Grand Miramar All Luxury Suites And Residences
Reviews and Complaints

Type in "Grand Miramar" and look at some of the other threads. You are far from alone.

Join others to prosecute and get restitution: http://www.hawkeyeassociates.ca/images/pdf/timeshares/GrandMiramar_Page.pdf

We too were scammed when we visited Grand Miramar for our 40th wedding anniversary in April 2016. They promised to sell our existing timeshare for a good price if we would purchase 2 weeks through their Legacy Centurion Program. It has been like a bad nightmare and we are out over 20 thousand.

We keep getting calls from people wanting to buy our Grand Miramar timeshare and we would need to pay 8 percent commission. We will not pay any more money on this scam! The last company was from Tennessee and called Jan. 2019.

The scam continues with Sonia Levi whose real name is Marina Levenchuk at Garza Blanca Residence Club in Puerto Vallarta, Mexico. She has many photos posted of her on Facebook as Marinna Levenchuk in Puerto Vallarta, Mexico saying she works at a place called Neptune Realtors. The truth is that she is a sales manager at Garza Blanca Preserve Resort and Spa timeshare. My husband and I were scammed by Grand Miramar and Marina Levenchuk/Sonia Levi for $50, 000 and we were just about to buy a Garza Blanca membership and in walks Marina Levenchuk the sales manager at Garza Blanca resort in Puerto Vallarta, who we knew as Sonia Levi at Grand Miramar, a close personal friend and colleague of Richard Bounds. She obviously didn't remember stealing our hard earned money. She is up to her old tricks with her lies promising rental income and more untruths. Garza Blanca is a beautiful resort and I hope that the management is unaware of the kind of scum they have running their sales operation. I ask that anyone who was scammed by Grand Miramar, Richard Bounds, Marina Levenchuk and all others to please call the Garza Blanca Residence Club and let them know what kind of people they have in their employment [protected]. It just makes me sick to know that these people continue to get away with it. Please let them know.

I wrote another part of this venue. I am here now. The sales people are all gone and those who purchased are not allowed to come through the Legacy Centurion plan. Gossip says that Richard is in Cancun selling what else the same nonsense The owner wants to make this into a upscale hotel as he has enhanced the spa and cut down on the shuttle service. Hope this helps

I wrote earlier. I am at Grand Miramar now. I am one of the original owners of the timeshares. I love it here but a lot has happened. About 6 weeeks the owner who is a Mexican from Mexico City told Richard Bounds to leave alone with his crew. No one is selling anything here now. They are trying to turn this resort into a high end rental resort. Our shuttle service was been greatly reduced. Most of the staff has changed.
The spa has been all updated but I still go downtown for my massages and hair cuts. I love it here because of the kitchens. And I love all the activities in town. I never eat here or drink. There are too many other places to try out. I enjoyed a group called the Bambinos who play the guitar and sing in there own restaurant. There is a theater called Act 2 which has three shows a night
I am sorry that so many got scammed here. I met several couples last year that planned on coming back but I heard that it will not be possible for them to do so under the Legancy Centurion or whatever the name is. I heard that Richard Bounds is in Cancun doing it all over again.

We bought a "trial - 5 year" Gilded Rose Royal Program at the Grand Miramar in February 2017 for $2500. We own no TS or vacation club and were really looking forward to being able to travel and stay at "nice" places for the next 5 years. I was in contact with the employees and did not try to use it or book it until the middle of the year - when they never responded to my attempts to book with them. I made and rec'd a telephone call from them and they explained away all my fears and a month later I called again and let them know I had read lots of bad reviews and may want to take advantage of the buy back we signed. They asked us to please give them at least one chance to see if we liked it. In November I rec'd an email from Christopher informing me they would honor the buy back if we were unhappy with the program (which we had not used yet). I emailed him back to say we wanted to activate the buy back agreement. No response, Facebook taken down, emails returned as no good, phone numbers no good and now the website is also down. Then I get a call from a Jean Peres from Consulting Properties www. consultingpropertiesllc.com - He has all my information - how much we spent, the contract information etc., and offers to get my money for me for a 6% fee (not much on only $2500 spent), however he seemed super pushy and rude and I told him I needed to think about it first and he informs me there is a time limit. I told him I had to think on it and he hung up . Thinking it was all part of the same scam? So annoying that even though we didn't lose as much as you guys, we still didn't really have it to lose and I'm pissed. If there is a class action and it could work, I would be interested in hearing about it.

