APEX International Marketing
Reviews and Complaints

They are now in Hollywood Florida. Scamming others.

They are under a new name now Splendid Marketing, They tried to scam me and my boyfriend 3/24/2017, after the presentation, we told them that we will go online and check out the company, .They become really pushy and intimidating. They wanted us to give them our social security number and sign an agreement. Finally we were able to escape and run out of there. How can we get together and stop these thieves from doing it to other people? Let's do the right thing.

My partner and I were scammed by Apex International in Dec 2015. Our story is very much like the others. This company and its employees have this down to a fine art of theft. We were approached by a lady overing us a night at fish fry if we attended a seminar. By the end of the afternoon we had signed a contract. We were kept busy for the 3 days, plied with alcohol and given a few gifts and a tour of Nassau.

While on this tour off hours by our sales rep Bruno, we were in his vehicle while he drank and drive and took us on a crazy drive through Nassau including a dark alley that scared the life out of us.

We were scammed out of $10, 000 and have had no resolution from Ocean Reef. Once we tried to cancel, Katera direct line was suddenly out of service and all the friendly staff became uneducated about their own promises made days before .

We are now also contacting ministry of tourism of the Bahamas and may I also suggest your embassy so that a travel advisory can be put out to protect travellers

I was scammed to. Write the BBB. The more complaints the better.

A similar situation happen to me and my mother. We were at the Riu Palace in the Bahamas relaxing on the beach. A lady approach us and said she is marketing for the ocean reef yacht club. She offered a free lunch and gifts if we attend the presentation. It was our last day and wasted 3 hours of our time. The sales person (Marjorie) want to see my driver license and a credit card. She said you just have to flash the cc. Then she wanted to see my mothers too. During the presentation, we asked multi questions about the down payments and monthly payments. She neglected my questions. Eventually, the manager (David) spoke with us. He presented to us a 30 year plan costing 15, 000 with a down payment of 3, 000. The plan included any resort in the world with 1 complimentary airline ticket and airlines tickets at a discounted for each additional family member. He said he would give us a free trip if we sign up. The plan sound suspicion; there were to many loop holes. We told them no thank you. They did serve us lunch and our free gifts were given to us.
My advice is to keep walking if someone approaches with traveling club info. (ocean reef resort and yacht club)

We are also paying for our ignorance of this company. What we would like to warn other travelers is not to attend any promotional events by Apex International following our bad experience. Before you waste your many, beware of the following:
1) Ask to tour the property they are marketing
2) You cannot cancel the vacation package you buy after 3 days only. This is the period you may still be travelling, therefore no chance to do so.
3) The Cancellation has to be via fax. The number they have on the contract did not work for us. Had to search for another fax number. By that time, it was late and was past three days. Our cancellation has since been refused.
4) You should be able to read the fine prints of the contract
5) The Annuity company( Lloydshare) has no relationship with Lloyds Bank of UK as one of the sales people made us to believe.
6) Apex staff were not willing to refund us the excess payment even after the annuity we finally settled for was for less.
7) When we disputed part of the charge as a way of getting a refund for the excess payment, there was no honest response to my credit card company by saying that they were not aware of any issues. They promised to follow up with us but never did so .
8) We made several email follow ups to resolve our issue and they have now stopped responding to them.
9) The vacation exchange they may enroll you with RCI is not what is marketed. We have tried to book a vacation with them and all have turned out to be more expensive than using other free websites

I am counting on the help of my credit card company to get back some of my money.

Do not allow yourself to be talked into attending any such seminars in exchange for free lunch, money or whatsoever when you visit the Bahamas and stayed at the Atlantis resort.Same ferry boat spot the lady approached me, my wife disagreed with us attending and only if I had listened.I was a victim and still fighting this issue but I know God will see me Victorious.Do not sign anything that you have second thoughts about.If it sounds too good to be true then it obvuoisuly is a SCAM.Ocean reef and all these sales personell have no right to take your money for no job done or just because your naively signed a document you have not even benefited from.They know most people will write to cancel this contract and so never mention it to you until you have signed and only give you three 3 days to cancel.I was made to sign that i agree to a refund less the closing cost and contract beneefits which sound very insane.These are all ploys to get your money no matter what.DO NOT ATTEND ANY SEMINAR AND DO NOT EVER ENTERTAIN ANY OUTSIDE SALES PERSON WHEN YOU VISIT THE BAHAMAS.KEEP WALKING.Always read the REVIEWS about such companies and persons when ever in doubt, this would have saved me if I had done that before i signed any paper work.These people will for sure pay for all these ongiing scam and duping they are upto very soon.You can never steal and dupe people out of their hard earned money and expect to succeed in life.Their sins will catch up with them VERY SOON.

