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Hello friends,
If you came across this kind of fraud company I request this is quite big blog, but please spent some time to read and don't invest even don't visit such kind of fishing companies who will take your money which you earned with all your hard work.
Here I am talking about a tour and travels fake company named as "arabian time travel" website is referring tohttp://www.arabianttt.com/
It's totally fraud company. Guys, please don't fill any voucher in any mall, cinemas, big bazar, hypercity, shopping fest, or whatever it may be. The voucher sales person allure u with the facility of voucher, but their main aim is to make u join company like arabian time travel.
# once u fill the voucher, u will get a call from them, they told u that they have some free gifts for u, but for that u have to attend 45-90 minute session.
# in that session they will give u one survey form to judge ur capability of paying money. They will show u brochure containing list of 5 star hotels like grand hyatt, jumeirah beach hotel etc saying that they had a tie up with them. But the reality is they don't have tie up, even they won't share the brochure when u ask them in future.
When u attend the session they will offer u a travel package for 5, 10, 30 years (according to ur capability) with lots of facilities like 5 star hotels booking, health insurance card, gold gym life time registration facility, d-mart voucher every months, good unisex saloon vouchers which inclused spa's and massage packages. They will start from huge amount, and if u r not capable to pay that amount, they will allure u with lots of benefits, and convince u somehow by decreasing the amount and additional facilities.
# they won't allow u to use ur mobile phones to see the reviews and to discuss with ur near and dear ones. Because if they allow, no one will buy their packages.
# during the session, they make environment full of pressure, they won't leave u alone for discussion even for a moment, even they capture ur mind in such a way that they provide every solution of ur doubt by making fake promises. They play loud music in the background, so that u can't hear deal going on, in the next table. Even if u agree, suppose for 5year package at the amount of 1 lakh, it is quite possible that they are offering the same package to other people on the other table at the amount of 70000. From this u can judge that how fraud the company is.
# when u finalizing the deal, u have to sign on an agreement.in that agreement they don't mention the verbal commitment, even one line is there like, the sale's person verbal things are not considered. (I don't remember the exact line).
# they are in such a hurry to take payment that, they wanted to swipe the card before u have signed the agreement. Even they won't let u read the documents properly. It is written in the agreement that "the package offered are non-cancellable and nonrefundable". But the sales person will convince u that, if u don't want u can cancel it any time, they will give u mental pressure by saying such things: today is last day, offer is only for u, if u missed it, u will not get such offers.
# after the payment, the role of sales person is over, it may be possible that the contact card given by the sales person having wrong details. After the payment, all the verbal commitments become'"as per availability commitments".
So now here is the details how I struggled with these fraud people
Arabian time travel (http://www.arabianttt.com/) is new fish in market so there are no blogs or information mentioned about them.
Please do read this just save yourself from fishing and save your money which you earn with lot of hard work.
They made us purchase for aed 10, 000 life time validity 35 days holiday package.
With body and soul health club card free use.
(you wont get this)
I swiped the emirates nbd credit card and converted the amount for 12 months installment because they promised to pay back the interest amount which was actually 1068 aed
After all the documentation we decided to use one weekend in dubai in a 5 star hotel.
I sent emails, phone calls nothing was answered properly. Finally after 24 days I received email saying I cannot go where I want but what they give.
Their customer care manager a lady, is the rudest person I have ever met.
Dear friends it's a lot to say after that I faced to get my money back. Usually they convince everybody.
I am spending this time of mine to draft this just to create awareness among you.
Please don't fall in this trap. You will loose your money, your peaceful life …
Pls reply here if any one of u are in trouble with arabian time travel dubai.
I can share my experience in detail and how I retrieved my money.
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I am sorry to hear about your experience. I was aware of such scams and when we received the winner call from Arabian Time Travel based on a lucky draw held at a concert venue, I clearly advised my wife not to go after it. However she said few of her friends got their gifts without making any commitments and so I decided to accompany her to a Hotel in Deira since it was a weekend.
The exact scenario you have mentioned above was replayed and since I was non-committal from the beginning they kept on reducing the offer price. Since I have a background in contracts, it was easy to spot the discrepancies from what was being verbally said and printed on the Contract. Written Contracts have precedence over verbal assurances in most jurisdictions and these people are trying to take undue advantage of common people.
