Auto Group Leasing’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with leasing experience.
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I went to the business after getting a flyer saying I won a raffle
I went to the business after getting a flyer saying I won a raffle. I couldn't work because of surgery, and my husband was off work due to covid 19 and getting unemployment. I told the sales guy I couldn't buy a car then and didn't want a hard inquiry on my credit. He kept pushing and saying it wouldn't matter that we were both off work. I made it clear I didn't want a hard inquiry, but I was willing to see if he was right and we could get financed. We waited for 2 hours, and the sales guy kept stopping us from leaving. Finally, we left and told them to call us. They never did! Then, a few weeks later, I started getting letters from financial institutions saying they couldn't finance us. When I checked my credit report, I found out they ran 7 hard inquiries without permission. When I complained, they said they could talk to the sales guy, but nothing could be done. I'm really upset! Don't do business with these people. They're pushy and dishonest.
Auto Group Leasing Complaints 2
Bought a car and wasn't shown or told what we were paying for the vehicle
Bought a car and wasn't shown or told what we were paying for the vehicle. They also added a $4500 miscellaneous charge that I don't know what it's for. I'm 79 years old and this company is taking advantage of a senior citizen. I don't want this vehicle, I'm not paying this astronomical amount for a 2017. I want to return this vehicle and I want my deposit returned.
I bought a car from Auto Group Leasing, LLC and it had some problems
I bought a car from Auto Group Leasing, LLC and it had some problems. The struts were bad and the rear shocks were leaking. I asked the business to help pay for the repairs, but they refused. I purchased a 2013 Ford Edge on March 4. When I bought it, there was a leak from the bottom of the radiator, so I asked them to fix it. They brought the car back the next day and said it was fixed. They said they replaced a clamp. But just 2 days later, it started leaking again. They told me to take it to their repair garage, so I did. The clamp they had replaced was just over some duct tape. It needed a new hose line, which the dealership fixed and paid for. While the garage was working on that, they noticed that the front struts were loose and needed to be replaced. They also found out that both rear shocks were leaking fluid. The cost to fix all of these things was $930.00. When the garage told the dealer about it, they said they wouldn't cover any of these issues. I then talked to the salesman who sold us the car, and he said he would check on the problem. But I haven't heard back from him, and the repairs still haven't been done. I can't afford to pay for this kind of repair.
Is Auto Group Leasing Legit?
Auto Group Leasing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Auto Group Leasing. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Theautogroup.biz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Theautogroup.biz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a theautogroup.biz, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Auto Group Leasing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Auto Group Leasing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Auto Group Leasing
One of the key factors that sets Auto Group Leasing apart from its competitors is their extensive inventory of vehicles. Whether you are looking for a compact car, a luxury sedan, an SUV, or a truck, they have a vast selection to choose from. This ensures that customers can find the perfect vehicle to meet their specific needs and preferences.
In addition to their diverse inventory, Auto Group Leasing also offers flexible leasing terms that cater to individual budgets and lifestyles. They understand that every customer is unique, and they strive to provide personalized leasing options that are tailored to each individual's requirements. Whether you need a short-term lease or a long-term commitment, they have the expertise to find the best solution for you.
Furthermore, Auto Group Leasing prides itself on its exceptional customer service. Their team of knowledgeable and friendly professionals is dedicated to assisting customers throughout the entire leasing process. From selecting the right vehicle to finalizing the paperwork, they are there to guide you every step of the way. Their commitment to customer satisfaction is evident in the positive reviews and testimonials they receive from their loyal clientele.
Another advantage of choosing Auto Group Leasing is their competitive pricing. They understand that leasing a vehicle is a significant financial decision, and they strive to offer the most competitive rates in the market. By working closely with their network of trusted lenders and financial institutions, they are able to secure favorable leasing terms and rates for their customers.
Auto Group Leasing also takes pride in their commitment to transparency and integrity. They believe in providing customers with all the necessary information upfront, ensuring that there are no hidden fees or surprises. Their straightforward and honest approach has earned them the trust and loyalty of countless customers over the years.
In conclusion, Auto Group Leasing is a reputable and reliable auto leasing company that offers a wide range of vehicles, flexible leasing terms, exceptional customer service, competitive pricing, and a commitment to transparency. With their extensive experience in the industry, they have established themselves as a trusted partner for individuals and businesses alike. When it comes to leasing a vehicle, Auto Group Leasing is the go-to choice for a hassle-free and enjoyable experience.
Overview of Auto Group Leasing complaint handling
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Auto Group Leasing Contacts
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Auto Group Leasing phone numbers+1 (877) 772-1113+1 (877) 772-1113Click up if you have successfully reached Auto Group Leasing by calling +1 (877) 772-1113 phone number 0 0 users reported that they have successfully reached Auto Group Leasing by calling +1 (877) 772-1113 phone number Click down if you have unsuccessfully reached Auto Group Leasing by calling +1 (877) 772-1113 phone number 0 0 users reported that they have UNsuccessfully reached Auto Group Leasing by calling +1 (877) 772-1113 phone number
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Auto Group Leasing emailsbley@theautogroup.biz94%Confidence score: 94%finance@theautogroup.biz88%Confidence score: 88%Financesalesteam@theautogroup.biz81%Confidence score: 81%Support
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Auto Group Leasing address4720 E Pickard St, Mount Pleasant, Michigan, 48858-2032, United States
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Auto Group Leasing social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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