Aux USA’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with experience.
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24k btu aux mini split
It’s cheap junk. But in more detail we had a compressor fail. The company wanted me to ship them the entire condenser unit which is the outside section, they would confirm it was bad and would fix it or send me another unit. I would have to pay the shipping which was going to cost around $700-800. I bought the whole system for $1000. So I asked what it would cost for just the outside unit. They said $800. They are extremely slow at responding so all of this took months. I replied back that I would like to buy the new ac unit even though my unit has a warranty it wasn’t worth the cost to ship it. They still haven’t responded. To my email that I sent in regards to wanting to buy a new unit so I bought a different unit. Ran me about $1200. Free shipping and arrives in a few days. DONT BUY THE AUX brand. If you do after reading this that’s definitely a short between the thermostat and the floor.
Desired outcome: Better customer service to any other customer who blindly buys from AuXUSA
Is Aux USA Legit?
Aux USA earns a trustworthiness rating of 84%
Highly reliable. Use their services with confidence, yet trust but verify.
Auxusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Auxusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Auxusa.com you are considering visiting, which is associated with Aux USA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Auxusa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for auxusa.com on popular sites. Be cautious and do additional research. Look for information about the Aux USA and be careful with personal information or transactions.
- Auxusa.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The auxusa.com may offer a niche product or service that is only of interest to a smaller audience.
- Aux USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Aux USA Reviews 0
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About Aux USA
One of the key strengths of AuxUSA is their commitment to providing exceptional customer service. The website is user-friendly and easy to navigate, ensuring that customers can quickly find the products they need. The team at AuxUSA is also highly knowledgeable about the products they sell, so customers can be confident that they are receiving accurate information and guidance when they shop.
Another key aspect of AuxUSA's business model is the quality of their products. The company only sources accessories from trusted suppliers, ensuring that each product is made from durable materials that are designed to last. This means that customers can depend on the products they purchase from AuxUSA to perform reliably over time, without experiencing issues such as fraying cords, weak connections, or other common problems.
Perhaps the most appealing aspect of AuxUSA is their competitive pricing. The company is able to keep prices low by operating as an online store, rather than having a physical storefront with expensive overhead costs. This means that customers can enjoy high-quality accessories at a fraction of the price they might pay at a traditional electronics store.
Overall, AuxUSA is an excellent choice for anyone looking for reliable and affordable electronic accessories in the United States. With their commitment to customer service, high-quality products, and competitive pricing, this online store is sure to satisfy even the most discerning tech enthusiasts.
Overview of Aux USA complaint handling
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Aux USA Contacts
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Aux USA phone numbers+1 (909) 979-9892+1 (909) 979-9892Click up if you have successfully reached Aux USA by calling +1 (909) 979-9892 phone number 0 0 users reported that they have successfully reached Aux USA by calling +1 (909) 979-9892 phone number Click down if you have unsuccessfully reached Aux USA by calling +1 (909) 979-9892 phone number 2 2 users reported that they have UNsuccessfully reached Aux USA by calling +1 (909) 979-9892 phone number
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Aux USA address1269 W 9th St, Upland, California, 91786-5706, United States
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Aux USA social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Aux USA contacts
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