Nicolas has contacted me also and wants another $1050 in fees to honor my Gilded rose / Livingston agreement. What a joke. Richard Bond is actually I believe Richard bell who scammed us in Playa

We to were scammed out of $50k in March 2017. We were in Playa and here are the players I know of. Gilded Rose Royal, Richard Bell, Mancini Management, Livingston investment services. Capital international Bonds, Legacy Centurion, AURIGA, David Krause and so many more. HBSC SA. refuses to help, My credit card companys cant help. I have so many emails and phone messages and call records and documents.

I just received 2 emails within 2 weeks from Gilded Rose claiming they are now buying my Vida and Fiesta Americana timeshares but cant get a response back when I try to call or reply to the email. Below is the email.

It is a pleasure for us to inform you that our company, Gilded Rose Royal, will be purchasing your membership from you instead of Livingston Property Service and we will start taking care of you as we need more inventory for our clients.

Thank you very much for your attention.

We are very honored to make business with you.

Nicolás de La Garza

Asistencia.

www.gildedroseroyal.com

My Fiesta Americana Timeshare has been paid for years but my Vida ( Grand Mayan ) we still owe $13k and cant make payments. This has total took us from a family who was able to take a trip once a year to almost bankrupt.

If anyone can help let me know.

What evr you do. Do not send any more money.

In July 2010 my wife and I were solicited to visit the Grand Miramar Resort in Puerto Vallarta. In exchange for their packaged membership the Grand Miramar promised to buy our existing timeshare, refunding the money within a certain period of time and utilize High End Rentals (Luxury Vallarta) to not only sell the existing property but rent out the purchased unit at Grand Miramar providing rental income for 4 weeks per year $1400/rental. None of the agreed upon terms have been fulfilled. I have appealed this as fraud through Bank of America for the card that was opened and hit a brick wall. I have been fighting since Sept 2010 to get help from Grand Miramar, High End Rentals, and Bank of America with out success. Please assist in anyway you can and tell everyone to stay away from Grand Miramar Resorts and High End Rentals.

It seems that hundreds of people have been scammed by Grand Miramar. In an offer to purchase a timeshare in Grand Miramar, agents of the company (in this case John Montalvo, Reme Coja and Alain Patino) promised that the company would sell my existing timeshares for an agreed upon price and that rental income for the unused weeks would be paid to me. The guarantee in writing was an addendum to the main contract referenced by the contract number.

When the promised money for the purchase of my existing timeshares did not appear 3 months later, I returned to the resort and learned that the above three no longer worked there and were guilty of fraud. The new employees then proceeded to attempt a second fraud by saying they could not honor the conditions of the old contract unless we paid five years of maintenance fees in advance! Since then, those employees are gone, but the new head of sales had a record of scamming tourists in a different resort.

You would think that a legal system would either enforce a contract, or where the contract is fraudulent and no services have been delivered, return the money. This did not happen in Mexico. The tourist protection agency Profeco has no power to enforce anything. I consulted two separate Mexican lawyers. One said that it was not clear that the addendum was part of the main contract because, although it mentioned the main contract by contract number, was not on company letterhead. The other suggested I would need two witnesses present to testify on my behalf. The only witnesses present were the scammers.

I am Canadian and have been in contact with a Canadian member of parliament about this issue. If there are a number Canadian tourists similarly scammed, the member is willing to take our case forward. If you are interested in joining this action please contact me at Lloyd@hawkeyeassociates.ca. Thank you.

I know how you feel, and it seems like this is a common problen in Mexico. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. I have been in touch with people there and they say they are working the process but it takes time. It has now been almost 5 months and I am losing faith they will ever pay me back. This is another forum with more complaints about this company:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. I want to complaint with PROFECO about this, and get my money back

We attended a presentation that was supposedly for Grand Miramar. It ended up to be for World Luxury Destinations which presented as a way to sell your existing timeshare, obtain more weeks in luxury destinations and to receive a goodly amount of money for those weeks which you did not use. Fortunately, we did not buy. I recommend you to read this article about Grand Miramar:

http://www.timesharescam.com/blog/109-grand-miramar-scam/

The sales tactics are the same for everyone at the Mayan Palace timeshare resorts. Hard sell, disrespectful when you say no, broken promises. DO NOT think for one moment that you have an upper hand...these are professional con artists highly trained to take your money. You have no chance of ever seeing your money again or receiving anything close to the value you were promised. Assume that everything posted by Grupo Mayan and its affiliates is a lie or a scam. Never do business with this company; never buy a mayan palace timeshare scam. This is a good article about Mayan Palace:

http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/

HUNTER Liars, la división Legal de Travel Time puede gestionar para Ustedes un Acuerdo de Terminación Anticipada de Contrato de Membresía en un plazo máximo de 45 días hábiles.