Ok, here's the general view of all of these complaints.
Firstly, I find it hard to believe that sane, intelligent, freedom of choice
making grown adults, would ever buy something that they did not want to buy of
their own free desire, will and choice. Secondly, I find it hard to
believe, that people, especially North Americans, would agree to and sing in
agreement to anything involving large sums of money, credit, and a big
purchase, WITHOUT reading every detail (if not at the point of sale, but within
the days left to cancel such agreements. If you have buyer's remorse the
next day, which is perfectly normal and acceptable, that's fine.. But if the proceeding process is not to your
liking, or not being done in a timely manner, how can you blame the company for
this. When you guys sign your contract, it clearly states, that
EVERYTHING that was told to you by anyone of the sales persons, that would have
persuade or influenced your decision to purchase the membership, MUST appear in
WRITING in the contract Addendum. It clearly states that NO verbal
agreement will be honored, unless expressed in writing. What
most people do, is write down important promises or claims promised them
during the sales process... then they verify that
those things are printed on the contract Addendum, which the company HAS TO
HONOR. If they are unwilling to put something in writing, THEN DO NOT
SIGN ANY CONTRACT. If you are feeling uneasy or having second thoughts,
THEN DO NOT SIGN ANY CONTRACT. If you want to know how to cancel, and
want to know which day and date is your deadline, and how long after it will
take to get your refund, then make them put it in writing. If you want to
know the penalties for cancelling (in terms of losing any part of your monies
should you cancel), ask them to show you this in writing. If you are
uncomfortable with it, then for heaven sake, WHY would you sign the
contract? STOP blaming the company because of your
oversights and lack of thorough reading and understanding during the
process. The company is doing its job in generating
business. No one is forcing any one to do what they don't want to do.
It's your money, and allot of money. You
need to exercise better control and judgment, IF the purchase was such a
bad idea. Unfortunately, you may be lied to by unscrupulous persons in
any sales organization, but again, please, MAKE THEM PUT THEIR WORDS IN
WRITING.

I too have become a victim of Apex International Marketing and was duped of $ 12K approx by Katera Rolle and Norris Rolle. I went to Bahamas on a holiday trip last year ( August 2013 ) . While returning from another trip we were approached by a lady near the Atlantis resort and were told that we would be paid 50$ for listening to their presentation about vacation timeshare. We were approached by Katera Rolle and was told that for 499$ we could vacation anywhere in the world for a week, even on a cruise. This year when I went to book my cruise trip, I found out that it was complete lie . I have been calling them for more than a month now without any reply from them. Sometimes I am told that Katera is on vacation, sometimes when I am able to talk to Katera, she tells me that she will talk to her manager and get back to me, however she has not called me back yet . They are just cheaters and liars. I am planning to take up the matter with Ministry of Tourism, Govt of Bahamas so that they get punished and further travellers don't get cheated like us.

I have also fallen a victim and duped $10k by Ms. Ketera Rolle & Mr. Wilson. They had lied about Ocean Reef resort being a 4* resort, that it had a beach, during their oral presentation and continuously lied that the product was not a timeshare when I explicit ed stated that I was not interested in timeshares. That was a narrow escape for you Jaguar5746. I wish I had agreed to pay by instalments instead of the full $10k. Ms Ketera definitely knew how to seduce an unassuming tourist. They failed to respond to credit card company when I complained and demanded for a full refund for misrepresentation of facts hence a charge back was required/liability under section 75. I am now taking my credit card company to court as it requires me to supply evidence of oral misrepresentation of facts, despite supplying it with link to the shabby Ocean Reef website. This experience has left a really bitter taste for me and will never visit that country again. The Government of The Bahamas need to address this issue where tourists are being approached with such hard selling approach otherwise the country as a whole may bear the brunt of it when passionate holiday makers like myself will divert our spend to other countries where tourists are treated nicer.