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athenahealth Reviews 1

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athenahealth Mixed Experiences with Athena Healthcare, Inc

As I reflect on the reviews shared by customers, it's evident that experiences with Athena Healthcare, Inc. vary. While some users appreciate the streamlined charting and time-saving features, others express frustration with issues in billing and customer support. One customer highlighted the challenge of lost revenue due to claims being put on hold unnecessarily. Another mentioned ongoing struggles with the software and unresolved billing concerns despite attempts to address them. It's clear that there are areas for improvement, particularly in enhancing customer service and addressing billing issues promptly. Potential customers should consider these mixed experiences when evaluating Athena Healthcare, Inc. for their healthcare needs.

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  1. Pros
    1. Comprehensive EHR solutions
    2. Streamlined billing services
    3. Robust data analytics tools
    4. Integrated patient engagement
    5. Strong interoperability features
  1. Cons
    1. High Cost of Services
    2. Integration Complexity
    3. Limited Customization Options
    4. Potential Data Privacy Concerns

athenahealth Complaints 0

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Is athenahealth Legit?

athenahealth earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: athenahealth stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights athenahealth's reputation as a trustworthy leader in their field. Customers can rely on athenahealth's services, assured they're dealing with a highly reputable and fully legitimate company.
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About athenahealth

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Athenahealth provides cloud-based services for healthcare practices, including electronic health records (EHR), medical billing, and patient engagement solutions. Their platform aims to streamline administrative tasks, improve care delivery, and enhance patient experience. Services are scalable to accommodate various practice sizes.
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  1. athenahealth Contacts

  2. athenahealth phone numbers
    +1 (207) 882-6311
    +1 (207) 882-6311
    Senior Manager
    +1 (804) 334-3470
    +1 (804) 334-3470
    Account Manager
    800.981.5084
    800.981.5084
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  3. athenahealth emails
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  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 01, 2025
athenahealth Category
athenahealth is ranked 83 among 112 companies in the Health Insurance category

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