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CB Hospitals and Clinics Aurora Health Care 205 Valley Ave, West Bend, WI, 53095, US
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Aurora Health Care
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Aurora Health Care company logo

Aurora Health Care

205 Valley Ave, West Bend, WI, 53095, US
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2 complaints
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Working hours
Mon
7:30 am - 7:30 pm
Tue
7:30 am - 7:30 pm
Wed
7:30 am - 7:30 pm
Thu
7:30 am - 7:30 pm
Fri
7:30 am - 5:00 pm
Sat
8:00 am - 1:00 pm
Sun
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ComplaintsBoard
Q
6:20 pm EDT

Aurora Health Care - Patient Abandonment

My name is Quishana Woodley-Walker a patient of Dr.O Braimah when I reached out to schedule an appointment with her a nurse named Molly from her office left a voice message stating that I could see a covering physician or establish care with someone else leaving out the fact my doctor was no longer there I got that news from my wife when she happen to call for some follow ups! so my question is ,patients don't get letters informing them of these situations with options I am so upset I am scared to see some one else my health got better with her I would have at least appreciated recommendations from her so in my Book I Was Abandoned! OH AND IT HAS BEEN TIMES IN THE PAST THAT WESTBEND OFFICE KNEW SHE WAS GONNA BE GONE LONG PERRIODS OF TIME THEY SAID NOTHING BUT JUST KEPT CANCELLING APPOINTMENTS UNTIL WE ASKED ABOUT OUR Dr. Whereabouts! UNACCEPTABLE!

Claimed loss: Possibly my health!!!!!

Desired outcome: Do better with communicating with the Dr's patients our health may be a bussiness to ya'll but it's my life to me!!!!

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Wednesday, May 1, 2024 my husband went to the Aurora pharmacy at 3:49 pm, he requested they use the good RX card instead of our insurance on file... The pharmacist took the card and instead ran it through the insurance anyway. When my husband returned home I realized the price difference and that it had not been run through the Good RX card as requested, I...

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