Menu
For Business Write a review File a complaint
Artful Home Customer Service Phone, Email, Contacts

Artful Home
Reviews and Complaints

www.artfulhome.com

Learn how the rating is calculated

1.4 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Artful Home Reviews 10

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Artful Home Artful Home Review: Total Scam, No Delivery, No Refund

I am so mad at Artful Home right now. They promised to deliver my order a month ago, but I still haven't received anything. And to make matters worse, they won't even return my deposit of 5000 rupees. This company is a total scam and I wouldn't recommend buying anything from them.

I was really excited to order from Artful Home because they had some really unique and beautiful pieces. But now I regret ever giving them my money. It's so frustrating to be left in the dark like this, with no idea when or if I'll ever receive my order.

I've tried contacting Artful Home multiple times, but they never respond. It's like they don't even care about their customers. I feel like I've been scammed and I don't want anyone else to go through the same thing.

So please, save yourself the trouble and don't buy anything from Artful Home. They're a deceitful company that doesn't deliver on their promises.

Read full review of Artful Home
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Artful Home Misleading Color Description: Disappointed with Artful Home Pants

I gotta say, I'm pretty bummed out about the pants I got from Artful Home. They were supposed to be red with white and black, but they came in a different color. I don't think it was a mistake, either. It's a real shame because they would have been so much nicer in the color I wanted. I don't think I'll be buying from this company again. It's just not right to trick people like that.

Read full review of Artful Home
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Artful Home Disappointing Experience with Artful Home: Incorrect Product Color and Poor Customer Service

I gotta say, I was pretty disappointed with my experience ordering from Artful Home. I saw this cute little pumpkin on their website that was advertised as a pretty seafoam green color. But when I got it in the mail, it was a totally different story. The thing was dark navy blue! Like, what the heck? That's not even close to what I was expecting.

To make matters worse, when I reached out to customer service to try and get it sorted out, they basically made it seem like it was my fault. They wanted me to pay for shipping to send it back! Like, come on, Artful Home. That's not cool.

Honestly, I don't think I'll be ordering from this company again. It's just not worth the hassle. If they can't even get the colors right on their products, what else are they messing up?

Read full review of Artful Home
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Artful Home Artful Home's Lack of Empathy for Disabled Covid Patient's Return - A Shameful Experience

So, my mom, she's disabled and she got hit with Covid back in October. It was a real bad case, let me tell ya. She couldn't even make it to the post office to send back these pajamas she ordered from Artful Home. And now, they won't even give her a little credit or nothing. No empathy, no nothing. It's a real shame, 'cause she was looking forward to getting some nice new jammies. But now, she says she ain't never gonna order from Artful Home again. And I don't blame her one bit.

Read full review of Artful Home
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Artful Home Disappointing Experience with Artful Home: Lost Order and Poor Customer Service

So, I was checking out this website called Artful Home and I gotta say, I'm not too impressed. I saw this really cool thing in their catalog and I wanted to buy it. I called up and talked to this guy who seemed pretty nice, but then we got disconnected. I waited for him to call me back, but he never did. So, I called them back and they told me they lost my order! Can you believe that? I mean, I was ready to drop $300 on this thing and they couldn't even keep track of my order. Needless to say, I won't be shopping with them again.

Read full review of Artful Home
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Artful Home Disappointing Experience with Artful Home: Poor Customer Service and Website Navigation

and decor than what I received from Artful Home. The website is difficult to navigate and the customer service is unhelpful. I had to wait on hold for over an hour just to speak to someone about my return. When I finally did speak to someone, they were rude and unapologetic. I will never order from Artful Home again and I do not recommend this company to anyone. Save yourself the hassle and shop elsewhere.