Three different people tried to convince us how lucrative their offer is - they will begin with a survey of your travel aspirations and dig further from there. They will even try to ask personal questions like who is the decision maker in the family.
While trying to convince me with a contract typed in plain A4 sheets, there was loud party music in the back ground which was absolutely unprofessional in an environment where one would sign a Contract. The intention is to distract your attention. They would from time to time announce that another family has signed up for their wonderful offer and loud applause would follow. They showed me at least 4 different papers showing credit card slips and details of contracts made that day.
I clearly informed them that I have heard about such scams and as such cannot commit anything in a hotel lobby and would do so only if it was a brick and mortar office. To that they played the card of emotionally getting upset for insulting their company and I did not buy it.
When I mentioned that how one can trust contract made in plain A4 papers, they said it is their copy and showed me the original Contract in glossy paper. They could not answer how they were able to show me the customers original Contract which makes it clear that they are con-men.
My advise - do not go for such events!
Anyone going to such events for fun or for the gift ask the following right on their face and get their responses;
1. Why do they do this at a hotel and not at their registered offices?
2. Take time and read the written contract clauses and point out discrepancies.
3. Ask them which 5 star hotel in UAE can recommend them as a reliable agent?
4. Ask if any of them would sign a similar Contract in similar circumstances
5. Finally show them who is the loser and demand to give you the assured gifts as a token of them wasting your precious time.
Good luck
well said, will be useful for many who search, thank you so much !
i am a new victim.Some of the above was replayed but I was met at the airport...baggage collection area...my children were their targets by them offering free tourism and lying it was the UAE anniversary.Please UAE government, do something!These thieves target tourists.They took us to their office very far I think around Sharjah top of citi bank to make us think we were in a bank!Lied to us we are going to Burj Khalifa.They gave us an iPad as a contact gift.Lied to us I was buying a 2 bedroom flat not knowing they were mere shares!it happened in August 2017.i have written everybody in Dubai and Lagos, Nigeria...no reply.i want my Aed 64, 000 back.The airport thief is Mohammed and the Falcon thieves are Samir and Hatem.
How did you manage to get back the money?
What can we do to get our money back?
Hi Aryarajeev
I too have fallen for this scam. They have convinced me to take a package of 7000 aed, 35 days of holiday scheme on 19th of March. That was my hard earned money and now I feel terribly broken. Could you please help me get it back.
(You could mail me too a copy that you post here if at all I miss this page, dheerajcalicut@gmail.com)
I would be so so thankful if you would reply .thanks
We were lucky enough not to pay any money and leave the venue, but I want to share an information that we were told that on paying 14, 000 Aed for 70 day package we could get 10 years free family membership at Body and Soul of Thumbay group .
On cross checking this with the sales staff at Body and Soul we were informed that Arabian times travel has only 1 year membership with them which expires on 31st dec 2018.
Hello
I got victim today and paid them as well but then i saw reviews about them
Please let me know how to get my money back.
[protected]
sohailrehman832@gmail.com
Hi aryarajeev ! I have been duped for the same reason you mentioned in your complaint. Although they did give me bookings for a hotel in india that i asked for and now when i have to go to italy, i can't seem to get hold of these people ...their office is closed since one week. I have been to their office twice before and it always looked empty and only two employees working in the office. So i had my doubts but then the doubts became the truth when they have just vanished. I lodged an official complaint today in the consumer protection authority of Dubai. other than that if you could help in any way, i would be really greatful to you ! Thanks !
Me too just got to know they are frauds. Went to their office today and its locked. If you or any one has any info on them please share it with me. My mobile nbr is [protected]
Hi
how did you retrieve your money?
Hi,
how did you retrieve your money?
Hi I am a victim to this scam and have paid AED 7, 000. None of their offices can be contacted now and seems they have left the country. Is there any option to claim the money back.
Please let me know - sunny10887@gmail.com
I am a victim. Please help me to retrieve the money please..
@aryarajeev I am crying for many days for my money to be back. Please help me how should i proceed?
