holder

I got taken off a policy on March 1st, 2023, when my Medicare started, and my wife was supposed to be the only policy holder. I called Ambetter and they canceled the policy and issued a new one in my wife's name. They said she would still have coverage because I paid until March 31st. The next day, my wife went to the pharmacy to pick up her prescriptions and they said she had no coverage. We called our family doctor to check her insurance and it showed no coverage. We called many times for 7 days and got the same response - she has coverage, but our family doctor and pharmacy still say it's canceled. It's now March 8th and there's still no coverage. I wouldn't recommend Ambetter Arkansas Health & Wellness to anyone.

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Ambetter of Arkansas Health & Wellness I've been with Ambetter of Arkansas for the past 3 years

I've been with Ambetter of Arkansas for the past 3 years. In the last year or so, my doctor has been submitting requests for a certain procedure to be done. Somehow, Ambetter claims they don't receive it, like it's being thrown away. Last Thursday, they finally got on my doctor's case and I had to get on the phone with them to confront them. My doctor has marked this as urgent, meaning it needs to be done as soon as possible because of the seriousness of the situation. They are at fault for not wanting to pay for this procedure or anything else that may need to be done to address the issue. I had a similar procedure done 2 years ago that showed I have certain health conditions and symptoms that indicate the need for this procedure. It seems like it could be a serious problem that may require surgery. I'm pretty sure Ambetter won't willingly cover the costs for this. I really need them to approve this procedure and any other requests for necessary treatments.

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Ambetter of Arkansas Health & Wellness On August 18, 2022, I got a notification about the program I was a member of when I lived abroad

On August 18, 2022, I received a notification about a program I was part of overseas. I called them and encountered rudeness, so I requested a supervisor. Told to wait 30 minutes, they laughed. They put me on hold, and the call dropped after five minutes. I redialed, was promised a callback within an hour, but it never came. The next day, the same rep mocked me, arguing when I asked for a supervisor, then hung up. This isn't customer service; it's customer mistreatment. They have my personal details, which I no longer trust them with. Their service is appalling, and they ignore their policies. I demand my data be erased and expect a direct contact. This company has grave service issues. I'm filing a formal complaint.

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About Ambetter of Arkansas Health & Wellness

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Ambetter of Arkansas Health & Wellness is a reputable healthcare provider that offers a wide range of health insurance plans and services to individuals and families in Arkansas. With a strong commitment to improving the overall well-being of its members, Ambetter of Arkansas Health & Wellness strives to provide comprehensive coverage and access to quality healthcare.

One of the key strengths of Ambetter of Arkansas Health & Wellness is its extensive network of healthcare providers. Members can choose from a large pool of doctors, specialists, hospitals, and clinics, ensuring that they have access to the care they need when they need it. This network is carefully curated to include top-notch healthcare professionals who are dedicated to delivering exceptional care to Ambetter members.

In addition to its robust provider network, Ambetter of Arkansas Health & Wellness offers a range of health insurance plans designed to meet the diverse needs of its members. Whether individuals are looking for basic coverage or comprehensive benefits, Ambetter has options to suit different budgets and healthcare requirements. These plans cover a wide range of services, including preventive care, hospitalization, prescription medications, mental health services, and more.

Ambetter of Arkansas Health & Wellness also places a strong emphasis on preventive care and wellness. The company believes in the power of proactive healthcare management and offers various programs and resources to help members maintain a healthy lifestyle. These include wellness incentives, health coaching, and access to a wealth of educational materials and tools to support members in making informed decisions about their health.

Furthermore, Ambetter of Arkansas Health & Wellness understands the importance of affordability and strives to make healthcare accessible to all. The company offers financial assistance programs, such as subsidies and cost-sharing reductions, to help individuals and families afford their health insurance premiums and out-of-pocket expenses. This commitment to affordability ensures that members can receive the care they need without breaking the bank.

Overall, Ambetter of Arkansas Health & Wellness is a trusted healthcare provider that prioritizes the well-being of its members. With its extensive network, comprehensive coverage options, focus on preventive care, and commitment to affordability, Ambetter of Arkansas Health & Wellness is dedicated to helping individuals and families in Arkansas lead healthier lives.

Overview of Ambetter of Arkansas Health & Wellness complaint handling

Ambetter of Arkansas Health & Wellness reviews first appeared on Complaints Board on Jul 27, 2023. The latest review I'm a diabetic and I can't get glasses with this insurance because I'm not under 18 was posted on Aug 6, 2023. Ambetter of Arkansas Health & Wellness has an average consumer rating of 1 stars from 20 reviews. Ambetter of Arkansas Health & Wellness has resolved 0 complaints.
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  1. Ambetter of Arkansas Health & Wellness Contacts

  2. Ambetter of Arkansas Health & Wellness phone numbers
    +1 (877) 687-1187
    +1 (877) 687-1187
    Click up if you have successfully reached Ambetter of Arkansas Health & Wellness by calling +1 (877) 687-1187 phone number 0 0 users reported that they have successfully reached Ambetter of Arkansas Health & Wellness by calling +1 (877) 687-1187 phone number Click down if you have unsuccessfully reached Ambetter of Arkansas Health & Wellness by calling +1 (877) 687-1187 phone number 0 0 users reported that they have UNsuccessfully reached Ambetter of Arkansas Health & Wellness by calling +1 (877) 687-1187 phone number
  3. Ambetter of Arkansas Health & Wellness address
    1 Allied Dr STE 1400 Bldg 1, Little Rock, Arkansas, 72202-2066, United States
  4. Ambetter of Arkansas Health & Wellness social media
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    Nov 11, 2024

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