Read full review of Artful Home
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Artful Home Disappointing Fit and High Prices: My Experience with Artful Home

I've bought a couple of items from Artful Home, specifically a dress and a top from Lisa Bayne. Unfortunately, both items made me look like I was 18 months pregnant! It's strange because I usually wear a size 6 or 8 and other good brands fit me perfectly. I decided to keep a third top, but I had to alter it myself to make it fit properly. It's frustrating because AH charges high prices for their clothes. On the bright side, they do have many lovely clothes that fit my style. However, I suspect they use a lot of straight pins for their photo shoots. I won't be making any more purchases from AH in the future.

Read full review of Artful Home
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Artful Home Stunning Wall Sculpture and Excellent Service from Artful Home!

We just received a stunning wall sculpture from Artful Home, and we couldn't be happier! The piece, called Birds in Flight, is an absolute masterpiece. The attention to detail is incredible, and the artist, Jennifer, clearly put a lot of time and effort into creating each individual bird by hand. The end result is simply breathtaking.

Ordering from Artful Home was a breeze. They kept us informed every step of the way, from the moment we placed our order to the day it arrived at our doorstep. We appreciated the frequent updates and the clear communication throughout the process. It made us feel confident that our purchase was in good hands.

When the sculpture arrived, we were blown away by how beautiful it was. The birds are so lifelike and the colors are so vibrant. Jennifer even included a detailed template to help us hang the sculpture on our wall, along with thorough notes to ensure we did it correctly. It was clear that she put a lot of thought and care into every aspect of the piece.

In addition to the wall sculpture, we also ordered a pair of earrings from Artful Home. They arrived promptly and are just as artsy and unique as we had hoped. We've received so many compliments on them already!

Overall, we couldn't be happier with our experience with Artful Home. If we could give them more than five stars, we definitely would. We highly recommend them to anyone looking for beautiful, high-quality art and jewelry.

Read full review of Artful Home
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Artful Home Disappointed with Artful Home's Inconsistent Final Sale Notices and Customer Service

I recently made a purchase from Artful Home, ordering a total of seven (7) clothing items from their online catalog. While browsing through the catalog, I did not see any mention that one of the items was a "Final Sale" and could not be returned. However, upon receiving my order confirmation, I noticed a note indicating that one of the items was indeed a "Final Sale." Unfortunately, I did not see this note at the time and proceeded with my order.

After waiting for weeks for my order to arrive, I received an email notifying me that all seven (7) items, including the one in question, were delayed and would be shipped as soon as possible. The email included a photo and description of the item, but did not mention that it was a "Final Sale." Had I been properly notified, I would have cancelled the item at that point.

When my order finally arrived on January 25, 2022, I was disappointed to see that the item in question was indeed a "Final Sale." Upon trying on the dress, I found that it was unflattering and immediately contacted customer service to request a return authorization. However, I was informed by Jane in customer service that their system would not allow them to process a return for the item and that I would not be issued a credit for the unwanted item.

As a long-time customer of Artful Home, having spent thousands of dollars on clothing and jewelry over the years, I was disappointed by the inconsistent notices regarding "Final Sale." I would never have ordered the item had I known it was a "Final Sale." In situations like this, I believe that customer service should act in good faith and do what is right for the customer, especially when the customer was unaware of a final sale restriction. Unfortunately, this was not the case with Artful Home, and I am now stuck with an almost $90.00 item of clothing that is useless to me.

In light of this experience, I have decided to return all of the items in my order, request that my email and regular mail address be removed from their marketing lists, and will not be purchasing from Artful Home again. It is important for businesses to be transparent and consistent in their policies and notices, and to prioritize the satisfaction of their customers.

Read full review of Artful Home
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Artful Home Artful Home Review: Beautiful Products, But Hit or Miss Service

Artful Home is an online gallery that offers a wide range of unique and beautiful items. They have a variety of products, from mainstream retail items to handcrafted pieces made by artists and makers. When you purchase something from Artful Home, it is shipped directly from the maker, artist, or manufacturer, which means that you can be sure that you are getting a high-quality product that has been made with care.