Dear
I'm also victim I paid them 7000Aed and now contact no r working...can u plzz help me how v can track them and how v can get our money back its our harder money plzzz help us ...plz provide your no. If u can ..my no . Is [protected]
Same has happened with me 3 month back. Pls let me know how I can retrieve my amount back. Thanks
I am also the victim of this scam, Pls let me know how I can retrieve my amount back. Thanks
if u want to go together i am also ready to go please contact me [protected] i ha e 2 more person in my touch they also ready to go any branch in dubai
if u want to go together i am also ready to go please contact me [protected] i ha e 2 more person in my touch they also ready to go any branch in dubai...if we go individually no response will come out so I am plan ing to go together n we call to police also.
plz somebody help me also..i am also a victim..how can we all unite as a group
Hi, This is Manikandan. I am also the victim of this scam among them. I have been approached DED office. But there is number of complaints against arabian tours. They told to me proceed the legal case. If you any have an idea please I also joined with you. I am share my contact no: [protected]
hi, i am also facing the same issue. let me know i will also join you guys
- Arun
[protected]
I’m also a victim, please contact us in [protected]
To us they have promised to return the amount in 4 installments, we are still waiting for it. If anyone revived the money back please let us know. Also we also would like to join with you guys to proceed legally. Gdmary00@gmail.com
Hi
I have already posted what I ve faced and how much spend its a complete pressure on my mind kindly suggest how can retrieve the cash
Pls advise
Mob [protected]
I am also the victim of this scam, Pls let me know how I can retrieve my amount back.
Just now i came to know about this.
MY mobile no .[protected]. Thanks
I am also victim of Arabian Time Travel and Tourism. Pl advise how to make complaint as well as recover money. I can be reached at +[protected]. Shall appreciate any helping hand. Thanks. Rajesh
Contact me I will share u details via email luck.fms@gmail.com he is in Hyderabad india
Dear friend,
I am also one of the victim in this scam. They did the same trick whatever you mentioned in your comments and made us to Invest for the same deal. I tried to book one holiday vacation but there was no proper response from anyone and the planned dates were gone. I requested to refund my money but they tried to convince me by saying complementary stay anywhere in UAE but I refused to agree. Now they said that they ll do repay in part payments. Please share me the way you proceed and help me to get my money back.
O my God after reading all this I am speechless they did same with me I am sending emails phone calls no one is answering after 4 weeks to 6 weeks they said we will return you back your money in 2 installments but now no one is replying please help me out as well anyone
to whom u contact ease tell me
Hi,
I am a new victim. Kindly help me out in getting the money back
Hi
I am also a victim of this company. Kindly help me out in getting the money back.
Suneeth
Suneeth did you receive anybfeed back from company
Please check your mail.
My name is roshni im also having same experience. I am calling for long tome no one is picking up the call. How can i get money back. Pls do reply rshstphn66@gmail.com
They are real time CHEATERS, I really don't understand how they are making out a venue to cheat in this part of country.
We have been called for the same & when I asked for written document instead of verbal promises, sales guy said he will provide a copy of his hand written document. I insisted T&C on official Letterhead with LLC stamp & also approval from Economic Development department, they brought some manager who showed some papers of scape goats who were already in line. Really sorry about them.
Whoever have already paid, try your best to get your money back. These travel agency can signoff their board at any time. Try to form a group & engage some legal advisor if possible. If you are approaching individual they will try to bargain / threaten you.
Never get in to these free bees.
Good luck
NO one is picking my calls... ajeesh is concern person ehomnwe deal with he is not picking my cals
Roshini,
They will never attend your calls, its part of their job. You might be surprised whether hez an employee of the Travel agency. These marketing statistics could be hired.
Try to reach their branch office & try your luck if you get any response. They will try their best to route you to Customer care which is good for nothing.
Below content from Mr. Praveen might be helpful, pls check:
Please note that I have registered an official complaint in the Economic Department and they have ensured appropriate action will be taken against Arabian Times. They have fixed a meeting for myself and Ria of Arabian Times tomorrow at 9 am in DED office to settle this. Upon mentioning that there are many more victims in this subject the DED official has advised that if anyone else wants to join the meeting can come along with me and meet them. IF anyone would want to join me kindly contact me [protected] or roshrockon@gmail.com and we can meet at DED office near clock tower Deira before 9 am.
Please get in touch with me today.
Collectively we could request for assistance from the officials who are extremely supportive and willing to help and sort it.
