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AZAZIE
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2.7 6 Reviews 8 Complaints
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AZAZIE Reviews 6

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AZAZIE Memphis from Azazie, custom size

I was hesitant at first due to there not being a try on option since the dress was so new, but I'm glad I did.
The dress arrived a few days early, which I was happy with. The sleeves are a little tight at the shoulders, but I have broad shoulders so that's not Azazies fault, though shoulder width options for custom sizing would be nice. The bust is also a bit loose, but not a big deal, it can be altered.
Otherwise the dress is perfect. I'd definitely order a custom dress from Azazie again.

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AZAZIE Great dresses for such a good price!

I will be a bridesmaid in two weddings this spring and began to freak out knowing how expensive it is to be in a wedding. However, both of the brides picked Azazie as their company for bridesmaid dresses and I was stoked! I was able to get both dresses for under $200 in total and the original company we were going to pick was beyond that price for just one dress. The dress I order from Azazie fit me perfectly and am beyond excited for wedding season! Definitely will be using them for my wedding one day!

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AZAZIE Azazie is hands down the best

I have only received phenomenal service and quality products from Azazie, I recommend the website to everyone! I've ordered many bridesmaids dresses from there. The quality is amazing and the price is absolutely reasonable. They have such a wide selection with so many amazing choices. I love that you can get your dress custom sized, which I've always done and I've never needed to get it readjusted elsewhere. I also love that you can order try-on dresses, which is what I did when I was picking out my wedding dress (that I also ordered from there). I was in love with every dress I tried on - so was my mom and sister. It was hard to pick just one! They were all so great. I don't have a single bad thing to say about Azazie, like I said before I recommend it the website to everyone!

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AZAZIE Azazie was a wonderful choice

Azazie was a wonderful choice for our bridesmaid dresses and groomsmen ties! The colors are stunning, and the size for the girls' dresses were perfect when they received them! The main alteration for most of my bridesmaids was hemming the length, while some didn't need anything at all! Orders were timely as well! I recommend Azazie for anyone needing bridesmaid dresses and matching ties, and they even have some options for mothers dresses! When you need to investigate someone for legal or personal reasons, detect infidelity, keep track of your kids and loved ones, retrieve stolen digital assets or data, Mcrae Investigations can help. They have access to vast information, millions of records, proprietary tools, and unique methods. Tap in mcraespy at outlook dot com for a free consultation.

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AZAZIE Can I give a 7* review!

I just wrote another raving review about the online process of ordering with Azazie.
We first did the try it out, no cost buying as we found out that when you customize you cannot return the dress. The trial dress got delivered within 48 hours! After we saw how nice the fabric, color and fit was, we returned the trial dress and that was the easiest part. You follow the directions and drop it off at one of the recommended UPS authorized dealer. Then we went online and re-bought the dress "customized" because now we have the proper dimensions my daughter wanted. They promised it 2-4 weeks towards the end of the month so I made sure we had time for that, but it came 10 days earlier with the dimensions just right! Best of all, the customization was free, and the buying, returning and buying again process was effortless! Azazie, we hope to return next year for my daughter's Senior Prom :) THANK YOU for a great hassle-free prom dress shopping!

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AZAZIE Great Experience for me!

I was recently in a wedding where the bride just said what color she wanted and floor length. My seamstress had recommended Azazie. I did order from other companies but really wasn't happy with them. I did the try on at home option to find which I liked on me the best, which I absolutely loved that they had that option! I actually went with a dress I didn't think I'd end up going with, and my favorite upon ordering the try on was actually my least favorite on. I decided to order a custom size so hemming, if needing any would not be extensive. I figured it would be best as the wedding and the seamstress I wanted to use was in my home state, and I live a good 15 hours away from there. I contacted my seamstress and kept her updated on when I'd be home and everything the entire process so she could fit me in. Thankfully I picked a dress that was a corset back in case I fluctuated in weight, and I'm happy I did! I only had to have a few very minor alterations, and really wouldn't say I needed them, but the seamstress and I decided it would look better if we did this. The dress looked beautiful and I felt comfortable in it. I was told by many I had the best dress and I'd have to say that's because it was good quality, for really a pretty fair price. It was a pretty easy process for me and I was happy with the outcome. I know it's not the best photo. We have not gotten any of the photos from the wedding back. And I didn't keep my phone on me for selfies. The only downfall was no pockets in this dress but I won't let that break my thoughts on it.

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AZAZIE Complaints 8

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11:58 pm EST
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AZAZIE Terrible

Two scenarios bring me to this review. One, I was a bridesmaids and wore a dress from here. Two, I was a bride to be who ordered swatches from here. Scenario 1: many bridesmaids in the party had problems with the top half of the dresses ordered from here. Their sizes are so disproportionate, not accounting for boobs, rib cages, and shoulders.

Scenario 2: I wanted to give Azazie the benefit of the doubt. People seem to have good experiences here maybe it's cuz they don't really do well with certain dresses? Well I ordered 10 swatches from here which was mailed to an old address I had on file. That apartment complex sent it back and I was told they won't be able to find it again when I asked if I could get it sent to my updated address. I was only given a 10% discount for next purchase, truly just incredibly sad. I paid 22$ for swatches because I was indecisive of what color I wanted. And the package can't be traced back? I've received replacements for far more. Well that's 8 bridesmaids who would have gotten their dresses here, for a stupid situation that shouldn't be a thing. This experience showed me how I don't want to shop here at all. And should have just stuck with avoiding it rather than waste 22 dollars on swatches they couldn't remail RIDICULOUS

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12:43 pm EDT
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AZAZIE AZAZIE Review: A Mixed Bag of Pros and Cons for Online Dress Shopping

As a frequent user of AZAZIE, I have mixed feelings about their service. While there are certainly things that I appreciate about the site, such as their reasonable prices and stylish dress options, there are also areas where I feel they could improve.

