Autopia Car Wash’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with car wash services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Cashier at carwash used my credit card number
When paying for my carwash, the cashier repeatedly asked me for my credit card PIN number. I explained that a PIN wasn't necessary for a credit card transaction. He seemed annoyed with me, and after shuffeling around papers, etc., he finally completed my payment and returned my card. The following day my bank called me to advise me of attempted unauthorized use of my credit card for amounts over $1500. I immediately canceled my card and instructed them not to accept any charges.
I then called Autopia to speak with the owner/manager. I was not given any information by the person who answered the phone, and they couldn't tell me when a manager would be available, nor would they give anyone a message to return my call. After getting the runaround from this business, I filed a police report with the Concord Police department.
On March 12, I finally received a call from Autopia's manager, Burges Kerawalla. He vehemently defended his cashier and said that there was no way that he could of used my credit card number. He explained that his employee had just arrived from Pakistan, and that he was studying to be a doctor, and that a person with his character could not do such a thing. He continued to shout at me over the phone, at which time I said that he had lost a loyal customer. He hung up on me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Autopia Car Wash Reviews 0
If you represent Autopia Car Wash, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Autopia Car Wash complaint handling
-
Autopia Car Wash Contacts
-
Autopia Car Wash phone numbers(925) 687-1155(925) 687-1155Click up if you have successfully reached Autopia Car Wash by calling (925) 687-1155 phone number 0 0 users reported that they have successfully reached Autopia Car Wash by calling (925) 687-1155 phone number Click down if you have unsuccessfully reached Autopia Car Wash by calling (925) 687-1155 phone number 0 0 users reported that they have UNsuccessfully reached Autopia Car Wash by calling (925) 687-1155 phone number
-
Autopia Car Wash address4524 Clayton Rd, Concord, CA, Concord, California, 94521, United States
-
Autopia Car Wash social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Autopia Car Wash contacts
Recent comments about Autopia Car Wash company
Cashier at carwash used my credit card number
TsunamiExpress.com
1 review
Adriateh
1 review
Take 5
1 review
National Detail Pros
5 reviews
cobblestone.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We had a somewhat related experience with our credit card and Autopia. We were mistakenly signed up for a more than $30 monthly service that was billed automatically to our credit card after using our credit card to pay for a service at Autopia in Livermore. When we realized the problem, we notified Autopia. They acknowledged the error but only refunded half of many months of charges. No explanation was given for only refunding half and all attempts to contact them have been ignored. A person by the name of Burges was supposed to contact us, but it’s been a few months now. Find a more trustworthy, customer oriented place to have your car washed. There are others wherever you are located.