Thanks,
Praveen
Hello how was ur meeting with the officials and riya ? Ws it ws helpful ? Did u get ur money back ?
hello sir did u get ur money back i am also trying to take my money back.please help how to?
Few more affected people you can find : https://www.yello.ae/review/8247/reply:yes/success:yes/r:8247
More References:
https://www.tripadvisor.co.za/ShowTopic-g295424-i872-k11057060-o20-Complaints-Dubai_Emirate_of_Dubai.html
Complaints could be registered on:
Commercial Compliance and Consumer Protection at Dubai's Department of Economic Development (DED)
Consumers should report any incidents they face by calling [protected]
Good luck all
I am also facing the same experience.Kindly anybody please advise how to retrieve my money back.
Dear Rajiv,
please guide me too i have the victim too. how can i contact you.
Hi tomorrow I'm going their office to ask for refund r u coming with me? U can contact me on kbamilkumar2003@gmail.com
Kbanilkumar2003@gmail.com
Hi sadhik I'm one of the new victim just today evening I signed and now my sleep is gone. Could you please give me your contact number please
Did you recieve your money?
Hi, I need to check is this the same company who has also office in AbuDhabi http://arabiantime.in.
Any one experience this in AbuDhabi malls?
Did you get refunds?
Hi shah,
I experienced the same in COOP, Abu dhabi mall.. i have paid 7500 AED. they gave me gold voucher for 1000 AED. IS it possible to get refund?
Yes this is the same company they changed the name in ABU Dhabi.
Hello,
I have experienced it today (20th) myself along with family. Yesterday in COOP, Abu Dhabi mall I was given the coupon. I just paid 300AED luckily. I am really shocked. I went mainly because of the reputation of the hotel and the mall.
Hi, i went for this even yesterday. But luckily all we did is listen to them and got our free gifts and came back. The salesman was merely 21 years old and talking to us about himself and his family.
After reading all this. Thank God to my Dad, that he said we cant decide now and took our gifts and left. This was in Pearl Apartment hotels in Al Rigga.
I also paid AED 8000 two days back. Please help me how to get money back. Please reply me on my email bisoyi@gmail.com
I am also a victim. Anyone got refund from their Abu Dhabi branch? Please the information on bisoyi@gmail
Yes
Hi
I signed my self today .any one can help to get back my money .i lost 25000 AED.please help me how can I get money.my number is [protected]
Contact police and ministry of economic dept.
I went also but I didn't signed anything because i felt something fishy.
The person who is picking this phone is not aware of the matter.
Hi,
I got the voucher in abudhabi cooperative and attended the presentation but did not sign up for anything. How long can they continue to do like this.Unless we as individuals restrain ourselves from trying to get something from nothing(free offers) I think we will continue to lose out to such companies. I have been to two or three hard sell initiatives like this and especially when you are with your spouse they raise the internal pressure within the family that you succumb and sign up.
Hi
I have also experienced this, and have also signed the agreement. The presentation was at Grand Millenium Al Wahda. How can i get my money back and get rid of the contract?
Hi Roshni,
I also attended the same presentation at the Grand Millenium Al Wahda. Is it the same company? Is there any way to get the money back. How can i contact you?
I also taken the package.. please let me know how can we get back money my name is Shijo Paul my contact no. [protected]
I also taken the package recently... please let me know how can we get back money my name is Shijo Paul my contact no. [protected] or mail shijo08@gmail.com
I am also there . How can I get my money back 🥲
I also take the package .. can you please write your number in letters
Hello we also paid 4000 dhs today. Plz tell us how to get money back.. Plz help
Has anyone been to there office in karama?
Their new office address is
Arabian Time Travel Tourism LLC
Office no. 607, 6th Floor
Al Habib Bank Building,
Next to ADCB bank, Opposite to Apasara Supermarket.
Bank Street, Burdubai, Dubai UAE.
I went there on last week to talk about refund of my money. But the office was not opened even on 10.30 am. As per their web site, the office time was supposed to be 9.00 am to 6.00p m. Not responding to any calls or replying to their e mail id -customerservice@arabianttt.com
Their office time is 12pm to 7pm(sun to Thur). You ll not get any reply from them for mails instead you go in person during weekdays in specified time..
