Menu
For Business Write a review File a complaint
CB Financial Planning and Management AuthenticateFirst Fraud, no experts, theft, reported to fbi
AuthenticateFirst

AuthenticateFirst review: Fraud, no experts, theft, reported to fbi 4

Author of the review
2:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid authenticatefirst.com to provide authentication for my bag seen here: http://ukandworldnews.com/2016/06/rare-vintage-hermes-ostrich-35cms-birkin-handbag/ over 40x points shows the bag to be genuine, real, Authentic. After paying authenticatefirst.com 115$ they took their time, had to chase them, she wrote back stating bag is fake! No so called expert, and no explanation as to why in details others than referring to about 5x points that had been covered in the article with clear pictures that shows bag is authentic and backed up by pictures. I opened a paypal case to try and get my money back, then searched the net and found a lot of dirt on the woman that runs the website. after this i reported the matter to trading standards in USA where she is based and also to the FBI. the some of the dirt i found below, it is claimed she uses fake forum profiles to get advise on items, clearly does not have her own experts and know nothing about designer items herself, and many other issues why you should avoiid doing business with her and her fake website only there to steal your money.

https://ie.trustmus.com/review/www.authenticatefirst.com
https://www.sitejabber.com/reviews/www.authenticatefirst.com
https://thedirty.com/gossip/montreal/authenticate-first-fraud-company/
https://www.sitejabber.com/reviews/www.purseforum.com
Slytherin • 5 months ago
Authenticate First is terrible. They've made MANY, MANY mistakes across ALL brands. It has been well documented on the Purse Forum. I wouldn't trust them to authenticate a paper bag.
http://www.examiner.com/article/tips-to-authenticate-designer-items
Pg Kincaid •
Sarasota, Florida
http://thedirty.com/.../authenticate-first-fraud-company/

I found the review above when I was looking for info on authenticatefirst.com. Boy are they right! This site is just 2 women from Indiana who threw together a website and make money on bogus reviews! They actually made $69, 000 last year, their first year of business! I want to say "fake" or "real" and print out a certificate for $$$. What a joke! They have no clue what they are talking about. They were wrong about my Louis Vuitton and someone paid good money for their "expertise". Oh yeah, about that...where is their resume? What makes them experts? Yeah, nothing. They are just new scam artists. Buyer beware!
http://www.ebay.com/gds/Designer-Handbag-Authentication-Service-/10000000177434226/g.html

SalsaVerde, Mar 15, 2015
Last edited: Mar 15, 2015

SalsaVerde
Member
Authenticatefirst.com said the Chanel bag I sold my buyer is fake but the bag was authenticated here and also by etincelerauthentications.com before I offered it for sale and the bag is authentic. Anybody has experience with "authenticatefirst?" I contacted them but since it's Sunday, I think they are closed. Thank you.
http://forum.purseblog.com/threads/authenticatefirst-com-said-the-chanel-bag-i-sold-my-buyer-is-fake-but.898892/
BeenBurned, Mar 15, 2015

BeenBurned
Authenticator
SalsaVerde said: ↑
Authenticatefirst.com said the Chanel bag I sold my buyer is fake but the bag was authenticated here and also by etincelerauthentications.com before I offered it for sale and the bag is authentic. Anybody has experience with "authenticatefirst?" I contacted them but since it's Sunday, I think they are closed. Thank you.
They've made lots of mistakes -- on Chanel, on Coach, on Dooney and I suspect on other brands.

If you got a Chanel bag authenticated here and by Etinceler, I'm much more comfortable trusting both CB and Etinceler, both of whom know Chanel.
BeenBurned said: ↑
here are more AuthenticateFirst booboos:

http://forum.purseblog.com/coach-shopping/authenticate-this-coach-855067-275.html?highlight=authenticatefirst#post26816328

http://forum.purseblog.com/coach-shopping/authenticate-this-coach-855067-216.html?highlight=authenticatefirst#post26679421

http://forum.purseblog.com/coach-shopping/authenticate-this-coach-855067-275.html?highlight=authenticatefirst#post26816126

http://forum.purseblog.com/coach-shopping/authenticate-this-coach-855067-216.html?highlight=authenticatefirst#post26678869

http://forum.purseblog.com/ebay-forum/make-sure-your-professional-authentication-service-knows-the-860220.html
SalsaVerde, Mar 15, 2015

SalsaVerde
Member
BeenBurned said: ↑
They've made lots of mistakes -- on Chanel, on Coach, on Dooney and I suspect on other brands.

If you got a Chanel bag authenticated here and by Etinceler, I'm much more comfortable trusting both CB and Etinceler, both of whom know Chanel.
Thanks BB, I hope they'll reply to me and correct it if they made an error. And yes, that vintage Chanel bag was authenticated at the "chanel authentication thread" and by Etinceler and they said it's a vintage Chanel.
SalsaVerde, Mar 15, 2015

SalsaVerde
Member
BeenBurned said: ↑
Etinceler specializes in Chanel. They KNOW Chanel. AF does NOT know Chanel.
They should be very careful because they could endanger somebody's business with a wrong authentication.
BeenBurned, Mar 15, 2015

BeenBurned
Authenticator
SalsaVerde said: ↑
They should be very careful because they could endanger somebody's business with a wrong authentication.
That assumes that they have morals and ethics.