Los honorarios son bastante razonables, solo $1, 299.00 USD. Sin importar la situación en que se encuentre su cuenta (pagos vencidos de mensualidades, mantenimientos y/o cuotas extraordinarias).

Adicionalmente ofrecemos una Garantía de Resultados por escrito, de tal suerte que si no obtenemos para Usted el Acuerdo de Terminación de Contrato: NO COBRAMOS.

Siempre funciona, cuando se sabe lo que se hace.

+ info: [protected] * LADA sin costo: [protected] * www.hlmexico.com.mx * www.traveltimemx.blogspot.mx

Thanks for the info. We are in a similar deal with Jerry Drexler, at the penisula for 8 weeks on a foreclosure from bank of america, their 60 days are up on july 2 and no certified cheque from United Assets as Jerry promised for the sale of our Mayan Palace, the $3000.00 on my wifes visa has not been removed Jerry said he was checking with accounting at would call back that was late may and no call back. Now World Luxury Destinations say they want the remaining $21, 900.00 USD paid. I guess the 3k was a learning loss and we will not be sending anymore money. If they want to sue me for their scam Jerry will have to come out from behind his cellphone answering machine which he won't return calls.
thks for me saving me losing more money!

This is a follow -up regarding the scam orchestrated by World Luxury Destinations against Thomas and Veronica Hart, posted above on 1/3/12.

The Hart's were fortunate. They were able to successfully appeal the American Express credit card charge and have paid no additional money.

Based on documentation signed by John Monte requiring all money to be refunded if the agreement to sell other time shares was not executed, as well as documentation of numerous complaints against World Luxury Destinations, American Express ruled that the Hart's complaint was valid and reversed the credit card charge submitted by John Monte.

"Gerry Drexler" was our salesman. Our deal is exactly like yours. We purchased a "foreclosure" with the caveat that Contintental Resourses would "liquidate" our other timeshare by a certain date. John Monte signed both contracts as representative for WLD and as President of Continental Resources. They also produced 'buyers" for our Grand Luxxe from a third party (just after the agreement expired) for for well over the original offer and expected us to bite. At the same time we tried to get into the website and were locked out because the entire deal was not complete. When we were instructed to wire money to a Mexican account we did more checking and found out that the closing company had a false Chicago address as did the "selling agents" and that both the closing company and selling agent were hosted by the same agent and had both websites had gone operational the week we were in Mexico.
We contacted our credit card company (BofA) within the first 5 days of the deal telling them that we had only agreed to a temporary hold on the credit and had agreed to interim financing NOT FOR THEM TO ACTUALLY CHARGE THE ACCOUNT. That was our first red flag. We were told by BofA that we had some time to refute the charge it they didn't fulfil their end of the deal. When we received our Welcome letter from WLD it stated that our check in was Saturday to Saturday which was not what our legal contract stated. Then when we contacted the company about our VIP membership, asking what that entailed, we got no response. Then when we were locked out of the website we were told that we could not get into the website until the entire deal was closed. (Meaning that we were supposed to wire $21, 600 to a Mexican account and wait for them to wire us the proceeds of the sale...ha ha) At the same time we discovered that an FBI agent, Peter Jackson, had been following up people's complaints. We contacted him and he had us listen to voices on a recording and identify the voice. We identified James Brook's voice and Rose ?. He told us they had identified themselves as someone else. We decided to pursue the cancellation of the charge with BofA saying they did not comply with the agreement as stated. (i.e The full charge instead of the temporary, the non-liquidation, having to wire closing money to a Mexican account, the fact that Grand Luxxe never heard of Continental Resources nor had they had any contact with them as James Brooks stated they did.) When I called the Grand Luxxe and spoke to their Membership Director, he did not have nice things to say about Biyaldi Estragies (i.e, World Luxury Destinations). He told me they scammed many Grand Mayan and Grand Luxxe owners who lost money by wiring "closing costs" to an anonymus Mexican account.)
We instructed BofA to credit our account since the entire thing is a scam and they did within a few weeks. Then WLD refuted the credit saying first that the cancellation period was only 5 days and we exceeded the 5 days. We informed them that BofA gave us at 2 billing cycles to dispute the charge. Then they said that Continental Resources was a third party and had nothing to do with our deal. (How would that be possible if John Monte is principle in both and signed both contracts?) Our answer to them was that IF Continental Resourses was indeed thrid party and had nothing to do with the WLD contract, why were we locked out of the website? We also informed them that if indeed we were VIP members why were we not treated as VIP?

