American Global Health Group / AloeCure’s earns a 1.0-star rating from 10 reviews, showing that the majority of customers are dissatisfied with their products.
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Their products that feature aloe as the active ingredient or have "aloecure" in their name.
Well, I'm the lucky one. I responded just to their tollfree number to "sign up" for their "product testers wanted" come-on printed in a mailing, ostensibly to "evaluate three new products for free": their gel, and their melatonin and probiotic items (p. 20). Cutting to the chase, I told their agent that all I wanted to do was to "test" their products before I ordered any other quantity of any of them. The agent insisted that I had to order their "Best Value Offer" ($99 +/-) (p. 21) in conjunction with the free trial samples offered for testing, which included "4 Free Gifts." At that point, I told the agent that it was dishonest advertising and hung up. No harm, but fouled.
Desired outcome: Put these phoney hucksters out of business!
AloeCure
i sent the pills back 09/21/2020 i have not got my money back [297.00] i have called 5 or 6 times. first, they said they would check into it and call me back. no one called. the last time i called they said i had got the check and cashed it, i did not. i asked them to send me a copy of the checkl they said they would, they did not, if they have a check that i signed and cashed why not send me a copy? they could not tell me what bank cashed it. my bank told me they have to send a copy. i only have a phone# and the ware house address. how do they get away with this?
alberta smith
Desired outcome: yes
Hello Alberta,
A copy of the cashed check has been sent to your email. You returned the product on 7/24/2020 and a refund check was issued and sent out on 7/29/2020. The check was cashed on 8/14/2020.
For any further questions/concerns please feel free to call our Customer Service Department at [protected].
Best Regards,
American Global Health Group
scam mailing
Mailing sent to deceased elderly person. Very deceptive practice. Post it on newspaper clipping of advertisement with doctor recommending product. They are targeting the elderly-despicable! Cannot unsubscribe from mailing. Trying to manipulate the elderly to call the number so the salesperson can use more target them and sell their product. I'm reporting this to the BBB. Shame on you!
Is American Global Health Group / AloeCure Legit?
American Global Health Group / AloeCure earns a trustworthiness rating of 74%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for American Global Health Group / AloeCure. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of American Global Health Group / AloeCure's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aloecure.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aloecure.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- American Global Health Group / AloeCure's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- No reviews for aloecure.com on popular sites. Be cautious and do additional research. Look for information about the American Global Health Group / AloeCure and be careful with personal information or transactions.
- Aloecure.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aloecure.com may offer a niche product or service that is only of interest to a smaller audience.
- American Global Health Group / AloeCure protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on American Global Health Group / AloeCure's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- American Global Health Group / AloeCure has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
aloedure pure extract
When I ordered my initial purchase, I was NEVER told by the sales person, Logan, this was a membership program and orders will automatically be processed if not canceled. I realize now there is a one liner on the invoice that says "Your membership order will be processed on around XX/XX/XXXX." When I called to get an RMA, I talked with "James" in a third party fulfillment center. I told him I was never told it was a membership program, and his response was "Oh yes, it says it right on the invoice." He offered me options to only pay a portion of the cost instead of returning the product. However, the product did not work for me so I quit taking it and have one whole bottle left; therefore, I have no need for three more bottles. He "checked with his manager" to offer me a further reduced price, but I kept reiterating that I wanted to return it. Then he said something "I wouldn't refuse the order, " which I couldn't do anyway because it was already delivered to my home. After I continually said that I wanted to return the product, he made a statement to the effect that "I didn't have to get angry about it, it was just a bottle of aloe." He continued to be rude to me, and I asked for his supervisor. He told me he did not have one. He said he was the manager, but earlier he had checked with his manager to offer me the reduced price. When I pointed that out to him, he said he had texted. He refused to give me the name of his manager, saying he did not have one, but neither did he appear to be the owner. He said I was calling a third party fulfillment company, but would not give me the name of that company. When I asked when I would get a refund, he said it would take a month. After repeatedly asking to speak with another person, he hung up on me. I have doubts that I will receive a refund, and I have doubts that orders will be stopped, although I asked to cancel the membership.