I was fooled also but I was able to get back my money today... the staff who told lies to me helped in getting back the money. you all should go back to the venue where they had conducted the event of fooling us or go to their office, either Al Khazan center Karama or Al Khoory hotel, Al Barsha. The customer care head or the signing authority (MD) is available in the customer care office.
Is it the full amount ? Or Interest only ? (for installment payments through credit card)
@Suneeth K - Full Amount (16K) not the interest.
Can u share your mobile no?
[protected]
I am a victim too and they are taking me for a ride. I got a cheque from them but now they are asking not to deposit and instead they will pay in part payments starting today which they still didnot do. please help
Hi Suneeth can u plz share ur whatsapp number...need to ask something regarding this
@Suneeth K is this ur whatsapp number?
[protected]
Sir pls help me our amount is 15k..we don't know what to do .
Sir pls help me we paid 15k and now don't know what to do .we haven't used any of their services yet but jus want our money back pls guide us
I didn't get the money till date. still making mail war with their customer service for the past several months.
How did you get your money back sir?
Dear Kumar How many days did it take for you to get you money back and may I know the name of MD of customer care office.
Mr Krantik @ [protected] is helpful in the customer care office. Another Manager (So Called, i never find a single quality in her ) Riya, is a Old Lazy Fox always sleeping at 12oclk also if we calls. very arrogant and Good for Nothing, very Rude behavior with us, when we called.
hi Kumar,
have you received your money? if yes, how?
Naveed [protected]
@Jithesh.K.P- [protected],
Kindly help me how can we get the money back.,
Now the office also closed more than two weeks now
Hi Kumar, this is Nigil George. Please help me...I am also a victim of this scam. But finally after fighting with them back in Aug 2018, they had promised me that my money of 8K will be refunded to me in 4 installments starting 12th Nov upto the last installment on 24th Dec. All these communications are available with me in writings (emails)including my frustration, their apologies, etc... Now, email is getting bounced back & no calls are connected either. Please help me what to do next. My mobile number is [protected] (whats app in same no.).
I am a victim of 13000 aed. One of there co worker told me that he left the job long back they all people moved to abu dhabi now and started new companies by name of Tajbe, make my tours llc, royal gulf and whos know how many more fraud companies they have started in uae. I am frustrated from this people but cannot do anything as i lost my job. I will not forgive this people. Allah will punish them. They all people used to work in priority services commercial brokerage llc then after shutting down they are opening different companies and making people fool. I have some details we will fight with them and will get our hard earn money back.
Did you collect any mobile number from the Arabian ttt team
I didnt have any numbers. Previously they had an office near burjiman. since it is also closed, not able to contact them
Hi Suneeth, I too have purchased membership from Arabian Time in April 2018 but as I didn't have job didn't try to contact the company to utilize any holidays. but today when I came across this site was totally surprised and sent out an email to their address which was undelivered... did you have any help from anyone on this yet?
Hello all.
Wish I could have read above before signing. Could any one advise :
a. Link to register official complaint?
b. With the involvement of DED, do we get our entire money paid?
c. Any latest news on this?
d. Need help.
www.consumerrights.ae
https://www.tripadvisor.com/ShowTopic-g295424-i872-k11057060-o20-Complaints-Dubai_Emirate_of_Dubai.html
25. Re: Complaints
Apr 12, 2018, 8:58 AM
Dear Modial,
Thank you for your advice and concern.
I have deleted my posts containing my contact information and if anyone would like to get in touch please drop a private message.
Further, I would like to inform that with the help of DED officials I have managed to get my refund(90%) today. The balance amount will be collected by Sunday.
And hence would advise the rest of the concerned to register your complaint in www.consumerrights.ae and accordingly get the authorities support to get the refunds and also to raise an awareness in the authorities about such companies.
Hi, i am not able to register my complaint on this website . Whenever i try open this site it says unauthorized.
https://www.visitdubai.com/en/suggestions-and-complaints
Try this... all tours and travels complaints they will reply with what to do.
Hi,
We are the brand new victims for this. Just yesterday night. It is only after reaching back home and after reading all your experiences that we realised it is a scam. We have sent a mail to consumerrights.ae. And when we called ArabianTravel saying that we have to cancel the contract they have asked to go to their office (Grand Millenium Abudhabi) today at 2 pm for discussion.
