Menu
For Business Write a review File a complaint
Asknet

Asknet review: Fraud 5

C
Author of the review
5:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company billed me for $214 through my debit card for nothing - - i did not order anything from them! 12 / 04 / 08. If they do not refund my money i get to pay for the charges to my checking account as well as eating the $214! This is not funny, that was my house payment money!
Cb in mo

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
Add a comment
M
M
MGDer
Charlotte, US
Sep 17, 2009 1:34 am EDT

I had the same show up on my credit card statement. Somehow they got ahold of my account and charged 145.00

K
K
KMcMillan
Calgary , CA
Dec 09, 2009 9:53 am EST

I was charged $526.00 for fraudulent charges from a company I have never heard of nor would I ever purchase any services from. The merchant was identified as SecureStar Online Shop with charges processed through Asknet. The merchant not only charged $526.00 for services that were never ordered, but tried to put the charge through my credit card twice. The email associated with the order is invalid and it appears as though they are accessing credit card information/address/CVC #'s through other online purchases that you legitimately make. I am disgusted that this could happen and even more disgusted by the lack of response to resolve this issue.

Beware of this company and fraudulent charges on your statement which includes repeated processing of a transcation until your credit card company fraud or security department picks up on it and puts a hold on your card, or Asknet simply charges you for services you have never heard of, nor purchased. In my case, the fraudulent charge included a purchase of 8 DriveCrypt Plus Packs. Why would anyone even purchase 8 of these? I don't even know what I would want this for.

Beware.

S
S
SA Brown
Prairieville, US
Dec 16, 2010 2:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I received a charge on my account that was unauthorized.

S
S
Super gold rush
Bloomington, US
Feb 21, 2014 3:07 pm EST

Fraudulent activity appeared in my bank account today ( 2/21/2014) in the amount of $183.49 credited to "Asknet Cyberlink Shop, " whatever that is. Their Phone number is 800.872.9204. I tried calling but the automated system tries to connect to a traveling agent (no name of company). A separate phone number is given by their automated system, 800.712.3000. I called this number and it rings Progressive Insurance Company. I then called my bank police department (Chase). They are reimbursing me temporarily while they investigate it. My physical mail is now full of fraud, sometimes 3 letters a week of failed attempts to open accounts online in my name. My Son has been hit in the same way last year. I wrote letters to all three credit agencies and had my credit secured for seven years. Still, those failed attempts continue to appear. I think the US is under hard attack with Target and Walmart making front page news lately. Asknet.com is criminal in it's actions. It is probably a high-jacked company or a company created for this purpose. I had to close my credit card (AGAIN).

W
W
will1585
US
Nov 21, 2018 8:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a fraudulent company. They made an unauthorized charge of $500 to my account. I call to try and fix it and get the run around. Interesting to me is after six calls, the same guy answers. I don't believe this is a legitimate company and encourage everyone involved to file complaints with the Better business bureau and the Federal trade commission. This is clearly not a one time event and the brighter he gets on the feds radar, the better.

More Asknet reviews & complaints

Asknet - Unauthorized charges on my credit card 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asknet - retrait bancaire 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asknet - Unauthorised deduction 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asknet - Money taken out of credit card 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asknet - fraudulant purchase on my bankcard
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asknet - Unauthorized charge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Asknet Contacts