The names of the selling company is World Property Connections (no office, no physical address) and the closing company was Advantage Trust Internations which also has not physical office and gives a false address on their new website (Dec 2011)

We caught WLD in their own scam by not playing the "third party" but that they had not fulfilled the WLD contract from the get-go. If we were indeed VIP they sure didn't live up to it from day 1. How could we expect them to live up to it down the road?

we had similar experience as most people on this site. working now with chase and american express but appears to be little hope. anyone having any success? what do you hear about a class action suit? any response would be greatly appreciated so we are not out there alone.

received this in an email last week from someone who had just missed being taken because her credit limit was too low:
I had gone on what was a presentation with this group. I got as far as the pretty restaurant Mango with my son. My experience was horrible. I had two credit cards with Doctor on them but I took only low line of credit cards with me. I did not qualify they say. When I was shocked and said What they were not very nice about it. I too own more than several timeshares. My 16 year old clean cut son came to my defense saying they should be ashamed of questioning his mothers qualifications. He got threatened by a MEXICAN man that looked like he just got out of prison. This man said he would like to kick the the S--- out of him, and then he progressed to ask my son how old he was to which my son replied 16. This criminal then said to my son holding up two big fists "I would kill you if you were 18."
We were scared but I did not show it.
When I got back to the hotel I told Fabiola about this. She then shared your email with me.
Wow! I guess I was lucky. They obviously checked out my credit cards to find out they could not do what they did to your card.
The sad thing is no one listens in Mexico. I do not know if your email got to the right hands. As no one really seemed to know much about the scam you got yourselves into.
I believe the best is tug2.net Twitter, Facebook, and any other site your can expose this.
I once 9 years ago got scammed. I too went beyond my dates. It took 1 1/2 years to get my money back. It was not the big amount you got scammed. You need to write your credit card company just the same. I did and it came back to help me later. I do not know who to thank as the money came back to my credit card.
A number of years ago I did do a presentation at Miramar and I smelled a rat.
How do you feel about Raintree? I have been a member since 1992. So it has been know by many different names.
Global Resort Transfer Inc. is the company that are currently doing the transfers. Have you heard of them and what the story is about them?
Again I hope somehow this scam is put to an end. I also hope somehow you get your money back.
NOTE THE TIMESHARE SALES COMPANY BEING USED ID GLOBAL RESORT TRANSFER

received an email from Alberto Lares of World Luxury Destinations today with a link to a newsletter. Since I consider our contract cancelled i have not contacted them but it was interesting to see that there were about fifty email addresses primarily in the US and Canada but some in Mexico as well in the cc space. I'm thinking of contacting some of them to see if they have been scammed or possibly are supporting the scam.

After reviewing our complaint that we were scammed by a fruadulant operation since November 7, 2011, last night Mastercard/Citicard denied our claim with the excuse that the card receipt was signed. It absolutely does not matter to them that there was a $35, 000 transaction for something that does not exist. They can't explain why their fraud alert didn't pick up on it. They don't care that we reported the fraud within two business days. Supposedly a letter is "in the mail" with a copy of the "merchants response".

John Monte, Jerry Forney and James Brooks were key participants in an identical scam only with the Grand Venetian as the key property. We are contesting the $35, 000 credit card charge with Citicard and it has taken them since November 7the to determine whether or not this represents fraud or not. We were assured our card would not be charged and it was merely a guarantee for the contract which would be paid for our of the proceeds from our three timeshare sales. John Monte is also know as Johnny Montalbo and apparently has also operated in Matzalan and Cancun. Apparently the Profeco is well aware of this operation as is the Tourist Board but they have done nothing. Citicard's early warning fraud detection did nothing when this charge came through yet they have locked thee same card for transactions of $200 in Mexico. Exactly what do they consider fraud? We notified them two business days after the transaction on November 3rd that this fraud took place and they still are investigating and it is nearly March. Of course they intend to charge us interest for three monthes if they rule against us so why should they hurry?