Could you pls inform how did you manage to get your money back?
Hi
Please help us to get money back. We paid AED 8000/- in April. They don't answer phone or reply mails.
Thank you
Rathne
Hi
I just spoke to the Dubai Tourism authority to register a complaint against Arabian Time Travel. They said many complaints have been registered and the case has been closed with them. If we want a refund we will now have to register a case with the court.
Hi, did you get your money back ? Please reply
Hi dear
Can you please advices to get money back
Am also struggling to get them in touch
Please give a call on [protected]
Kindly help me how can we get the money back. We paid AED 8000/- in September. They don't answer phone or reply mails.
Thank you
Kindly share ur whatsup number. I am too the victim of Arabian Time Holidays
https://lovindubai.com/news/messages-lulu-hypermarket/amp
ONE MORE SCAM
Hi, the Arabian Travel Time company opened new company recently in dubai. they are running without fear of UAE government. i am taking all the information. the name of company still not clear. but in few days, i will write full information. they doing business in sharjah. hiding from dubai. must save the public from this scam. all fraud. they have children, they do this kind of frud and giving food to them. [censored]. my credit card bill going up. 1 hotel also not given. i paid AED 23000. i am paying somuch interest. these [censored] giving our food to their children and their prostitute wifes. i am crying every day. i will give all information.
Hi, did you get any update regarding the new company?
Excuse me are you all from the past? Everyone On this page acts like it's a brand new surprise scam. it's been around for at least 20 years. Nothing, I repeat nothing is free and this kind of time share vacation bullship is As common as that Nigerian PrinceWho wants to marry you and Send you all his Money . How much is your time worth? I Wouldn't sit in some for 5 hour presentation for a weekend vacation my time is worth more than that I can just go take a vacation I would suggest you all do the same
How come they have not been arrested for 20 years?
Anyone in Abu dhabi, Who signed contract in abu dhabi mall.
Please contact to this NO [protected].
One of my relative did in Auh Mall. They told me company said several things in presentation but not clear in agreement.They promise for vouchers but have not given.
I called their office but the lady keep saying we will let you know.Did you went to their office ?or get any refund? Do you know any sales guy names?
Guys i am asking them to refund my money but they are saying its unrefundable. I told them on fave i knw its scam and i want my miney back orelse il drag u to police so now they r behind me saying how can u say its fraud, u book ur holiday, see our service first. They are telling me to book a day anywer in UAE now for which i said ‘no. I askd them to give me int trip so they r sayin they wil do it after 28th may. I cald Dubai economic development but they said its not there department. I complained at tourism dept. They registered my complaint for which they mailed Arabian times to answer my query, so they r showing mails to tourism dept that they r willing to give holiday and i am the one not responding. This is really one big stupid jigsaw. I am really confused as in how to get my money back.
I m also hvng similar issue can u tell me how u got ur money back
I hv paid AED 6800 for 35 days I jst took this membership in last month I have not used any of my holidays n not got any membership card, actually after coming home when I read their agreement I came to know all what they said is not written in the agreement so I called ria very next day I hv send mail also
but she has same answer every time that it is non refundable n membership is not cancellable. so can anyone guide me how to get my money back .
saba ansari
email: ansari_saba10@yahoo.com
Please share your whatsapp no. if you want to join us against arabian time
my email is nikhil.3darts@gmail.com
Hi guys...have read all your posts above and very much agree that there is a complete disconnect between the sales team who give us lot of "verbal" commitments and the customer care dept who actually deals with us- post membership. They seldom reply to your mails and are not easily available on phone in the first go.
However, I am making them deliver what they committed and "they are supporting me" . It is coming in small installments but it is moving ..though at a slow pace. The customer care lady "Ms Ria "and her boss "Mr. Sameer" have taken up my case to their management and are helping me. I too have gone through all the pains and frustrations as you all have gone thru and it has definitely tasted my patience. But things are moving now.
I took this membership in Oct 2017 for 70 nights @ AED 24 K and was promised lot of things :
1) EMI processing charges...Paid by now
2) Interest on EMI...Paid 90% by now.
