AutoProtect’s earns a 1.0-star rating from 1 reviews, showing that the majority of vehicle owners are dissatisfied with warranty coverage.
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Fraudsters
I bought a Runflat Tyre Insurance policy when I bought the car from the dealer.
The Tyre insurance company is called Auto Protect and they are based in
Cambridge House, Cambridge Road
Harlow, Essex, CM20 2EQ, UK.
I recently had a puncture in my rear tyre (driver's side), the punctured tyre was newish with 6mm 7mm 6mm tread left.
The bloody insurance company rejected the claim because in the terms and conditions it says "one claim per tyre"
It also says that I can claim up to a maximum of 5 claims per year.
I claimed 3 times so far and have followed all the procedures etc...
ALL my tyres have been/ are newish and well above the legal limit...( so not like i'm stickin nails when my tyres need replacing!)
The insurance company is using this clause of "one claim per tyre" to reject my claim, because they are saying that I already claimed a rear tyre (driver's side) in May this year, which I did. But the same tyre got a puncture!
I asked them why does it say " maximum of 5 claims per year" and the d*ckhead said that the fifth tyre is the spare wheel!...I was like, its a BMW with runflat! it doesn't have any spare tyre!...
I'm posting this on all car forums I'm a member of and have already contacted consumer direct...
Any advice from my peeps here?
I hate these f**kin insurance companies...ALWAYS AN EXCUSE TO REJECT A CLAIM...
To all PLEASE BEWARE of AUTO PROTECT Cambridge House, Cambridge Road
Harlow, Essex, CM20 2EQ, UK
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Overview of AutoProtect complaint handling
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AutoProtect Contacts
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AutoProtect phone numbers0871 384 11670871 384 1167Click up if you have successfully reached AutoProtect by calling 0871 384 1167 phone number 0 0 users reported that they have successfully reached AutoProtect by calling 0871 384 1167 phone number Click down if you have unsuccessfully reached AutoProtect by calling 0871 384 1167 phone number 0 0 users reported that they have UNsuccessfully reached AutoProtect by calling 0871 384 1167 phone number
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AutoProtect emailssales@autoprotect.co.uk86%Confidence score: 86%salescustomerqueries@autoprotect.co.uk79%Confidence score: 79%supportdevelopment@autoprotect.co.uk78%Confidence score: 78%itservices@autoprotect.co.uk77%Confidence score: 77%support
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AutoProtect addressWarwick House, Roydon Road, Harlow, CM19 5DY
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AutoProtect social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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Hear Hear, yes they are fraudsters, I bought a gold car warranty off them two years ago, its supposed to be a 5 year warranty and so far they have wiggled out of two out of three legitimate claims that are supposedly covered by the warranty. Fraudsters, con-men, liars and legalised criminals. The Director is Michael McViegh and he should be arrested for robbing honest working people. Where the hell is trading standards when you need them...! DO NOT BUY ANYTHING FROM AUTOPROTECT OR ANY PRODUCT FROM MICHAEL MCVIEGH COMPANYS. I will be taking this further with a watchdog tv programme.