These guys are crooks. Do not pay them! you will never have your timeshare sold and the membership is a membership in nothing! You're lucky that they don't have any of your money. Another tactic they will use is telling you that you need to pay closing costs. Don't believe it. Jerry Forney, Johnny Montalbo, John Brooks, John Monte are all thieves. World Luxury Destinations only exists on a webpage.

We went to their presentation Sept.19, 2011 and they basically promised us the same thing however, we didn't give them any money. When we got home they insisted we sent them the full payment of the membership. We told them they should use the proceeds from the purchase they made of our timeshare because it was an equal trade. We are at a stalemate and I won't give in unless they fund the proceeds of my timeshare to an escrow company first. They expect me to trust them. They said, " they can't give us the membership because we may not pay them after they pay us". If we pay them, they may never buy our timeshare. If they give us the membership weeks and we don't pay them (as they fear), they can cancel the membership. We have a much greater risk of losing then them. We risk not receiving payment of our timeshare. Their risk is minimal. They can cancel mambership, plus they would have our timeshare that they claimed they wanted so badly in the first place. They were the ones who insisted on making the deal. I think this company is dishonest. I don't understand why they won't use an escrow company to close this deal. They insist on my payment first. It Will Never Happen!

The scam continues with Sonia Levi whose real name is Marina Levenchuk at Garza Blanca Residence Club in Puerto Vallarta, Mexico. She has many photos posted of her on Facebook as Marinna Levenchuk in Puerto Vallarta, Mexico saying she works at a place called Neptune Realtors. The truth is that she is a sales manager at Garza Blanca Preserve Resort and Spa timeshare. My husband and I were scammed by Grand Miramar and Marina Levenchuk/Sonia Levi for $50, 000 and we were just about to buy a Garza Blanca membership and in walks Marina Levenchuk the sales manager at Garza Blanca resort in Puerto Vallarta, who we knew as Sonia Levi at Grand Miramar, a close personal friend and colleague of Richard Bounds. She obviously didn't remember stealing our hard earned money. She is up to her old tricks with her lies promising rental income and more untruths. Garza Blanca is a beautiful resort and I hope that the management is unaware of the kind of scum they have running their sales operation. I ask that anyone who was scammed by Grand Miramar, Richard Bounds, Marina Levenchuk and all others to please call the Garza Blanca Residence Club and let them know what kind of people they have in their employment [protected]. It just makes me sick to know that these people continue to get away with it. Please let them know, I already called.

Where is everyone

Scammed48, I don't suppose your heard wrong and his name was Carlos Ramirez?

I have been contacted by a scammer claiming to be a lawyer working with the Mexican Government. If I pay him a $1500US retainer fee he will get me 85-90% of the money back from Grand Miramar. His name is Carlos Romo. The Ontario Securities Commission says this is a scam. Beware. I want to start communicating by email
Mine is muff1958diver@gmail.com. This is my last communication on this site.

Yes, azjmangione, let us know about the results please.

azjmangione, How did your trip to Guadalajara fare?

I gather that shenanigans have been going on since 2010? Why hasn't PROFECO gotten involved? I thought that was their ONE job: protect tourists from shady timeshare sales people.

Yes, I would also like to know if anyone has actually received their buyback money back. Calidris did say they paid all taxes but so far have not received their money back.

Has anyone actually paid the Acquisition tax and received their buyback?

I have an idea however it would be great to have a picture of Richard. Does anyone have one? If you anyone is going to Guadlajaria we need a picture and your Phone GPS to accurately math their headquarters. I have the address they sent me but I am not positive this is the correct address. I will be glad to discuss this but not on this forum. I will be back in touch soon.

Legacy Centurion no longer exist and I am not able to contact anyone about this huge purchase that was made for the timeshare. I'm trying to find someone to talk to about that.

Legacy Centurion no longer exist and I am not able to contact anyone about this huge purchase that was made for the timeshare. I'm trying to find someone to talk to about that.

I just came up with an idea. We should contact profeco, I'm pretty sure they can help us, in addition we should keep uploading comments in this site often. We have to prevent other people of buying from this guys .

Please visit my site! http://miramarscam.blogspot.com/