Additionally, this product did not work for me.
aloecure
I ordered a product from the Aloecure company on June 13, 2018. They guaranteed a 100% refund if not satisfied. I paid them $297.00 with my credit card.
I was not satisfied so, On July 2, I contacted them . Then I followed their procedures and returned the product to them. They do not dispute the fact that I returned it.
I waited to see my credit on my charge statement. Not there.
August 29, I called them . I was told that they had sent me a check in the mail on July 18. I have never received that check.
I called again on August 29, The rep said that he would investigate and call me back shortly. NO Call.
I called again on Sept 4. Same run-around. The rep was very sympathetic and so willing to help me. They would check the records and get back to me. NO CALL.
I called again on Sept. 11 and again on Sept 21. Same story. SOOO sympathetic and so willing to help. BUT no call-back.
I am out $297.00
Dispute the charge on your credit card silly! Sounds like embezzlement possibly going on.
aloe cure
I returned product as it did nothing, told they would credit my credit card, never happened, then told I was mailed a check, didn't happen. I called my credit card company to dispute the charges at this point. do the same if they have ripped you off and call them to put a block on all future charges to your card by them. That is what I did today. Funny how they say one thing and do another, or is it just part of the rip off they are doing.
Yes! Dispute with your credit card.
Quality
I have been a long time user of Aloe Cure and have noticed that the quality of the product has been on a steady decline as it used to be very thick to were it was hard to pour it was so thick it is now the consistency of water and does not work well. Therefore i am probably not going to reorder any more.
Perhaps you can try other brands of aloe products, some people recommend okyalo aloe vera to me, I heard quite effective.This is the link: http://www.okyalo.com/
Reimbursement
I returned a box of 6 bottles of Aloe Cure and have not been reimbursed. The company's web site is no longer functional so I am unable to contact them. Please help.
I send the pills back in july 2020 and no money back they said they send check to me and I cashed it. I did not get a check. I asked them to send me a copy of the check, I did not get copy
Dispute the charge on your credit card! The the whole reason for using a credit card silly!
Call [protected]! They were advertising in USA TODAY on 11/26/2018
Stay away
I purchased aloe cure on line and they will not honor the return policy. the product did not work for me. the companies marketing program is they will keep charging your credit card. I have stopped the orders, but will be next month before i know if they still charge my card.
I never bought anything from AloeCure BUT the call me EVERY SINGLE DAY on a "restricted" line. I have asked SEVERAL times for them to stop. they do not. DO NOT do business with these people!
Agree with all the comments above. I ordered from a USA Today advertisement. At my initial purchase, I was NEVER told it was a membership program and that one had to cancel future orders. There is a one liner on the invoice that says "Your membership order will be processed on around XX/XX/XXXX. When I called to get an RMA, I talked with "James" in a third party fulfillment center. I told him that I was never told that there it was a recurring order program, and his response was "Oh yes, it says it right on the invoice." He offered me options to only pay a portion of the cost, by "checking with his manager, " but after he continued to be rude to me and I asked for his supervisor, he told me he did not have one. He said he was the manager. He said I was calling a third party fulfillment company, but would not give me the name of that company. After repeatedly asking to speak with another person, who hung on me. When I asked when I would get a refund, he said it would take a month. I have doubts that I would they will refund my money and I have doubts they will stop billing my account. To be safe, I intend to call my credit card company to see if I can block them from charging my account.
Ordered through a magazine ad because my 81 year old mother thought it might help with her stomach issues. It never helped, only made her sicker. I cancelled the order within 30 days of the original order and only received 1/2 the money back. Since then I receive at least 1 call a week. (If I answer, more than 3x a day if I don't) It always comes through as private or unavailable. Each time I tell them to remove my number from their list. I only answer because I get tired of receiving 3 calls a day from the unavailable number. This is ridiculous!
Company uses products from China, so of course it's not trustworthy silly! Dispute the charge with your banks credit card. Easy peezy!