3) To & fro air ticket for family for any destination in the world.. ... Expected to be paid in installments in 4 weeks
4) Site seeing and Taxi expenses at holiday location ...( I doubt if they can meet this)
5) 3 nights in any hotel in UAE...I am yet too claim
6) 5 nights in Maldives...I am yet to claim
7) 10 gm Gold coin...Awaited but promised to deliver.
I knew that all the above is impossible in 24 K AED and hence insisted them to give it in writing. They did not give it. So I put an exit clause in my agreement that I can leave this membership anytime if I am not happy with the services and they will refund me the balance amount.
Since they didn't give me in writing, I put a mail to them immly after taking the membership- putting all the above 7 points and started following up. Thus I built a case . They have ultimately replied me in writing to pay what all things that were committed by the sales person.
They have booked me in a very good hotel ( Pullman) in Melbourne and also upgraded the room to a suit. You can check hotel details on the net. Pullman hotel, Albert Park. The hotel location was also good. This was a delighting experience after all the pains I have gone through. I travelled recently in March 2018.
You just need to be careful while selecting the hotel they propose. Not necessarily they are 4 or 5 star hotel. You need to check on the net as their mail doesn't mention the star rating of the hotel. I have given this feedback to them and hope they will implement it.
Overall...I would say that if you keep consistently chasing them, they will support you. But this is certainly not expected from a professional company, especially when you are a paid member .
However, it is an individual decision whether to get the matter resolved mutually by discussion or thru some legal 3rd party.
Aashish Jagnade, Dubai [protected])
Small correction. ...Please read as Mr. Sagar instead of Mr. Sameer.
They also booked me in Novotel hotel in Kuala Lumpur and it was a very good hotel.
So basically we need to choose the right hotel for the list they provide and ask for better hotels if the list is not good enough. I think they should deliver on their promises. Dubai laws are very strict and they are well aware of it.
This company Arabian Time Travel is certainly playing hoax with their customers. I found many discrepancies in what their Sales team commit and what their Customer Care deliver when it's time to avail!
For my case -
1. I got a membership card after chasing them many times over email and phone calls, but with wrong dates. Despite informed them to change it, they haven't done so even after one and half months.
2. The Credit card EMI interest amounts still not paid although Customer Care promised by email that they were reimbursing shortly.
3. I tried to book desert safari but they didn't come back with the quotation.
4. I tried to book for 2 nights holidays in UAE in a 5 star property but they were pushing me to choose from 3/4 star properties only. I was chasing them for two weeks over emails and several phone calls, finally decided to revoke my membership as their service is nothing but poor!
5. Fixed a meeting with their Marketing Manager Sunil Nair (who was present in the sales session at a hotel) and asked him for refund. He agreed with us saying, " Customer Care always push customers for 3 stars properties, otherwise how company would make profit". He asked for some time to return the money but I was following up him for number of times but he never replied via email. Every time its the same story, need more time. Its more than 1 and half months and they haven't done anything.
Pls be aware of them and take hard stand against them. File complaint to the authority and also write to Newspaper about this. Also should inform Indian Consulate so that they also know about this company and black list them.
Write in Trip Advisor as well.
Dear all,
There is whatsapp group, who are suffering with this issue can join by calling +[protected] so that we can move together.
Dear all,
Pls call +[protected] to join in a whatsapp group so that all who are suffering with this issue can move together
Dear all,
Those who wish to join us can call on [protected]
Hi friends! It really leaves me surprising that our hard earned money we are spending for such. Thanks to everyone for your valuable input and advises. I’m also one of the victim. In the first one week, I was called twice saying as welcome Call. As I couldn’t speak at the time they called, I had tell them to call me after sometime, which never happened. Now I’m trying to reach their office number, not working, the agent’s mobile number, switched off. As someone said, it’s a different deal for everyone. I have paid them AED 7000.00. I seriously need my money back. I’m ready to join you guys, but just keep me informed on [protected].
Thanks in advance.
Hi, did you got your refund?
if yes, can you please share how you got the refund to sammy17r@gmail.com or watsapp at +[protected]
I got cheated by a company called Arabian Nights Leisure Organizers and added my story in
Arabian Nights Leisure Organizers (https://www.arabiannightsuae.com/) — Tourism organizer
Thanks.
