Amegy Bank
Reviews and Complaints

February 28th 2023 3:59pm sawyers heights village …. Location Amegy bank I Anthony Brandon

I came in to open a business account I was denied services I was told that my dba was not in my name and I’m not the owner of my own business and the employee and another employee who was not even my representative denied me services told me that if the dba was in my name that I could open an account no problem I stated to them that the dba is in my name and I’m the owner of my business she stated to me that I am not I also have full video proof of

Everything I’m stating I went back to court house told them the banks says I’m not the owner of the dba or my business I stated to them that’s it’s verified mr.Mario villa who works for

The court house and dba llc services stated to me that the dba is in my name and that the identification number on paper is what banks use to verify a owner of a dba if the person at the banks feel if their not the owner of the business or dba which I am the owner so their was no reason that I would be denied service after going back and verify she told me to come back second day just to discriminate against me more and stereotype me more embarrassed me 2 days in a row and still denied me services both days saying that I am not the owner of my business and the dba is not in my name after me having lawful documentation ein number from irs llc original documentation I still was denied services I have full video proof of what happened to me no branch manager ever came and spot to me or no stop them from discriminating against me and flipping me off I got treated like I was piece of trash I also open a bank business account with the same paper work that same day also have proof of that but I was denied and racially profiled it was pure racism what happens to me I’m stressed and depressed about it it has honestly affected how I view my self as person it really tore me down as a person this is more then a complaint

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Adding any details other than these facts are useless, as our account has already been closed and we had no choice in the matter.

The bank officer at the Amegy Bank Vintage Park Branch named Elizabeth decided that we needed to close an account that we have had and used with NO problems for over 25 years because my wife was sent a fraudulent check by Fed-X associated with a job that she was applying for, to set up a home office. The check was to purchase office equipment and supplies for this business. The "manager" called her and told her to let him know when the check cleared the bank so that he could send over the order for the equipment to be delivered to our address. After making the deposit, I asked my wife if she felt like the manager was being honest about his business, and she seemed to think so, but we wanted to know if it was true, so we did some checking. I found out that the check WAS associated with a real law office and a real bank. I actually called the bank (CHASE BANK) and asked them if they could verify if a check that we received was real or not. Basically the bank told me that they did not have the time of day or that they didn't even care about my question. This CHASE BANK is located in the ONE TRADE CENTER in New York Yes, the building that replaced the building that was destroyed by terrorists in 2001. Anyway, I told my wife about the reception I received at the CHASE BANK, so she decided to call the LAW OFFICE the check was drawn on, and ask them about the check. After a short time they told her that the check was fake, and that they (the law firm) did not write the check. They were very gracious and wanted as much information that we could provide to them about the transaction, where it was shipped from by FED-X and so on. ANYWAY, at this point, (only a few hours after my wife had made the deposit) she called AMEGY BANK and informed them about the check being FAKE. They put a freeze on the account, and told us that they would need to let the check go through the system and get sent back from the originating bank (CHASE) before they could take the freeze off the account. This went for a few weeks, and then we were informed by the Officer that we needed to close the account, and that was what the fraud department told her to do. I called the fraud department, and they told us that it was up to the officer at the branch if she needed to close the account. In other words, the Branch officer basically lied about the fraud department telling her that the account HAD to be closed. After much conversation about this back and forth, the reason that we needed to close the account was because my wife deposited a fraudulent check into our account. She also told her that she could not open another account at AMEGY because of this. This person basically has accused my wife of trying to fraudulently deposit a check knowingly that it was fake. THIS IS NOT WHAT HAPPENED. I am making sure that anyone that might get involved with any of these scammers that sent a check to them, your AMEGY BANK is not on your side. We even called the FBI and the FTC and they just told us to make a report on line, but probably nothing was going to come of it. Your bank, and certainly the government doesn't care about us it seems in these matters. If you were in our place, you would feel the same. DO your self a favor and don't trust the people at this bank to be on your side if something like this happens to you. THEY DO NOT CARE. We have owned that account for OVER 25 years!... We have never had ANY problems with our account before. We are closing this account, as we are basically being treated like some kind of criminals. This branch officer needs to get a job working by herself and have no contact with the public in any way that she must be honest.