  2. Asknet phone numbers
    +49 721 964580
    +49 721 964580
    Click up if you have successfully reached Asknet by calling +49 721 964580 phone number 0 0 users reported that they have successfully reached Asknet by calling +49 721 964580 phone number Click down if you have unsuccessfully reached Asknet by calling +49 721 964580 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +49 721 964580 phone number
    +1 (877) 873-1459
    +1 (877) 873-1459
    Click up if you have successfully reached Asknet by calling +1 (877) 873-1459 phone number 0 0 users reported that they have successfully reached Asknet by calling +1 (877) 873-1459 phone number Click down if you have unsuccessfully reached Asknet by calling +1 (877) 873-1459 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +1 (877) 873-1459 phone number
    English Hotline (United States
    +1 (415) 449-5700
    +1 (415) 449-5700
    Click up if you have successfully reached Asknet by calling +1 (415) 449-5700 phone number 0 0 users reported that they have successfully reached Asknet by calling +1 (415) 449-5700 phone number Click down if you have unsuccessfully reached Asknet by calling +1 (415) 449-5700 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +1 (415) 449-5700 phone number
    Outside the USA
    +49 721 964 588 092
    +49 721 964 588 092
    Click up if you have successfully reached Asknet by calling +49 721 964 588 092 phone number 0 0 users reported that they have successfully reached Asknet by calling +49 721 964 588 092 phone number Click down if you have unsuccessfully reached Asknet by calling +49 721 964 588 092 phone number 2 2 users reported that they have UNsuccessfully reached Asknet by calling +49 721 964 588 092 phone number
    English Hotline (Europe
    +49 721 964 588 091
    +49 721 964 588 091
    Click up if you have successfully reached Asknet by calling +49 721 964 588 091 phone number 0 0 users reported that they have successfully reached Asknet by calling +49 721 964 588 091 phone number Click down if you have unsuccessfully reached Asknet by calling +49 721 964 588 091 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +49 721 964 588 091 phone number
    German Hotline
    +39 689 971 906
    +39 689 971 906
    Click up if you have successfully reached Asknet by calling +39 689 971 906 phone number 0 0 users reported that they have successfully reached Asknet by calling +39 689 971 906 phone number Click down if you have unsuccessfully reached Asknet by calling +39 689 971 906 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +39 689 971 906 phone number
    Italian Hotline
    +49 721 964 588 094
    +49 721 964 588 094
    Click up if you have successfully reached Asknet by calling +49 721 964 588 094 phone number 0 0 users reported that they have successfully reached Asknet by calling +49 721 964 588 094 phone number Click down if you have unsuccessfully reached Asknet by calling +49 721 964 588 094 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +49 721 964 588 094 phone number
    Portuguese Hotline
    +34 902 044 309
    +34 902 044 309
    Click up if you have successfully reached Asknet by calling +34 902 044 309 phone number 0 0 users reported that they have successfully reached Asknet by calling +34 902 044 309 phone number Click down if you have unsuccessfully reached Asknet by calling +34 902 044 309 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +34 902 044 309 phone number
    Spanish Hotline
    +33 177 688 910
    +33 177 688 910
    Click up if you have successfully reached Asknet by calling +33 177 688 910 phone number 0 0 users reported that they have successfully reached Asknet by calling +33 177 688 910 phone number Click down if you have unsuccessfully reached Asknet by calling +33 177 688 910 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +33 177 688 910 phone number
    French Hotline
    +31 203 228 080
    +31 203 228 080
    Click up if you have successfully reached Asknet by calling +31 203 228 080 phone number 0 0 users reported that they have successfully reached Asknet by calling +31 203 228 080 phone number Click down if you have unsuccessfully reached Asknet by calling +31 203 228 080 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +31 203 228 080 phone number
    Dutch Hotline
    +81 506 860 4947
    +81 506 860 4947
    Click up if you have successfully reached Asknet by calling +81 506 860 4947 phone number 0 0 users reported that they have successfully reached Asknet by calling +81 506 860 4947 phone number Click down if you have unsuccessfully reached Asknet by calling +81 506 860 4947 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +81 506 860 4947 phone number
    Japan
    +81 506 860 4948
    +81 506 860 4948
    Click up if you have successfully reached Asknet by calling +81 506 860 4948 phone number 1 1 users reported that they have successfully reached Asknet by calling +81 506 860 4948 phone number Click down if you have unsuccessfully reached Asknet by calling +81 506 860 4948 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +81 506 860 4948 phone number
    100%
    Confidence score
    Chinese Hotline
    +1 (415) 352-2610
    +1 (415) 352-2610
    Click up if you have successfully reached Asknet by calling +1 (415) 352-2610 phone number 0 0 users reported that they have successfully reached Asknet by calling +1 (415) 352-2610 phone number Click down if you have unsuccessfully reached Asknet by calling +1 (415) 352-2610 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +1 (415) 352-2610 phone number
    United States
    +81 368 684 900
    +81 368 684 900
    Click up if you have successfully reached Asknet by calling +81 368 684 900 phone number 0 0 users reported that they have successfully reached Asknet by calling +81 368 684 900 phone number Click down if you have unsuccessfully reached Asknet by calling +81 368 684 900 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +81 368 684 900 phone number
    Japan
    More phone numbers
  3. Asknet emails
  4. Asknet address
    Vincenz-Priessnitz - Str. 3, Karlsruhe, California, 76131, Germany
  5. Asknet social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024