I have had a few good experiences with Artful Home, but I have also had some issues with their service. One of the problems I encountered was when I ordered a $600 article of clothing made from a hand-dyed textile. I was told that it would ship "on or before X date," and I paid for it in full upfront. However, I heard nothing from Artful Home for six and a half weeks, and when I contacted them, I was told that the textile artist had been "inundated" with orders and was trying to catch up.

The customer service agent I spoke to said that Artful Home considers orders to be "commissions," which is why they charge customers upfront for all items. However, I was not complaining about the way they take orders, but about not being informed about the delay in fulfillment. The woman I spoke to made a lot of excuses and avoided the fact that Artful Home had not bothered to inform me that there was no way the $600 item was going to get to me within the fulfillment deadline, and that they had no idea when it would be shipped. She even placed the blame entirely on the artist, which I found to be dishonest.

It's also worth noting that Artful Home takes the full payment from customers and does not pay the maker or artist for their portion until after the "commissioned" items ship and are accepted by the buyer. This means that Artful Home is holding onto a customer's funds for a long time, which I find to be unfair to both the customer and the maker or artist.

Overall, I think that Artful Home has some great products, but their service can be hit or miss. If you are ordering something that is on hand and ready to ship, you should be fine. However, if you are ordering something that is made to order or backordered, you may run into some issues. I canceled my order and requested a refund of my money because I did not want to let Artful Home sit on my $600 indefinitely, with no firm fulfillment date.

Read full review of Artful Home
Hide full review

Artful Home Complaints 0

Looks like Artful Home has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Artful Home, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Artful Home Legit?

Artful Home earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Artful Home stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Artful Home's reputation as a trustworthy leader in their field. Customers can rely on Artful Home's services, assured they're dealing with a highly reputable and fully legitimate company.

Artful Home has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Artfulhome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Artfulhome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Artful Home as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Artful Home and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Artfulhome.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Artful Home

Screenshot Artful Home
Artful Home is a unique online marketplace that offers a wide range of high-quality, handcrafted art and home decor products. The website features a carefully curated selection of items from over 1,000 artists across North America, making it a one-stop-shop for anyone looking to add a touch of creativity and originality to their home.

The products available on Artful Home are truly exceptional, with each piece being carefully crafted by skilled artisans who are passionate about their work. From stunning glassware and ceramics to beautiful paintings and sculptures, the website offers a diverse range of products that are sure to appeal to a wide range of tastes and styles.

One of the things that sets Artful Home apart from other online marketplaces is its commitment to supporting independent artists. The website provides a platform for artists to showcase their work and connect with customers who appreciate the value of handmade, one-of-a-kind pieces. This not only helps to support the arts community but also ensures that customers are getting truly unique products that cannot be found anywhere else.

In addition to its impressive selection of products, Artful Home also offers exceptional customer service. The website is easy to navigate, and customers can easily search for products by category, artist, or price range. The website also provides detailed product descriptions and high-quality images, so customers can get a good sense of what they are purchasing.

Overall, Artful Home is a fantastic online marketplace for anyone looking to add some creativity and originality to their home. With its exceptional selection of handcrafted products, commitment to supporting independent artists, and exceptional customer service, it is no wonder that Artful Home has become a go-to destination for art and home decor enthusiasts.
Ratings on other review websites
Trustpilot
Trustpilot
3.8
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Artful Home Contacts

  2. Artful Home phone numbers
    +1 (877) 223-4600
    +1 (877) 223-4600
    Click up if you have successfully reached Artful Home by calling +1 (877) 223-4600 phone number 0 0 users reported that they have successfully reached Artful Home by calling +1 (877) 223-4600 phone number Click down if you have unsuccessfully reached Artful Home by calling +1 (877) 223-4600 phone number 0 0 users reported that they have UNsuccessfully reached Artful Home by calling +1 (877) 223-4600 phone number
  3. Artful Home emails
  4. Artful Home social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024
Artful Home Category
Artful Home is ranked 4 among 60 companies in the Visual Arts and Design category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.