Tell me what kind of a health care organization are you running? Evidently managing your health care system does not incorporate the Hippocratic Oath in your day to day patient services and your patient's ability to make timely appointments to treat serious health problems. I for one, have been diagnosed with Bigeminy and Bradycardia and was referred by Doctor Osborn (Aurora) to see the Electrophysiology Department here in Oshkosh and it took this department 2 1/2 weeks to call to arrange an appointment. And when they finally followed up on Dr. Osborn's referral I was told they were booked all the way to September. What? If the electrophysiological department in Oshkosh doesn't have the resources and personnel to handle it's caseload of patients why doesn't Aurora hire more health care providers? Just to give you an idea on my current health condition I will tell you that I can't even, per doctor's orders, get a blood pressure reading because my blood pressure equipment won't give me a blood pressure reading because of my irregular heart beat. It just displays "error"! I'm sure the reader has had instances where their heart skips a beat, now imagine this happening about every 6 or 7 beats, especially when I'm laying down. My feet and legs are swelling to the point that I can't even wear tennis shoes and I have to wear Croc's. Combine this with extreme fatigue and the stress that I can't get the prompt care I need through the Aurora Health System and you might be able to understand why I am thoroughly disgusted and disappointed in the care I am receiving from Aurora! Not to mention the extremely frustrating hoops you have to jump through to get a hold of a live person and the time spent on hold when calling Aurora for doctors appointments. The system of recordings and the runaround a patient gets on the phone is more than frustrating it's unacceptable. I've been a patient at Aurora for 10 or more years and am seriously considering changing to Theda Care for my health needs if I can't receive prompt and professional care I am entitled to at Aurora. You should take this complaint seriously because it's quite clear and most likely I'm not the only patient receiving inadequate care through your system.
Desired outcome: I would like an appointment with electrophysiology (Oshkosh) within a week or two. Charles Hodge, [protected], [protected]@gmail.com, 200 Josslyn St. Oshkosh Wisconsin [protected]
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