athenahealth’s earns a 2.0-star rating from 1 reviews, showing that the majority of healthcare providers are somewhat dissatisfied with electronic health record services.
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Mixed Experiences with Athena Healthcare, Inc
As I reflect on the reviews shared by customers, it's evident that experiences with Athena Healthcare, Inc. vary. While some users appreciate the streamlined charting and time-saving features, others express frustration with issues in billing and customer support. One customer highlighted the challenge of lost revenue due to claims being put on hold unnecessarily. Another mentioned ongoing struggles with the software and unresolved billing concerns despite attempts to address them. It's clear that there are areas for improvement, particularly in enhancing customer service and addressing billing issues promptly. Potential customers should consider these mixed experiences when evaluating Athena Healthcare, Inc. for their healthcare needs.
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Pros
- Comprehensive EHR solutions
- Streamlined billing services
- Robust data analytics tools
- Integrated patient engagement
- Strong interoperability features
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Cons
- High Cost of Services
- Integration Complexity
- Limited Customization Options
- Potential Data Privacy Concerns
athenahealth Complaints 0
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Is athenahealth Legit?
athenahealth earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About athenahealth
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athenahealth Contacts
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athenahealth phone numbers+1 (207) 882-6311+1 (207) 882-6311Click up if you have successfully reached athenahealth by calling +1 (207) 882-6311 phone number 0 0 users reported that they have successfully reached athenahealth by calling +1 (207) 882-6311 phone number Click down if you have unsuccessfully reached athenahealth by calling +1 (207) 882-6311 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling +1 (207) 882-6311 phone numberSenior Manager+1 (804) 334-3470+1 (804) 334-3470Click up if you have successfully reached athenahealth by calling +1 (804) 334-3470 phone number 0 0 users reported that they have successfully reached athenahealth by calling +1 (804) 334-3470 phone number Click down if you have unsuccessfully reached athenahealth by calling +1 (804) 334-3470 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling +1 (804) 334-3470 phone numberAccount Manager800.981.5084800.981.5084Click up if you have successfully reached athenahealth by calling 800.981.5084 phone number 0 0 users reported that they have successfully reached athenahealth by calling 800.981.5084 phone number Click down if you have unsuccessfully reached athenahealth by calling 800.981.5084 phone number 0 0 users reported that they have UNsuccessfully reached athenahealth by calling 800.981.5084 phone number
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athenahealth emailsndaddario@athenahealth.com98%Confidence score: 98%Health
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athenahealth social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 16, 2025
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