Do you really think that a company that plagiarizes another company's website has morals and ethics? Do you really think that a company that comes to TPF with at least 1/2 dozen different IDs to promote themselves has morals and ethics? Do you think a company that requires its "trusted sellers" to display their badge on their listings or they lose "trusted seller" status has morals and ethics? Do you think a company that has "jack-of-all-trades/master of none" authenticators has morals and ethics?

JMHO, of course!
SalsaVerde, Mar 15, 2015

SalsaVerde
Member
BeenBurned said: ↑
That assumes that they have morals and ethics.

Do you really think that a company that plagiarizes another company's website has morals and ethics? Do you really think that a company that comes to TPF with at least 1/2 dozen different IDs to promote themselves has morals and ethics? Do you think a company that requires its "trusted sellers" to display their badge on their listings or they lose "trusted seller" status has morals and ethics? Do you think a company that has "jack-of-all-trades/master of none" authenticators has morals and ethics?

JMHO, of course!
Click to expand...
OMG BB, this is the first time I heard about them and I didn't know they do those sorts of things. I'm just so glad that my buyer is very reasonable and willing to work with me to sort this out.
http://tradesy.pissedconsumer.com/tradsey-scam-with-authenticate-first-20160202782480.html
https://ca.trustmus.com/review/www.authenticatefirst.com

Jul 05, 2016 9:32 am EDT
AuthenticateFirst customer support contacts
Phone numbers
Address

South Bend, IN, 46614, US

File a complaint Write a review
As you will see from the link, the FAKE Hermes Birkin was removed from the OP website. He thought he knew how to authenticate, despite our experts YEARS of professional authentication. Please be leery of the so called "reviews" left for Authenticate First. Most are scammers, trying to discredit us. You can view thousands of testimonials on our website: www.authenticatefirst.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

4 comments
Add a comment
S
S
San Berger
US
Send a message
May 07, 2019 2:10 am EDT

AuthenticateFirst, can you provide proof of certificated of being expert for authenticated bag? If not, yes you are scammer.

E
E
Elsa-Atiles
US
Send a message
Dec 17, 2019 10:49 pm EST

you are absolutely scammers! You authenticated a Chanel bag that you said was authentic and a few days later was requesting further pictures that I sent reluctantly and told you that I already had pay the seller and then you come with the Beautiful Surprise that the bag is fake and I'm out a lot of money do to your incompetence, lack of knowledge and expertise. I already searched your background and you have no business authenticating bags but I will hold you responsible for this humongous mistake! Stay away from these scammers!

R
R
reviews111
US
Send a message
Feb 27, 2020 2:51 pm EST

AuthenticateFirst is a scam. No experts here. Save your money! I wish I read this thread earlier :(
I went to this website (authenticate first) to authenticate a Chanel Bag I was interested to purchase. On the order page of their website they advertise a portion for documents and notes which needed to be filled out by them after the inspection as part of the service to prove that they actually did an inspection. None of that was provided, so I tried to reach out to them on their chat option, which didnt work, Facebook Message, and email with no responses. When I wasnt able to reach anyone I filed a dispute, with Paypal and then the owner of the company finally responded to my email claiming i am "stealing company secrets" LOL. I guarantee I am not trying to steal any secrets.. pretty sure the only secret is that this is FRAUD! Clearly this is not a legitimate website to authenticate, and there are no real experts here because they refuse to provide me with proof of an inspection. Even their website is defective . They suspended my account so I wouldnt have proof for paypay but thankfully I saved screenshots before they did. Nice try LOLLL

S
S
Stephanie Whiteside
US
Send a message
Aug 13, 2022 12:10 pm EDT

I was about to purchase a beautiful handbag authenticated by your company but it appears that your expertise is questionable. Glad I read the reviews. I feel bad for the seller 😒😒

  1. AuthenticateFirst Contacts

  2. AuthenticateFirst phone numbers
    +1 (574) 302-6155
    +1 (574) 302-6155
    Click up if you have successfully reached AuthenticateFirst by calling +1 (574) 302-6155 phone number 0 0 users reported that they have successfully reached AuthenticateFirst by calling +1 (574) 302-6155 phone number Click down if you have unsuccessfully reached AuthenticateFirst by calling +1 (574) 302-6155 phone number 0 0 users reported that they have UNsuccessfully reached AuthenticateFirst by calling +1 (574) 302-6155 phone number
  3. AuthenticateFirst emails
  4. AuthenticateFirst address
    South Bend, Indiana, 46614, United States
  5. AuthenticateFirst social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all AuthenticateFirst contacts
AuthenticateFirst Category
AuthenticateFirst is ranked 19 among 123 companies in the Financial Planning and Management category