Fantastic Furniture reviews and complaints 1
View all 46 complaintsFantastic Furniture - modular sofa
Hi
I purchased a sofa and it does not fit together correctly I am happy to send pictures as it's difficult to explain.
There is a piece missing In The mechanism that stops the 3 centre pieces from moving, one piece is not fixed into place on one side due to this.
The Velcro on this piece is also the same on both sections so we cannot stick the material down and it just hangs down so maybe a whole manufacturing error on this piece. If you could send me the email address to send pictures as it won't let me load them
Thanks
Gemma Cooke
Latest Fantastic Furniture Reviews
Staff service Fantastic Furniture and their online support team Refund of over payment and non delivered goods Helensvale after sales service with Darlene Customer service and handling of wrong productGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!