I'm also got cheated by a company called (AHM Tourism)
on March 2022, please if anyone also
signed with them let me know,if there is a group of five people who have been cheated by same company, then they can contact minstry of tourism in dubai and make complaint online , in this way if they receive five complaints, then we can get our money back.
I m also a victim of this scam. Kindly advise regarding recovering the money I paid upfront, which was 12000 aed.
If anyone is going to the DED to discuss this problem, and recovery, kindly let me know, so we can proceed together to recover the amount.
Thank you.
contact number is [protected]
same number for WhatsApp as well.
sir
what you have told is perfectly true but now one new scam on the name of "arabian time travel" (website is referring tohttp://www.arabianttt.com/) but the site mentioned here is www.arabiantimes.in.
so this is a new scam and and very poor copy of already a fraud company.
They have pressurised me to take some plan in the name of arabian time travel yesterday in grand millenium al wahda, but i didnt pay any thing, later i read this blog then i know how closely i escaped from scam
HELLO ALL,
I GOT MY COMPLETE REFUND BACK BY ACTING QUICKLY!
ON 7TH JUNE I BOUGHT THE MEMBERSHIP AND 9TH JUNE I GOT MY REFUND.
HERE IS WHAT HAPPENED:
I WAS THE VICTIM OF THIS SCAM ON 7TH JUNE. APPARENTLY, WE WON THE DRAW LIKE HOW EVERYONE DOES AND WE WERE CALLED TO PEARL CITY SUITES DERIA.
AND THEN YOU ALL ARE AWARE THEY BEGAN THEIR SHOW AND WE ENDED UP SWIPING THE DEBIT CARD FOR 8000DHS
COMING BACK HOME AND READING COMPLAINS AND ABOUT THE SCAM I WAS WORRIED. SO I WENT BACK AND GOT MY MONEY BACK.
IT WILL BE VERY HARD FOR ME TO EXPLAIN HERE ON WHAT I DID BUT I WENT BACK TO THE VENUE AND SPOKE TO THE MANAGERS AND SALES PEOPLE THERE QUITELY AND THEY HAD NO CHOICE BUT TO RETURN MY MONEY.
I WAS SOMEHOW LUCKY ALSO. I WILLING TO SHARE MY EXPIERENCE AND HELP YOU GUYS OUT.
CALL ME ON [protected]
I want to contact you. Please email me at gupta.arati@gmail.com
Hi All,
They again started their show in Grand Mellenium hotel, ABU DHABI. Who all were affected earlier in Abu Dhabi can go today & talk to those who cheated you people. Try to get back your money at any cost.
Good luck,
I will not support any of the bad reviews which is absolutely wrong. these guys offers 5 star hotels and but they are giving at least bookings in the standard hotels. there are many companies in Dubai they are doing fraud things and no one is bothered . i feel this guys are really genuine
Can you share ur contact no if u r genuine?..
Same like other i also thought a big mistake by investing in Arabian times, even i had myself and my wife had a argument were she was against to take this. any way when i did reservation Mr Abhishek and Mr Kurian really helped and did the best holidays which changed my mind to support and even my wife is refering to her frends Special Thanks to MR AJEESH CHANDY JOSEPH were he had guided as to take a proper package even though it was a instant decision taken by us. hope i get the same services in the nearest features WISH YOU ALL THE BEST TEAM ARABIAN TIMES!
Why Arabian Time Travel doesn't answer phones, why don't they reply emails?
hi i am satisfied with the reservation team of arabian time which they have given the budgeted holidays according to my plan with itenary i had a great holiday in cove rotana for 2 days and 3 days in inter conitnetal. this is third time i did the bookings were some delayed happend but iam satisfied with their services
Hi all
We paid AED 8000/- in April. They don't answer our calls or reply emails. Can someone tell me how to get money back
Thank you
T R Rathne
Please share your WhatsApp no. if you want to join us against Arabian time
my email is nikhil.3darts@gmail.com
MOB NUMBER PLEASE
[protected]. I want to join. Plz contact me. Kamran
My self and my family is satisfied with the services of Arabian times i was wondered that weather i have taken the wrong decision or not but what ever it may be iam happy with their services
Very Soon you will find that they are scam.. happened with me they will give you one or two services as per the standard after that whenever you planned for any holiday they refuse with no availability subject.. They are scam