Just got through reporting the AloeCure company to the FCC regarding unwanted phone calls. They were ok at first - calling with a number that was identifiable. We politely said, 'No we don't want to reorder, the product did nothing!" Left it at that. 2nd call - same thing, we again said, 'No, we don't want the product-don't call again." Next thing you know we are getting about a call a week from 'Hope' with a [protected] no call id or number, which means this person has to deliberately do a *67 before she calls to block her number id. Then she asks for my husband every time, and when he answers wants to sell him. We've repeatedly told her to not call again. Then she does! I looked at my phone bill - it's avg. one call a week through May and now, June. The company is out of Bellevue, WA. Apparently they don't understand what, NO means. So, they'll be getting contact from the FCC. I don't believe they care about the law.
Gail
Do not deal with these people! I called from an ad in a magazine and immediately regretted the call, ended up through their hard sale to buying just 1 bottle to sample and got it for a fraction of their cost - then immediately they are asking for an autopay program for more orders! I said, 'no' but I continue to get calls - first through their name and now several calls with a no phone # I can't even block. Last call told them not ever to call again, and boy, am I watching for a charge or order I didn't make to come through next - that's how they deal. Very unethical, very immoral - and their product (which I did try) didn't do a thing for me - just a pseudo supplement as far as I'm concerned.
DO NOT ORDER FROM THESE PEOPLE! They will send orders they are not supposed to and charge your credit card. I just called because it has been over two weeks since they signed for the return of an order I did not even order and they still have not posted a credit to my credit card. I had to pay return shipping and now they tell me I will not be refunded the amount they charged my credit card because I have to pay for the original shipping cost for them to ship the product to me. THIS IS A RIPOFF!
Too the bad the company is so difficult to work with! Did the product working for you? I hear complaints about the company's customer service-but nothing about how the product does or doesn't work. My 6 year daughter has acid reflux and I found bottles of Aloecure at the discount store. I was thinking of getting several bottles in hopes that she would find some relief. Her prescription medication doesn't seem to be working for her.
This company is bad news. Everything from their confusing, unethical and disingenuous sales approach to their very irresponsible, unresponsive, and stonewalling customer service staff smacks of a company who thrives only by bilking honest people out of their money. My brother, who was terminally ill, ordered a case for some relief, but they confused him in their sales pitch. The replay of the tape shows without doubt his intentions, yet they are trying to claim that ordered their "program". Their response has been pitiful and disingenuous. They can't be put out of business fast enough.
I returned a box of 6 bottles of Aloe Cure and have not been reimbursed
I returned a box of 6 bottles of Aloe Cure and have not been reimbursed. The company's web site is no longer functional so I am unable to contact them.
American Global Health Group / AloeCure Reviews 0
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About American Global Health Group / AloeCure
Overview of American Global Health Group / AloeCure complaint handling
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American Global Health Group / AloeCure Contacts
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American Global Health Group / AloeCure phone numbers+1 (800) 951-9727+1 (800) 951-9727Click up if you have successfully reached American Global Health Group / AloeCure by calling +1 (800) 951-9727 phone number 0 0 users reported that they have successfully reached American Global Health Group / AloeCure by calling +1 (800) 951-9727 phone number Click down if you have unsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 951-9727 phone number 0 0 users reported that they have UNsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 951-9727 phone numberHead Office+1 (800) 671-4180+1 (800) 671-4180Click up if you have successfully reached American Global Health Group / AloeCure by calling +1 (800) 671-4180 phone number 0 0 users reported that they have successfully reached American Global Health Group / AloeCure by calling +1 (800) 671-4180 phone number Click down if you have unsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 671-4180 phone number 0 0 users reported that they have UNsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 671-4180 phone numberCustomer Service+1 (800) 863-8132+1 (800) 863-8132Click up if you have successfully reached American Global Health Group / AloeCure by calling +1 (800) 863-8132 phone number 0 0 users reported that they have successfully reached American Global Health Group / AloeCure by calling +1 (800) 863-8132 phone number Click down if you have unsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 863-8132 phone number 0 0 users reported that they have UNsuccessfully reached American Global Health Group / AloeCure by calling +1 (800) 863-8132 phone numberSales
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American Global Health Group / AloeCure emailsadmin@aloecure.com100%Confidence score: 100%Supportcustomerservice@aloecure.com99%Confidence score: 99%supportsales@aloecure.com77%Confidence score: 77%sales
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American Global Health Group / AloeCure address11808 Northup Way, W105, Bellevue, Washington, 98005, United States
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American Global Health Group / AloeCure social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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