Menu
For Business Write a review File a complaint
American Family Care

American Family Care review: Don’t go here for any reason 1

R
Author of the review
8:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I vividly heard a sarcastic remark about me from Dr. Stephanie Gafford to a nurse from outside of my room prior to being seen. “He wants his Gabapentin refilled” “well that’s not happening” I don’t know if she didn’t think I could hear it or didn’t care but either way, it was unprofessional and arrogant. I later went to the ER and received better treatment and all of my needs were addressed. My seizure and neuropathy medication Gabapentin was refilled and I wasn’t treated like a drug seeker. I was also provided with a referral to a neurologist which Dr. Gafford did not do as she said she would. She did explain that she couldn’t refill a controlled substance there which makes sense but I took offense to her comments in the hallway. It’s not polite to stereotype or profile patients.

1 comments
Add a comment
T
T
T. Littel
Verified customer This complaint was posted by a verified customer. Learn more

Report the incident directly to American Family Care’s management, detailing Dr. Gafford’s unprofessional behavior and failure to follow through on your referral. Emphasize that her comments were inappropriate and offensive. Request a formal review of your case and insist on improved patient treatment. If unsatisfied with their response, consider escalating the matter to a medical board for further investigation.

  1. American Family Care Contacts

  2. American Family Care phone numbers
    +1 (833) 361-4643
    +1 (833) 361-4643
    Click up if you have successfully reached American Family Care by calling +1 (833) 361-4643 phone number 3 3 users reported that they have successfully reached American Family Care by calling +1 (833) 361-4643 phone number Click down if you have unsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number 5 5 users reported that they have UNsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number
  3. American Family Care emails
  4. American Family Care address
    3700 Cahaba Beach Road, Birmingham, Alabama, 35242, United States
  5. American Family Care social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024