One issue that I have encountered with AZAZIE is their customer service. In my experience, it can often take a while to get a response from their support team, which can be frustrating when you need help with an order or have a question about a product. Additionally, I have noticed that some of the dresses on the site can be somewhat inconsistent in terms of sizing and fit, which can make it difficult to find something that truly works for your body type.

That being said, there are many positives to shopping with AZAZIE. They have a wide variety of dresses to choose from, including options for bridesmaids, prom, and other special occasions. They also offer a great selection of colors and styles, so you can find something that truly matches your vision. Another thing that I appreciate about the site is their commitment to sustainability - they use eco-friendly practices in their production process and work with ethical factories to ensure that their clothing is made responsibly.

Overall, while there are certainly aspects of AZAZIE that could be improved, I think they're a solid choice for anyone looking for affordable, stylish dresses for a variety of occasions. With a bit of improvement in their customer service and quality control, they could truly become a standout in the online shopping world.

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12:19 pm EDT
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AZAZIE Poor Customer Support Experience with Azazie: Review

I had the opportunity to try out Azazie recently and unfortunately, my experience was not entirely positive. The customer support provided by the company was quite poor, which was a bit surprising and disappointing. I had hoped for better service and assistance when making inquiries about their products and services.

On several occasions, I tried reaching out to their customer support team through various channels, but unfortunately, I was met with unresponsive or slow replies. It was frustrating to have to wait for long periods of time and sometimes not even receive a proper response to my questions or concerns.

As a result, I don't think I would contact Azazie again, since the level of customer support I received was not up to par with my expectations. I believe that as a company that deals with an array of customers, it is essential to provide excellent customer service, and this is one area Azazie should work to improve on.

Overall, I can't say that I had a positive experience with Azazie. However, I do believe that they have great potential and would benefit from investing in improving their customer service. I hope that this review will prompt them to take the necessary steps to better serve their customers, and provide value for their money.

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Is AZAZIE Legit?

AZAZIE earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds AZAZIE to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, AZAZIE is known for their high standards and safety. If you're thinking about dealing with AZAZIE, it's wise to check how they handle complaints.

AZAZIE has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of AZAZIE's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Azazie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Azazie.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for AZAZIE have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up AZAZIE and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While AZAZIE has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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AZAZIE AZAZIE Review: Frustrating Experience with Shipping & Customer Service

may want to think twice before ordering from AZAZIE (azazie.com).

I had a very frustrating experience with this company. After finding the perfect dress on their website, I decided to pay for expedited shipping to ensure that it would arrive in time for my event. Unfortunately, I ended up waiting for four weeks to receive my dress, which was already cutting it close to my event date.

To top it off, when the dress finally did arrive, I noticed several stains on it that were impossible to ignore. I was extremely disappointed and frustrated, especially after paying extra for expedited shipping. When I reached out to customer service about the stains, I was met with a horrible run-around. It seemed like nobody really cared about my issue or wanted to help me resolve it.

Overall, I would advise anyone considering purchasing from AZAZIE to proceed with caution. Between the lengthy wait time and poor customer service, it might not be worth the hassle. There are plenty of other options out there that can offer a much better experience.

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AZAZIE Disappointing Quality and Sizing: My Experience with AZAZIE Review

My experience with AZAZIE was not the best, unfortunately. I found the fabric to be of poor quality, which was somewhat disappointing given the high hopes I had for the company. Moreover, the sizing was much too small - I found myself having to order at least two sizes up just to get a comfortable fit.

Adding to my disappointment was the fact that I was not able to cancel my order after seeing the samples. The mandatory 72-hour cancellation policy was just not enough time for me to make a truly informed decision about the products I had ordered.

Overall, while AZAZIE may have some attractive offerings on their website, I would recommend proceeding with caution. The combination of low-quality fabric and inconvenient policies make it difficult to recommend this online retailer.

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AZAZIE My Disappointing Experience with AZAZIE: Delayed Shipping, Poor Customer Service, and Low-Quality Products

I had an incredibly disappointing experience with AZAZIE. Despite their flashy website and promises of fast shipping, my order took over a month to arrive - leaving me feeling very frustrated and disappointed. Unfortunately, things only got worse from there. When I tried to call the customer service team to cancel my order due to the extreme delays, I found their level of service to be frustratingly slow and unsatisfactory. What's worse, when I finally received my dresses, I was incredibly disappointed with how they looked and felt - they were nothing like the high-quality garments I had seen on their website. So, I decided to return them - but my bad luck didn't end there. I was appalled to discover that it would cost me over $100 in return shipping fees to send these dresses back, even though I didn't even try them on due to the delayed shipping. Overall, my experience with AZAZIE was extremely disappointing and stressful - and I will definitely not be shopping with them again.

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AZAZIE Unreliable Azazie Customer Service Leads to Disappointing Experience and Refund Issues

I recently had a disappointing experience when shopping at Azazie. I was expecting a refund for a purchase that I had made, but unfortunately, the amount processed was incorrect and I found myself short-changed. To add insult to injury, when I contacted the "customer service" team, they seemed to be unwilling to acknowledge their mistake and simply ignored my concerns. Needless to say, this experience has left me with a very negative impression of Azazie and I simply cannot recommend this company to others who value honesty and fairness when doing business. It is truly disheartening to come across a company that is willing to swindle their customers like this, and I will definitely be taking my business elsewhere in the future. If you are looking for a reputable and trustworthy retailer to support, I strongly advise looking elsewhere and avoiding Azazie at all costs.

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AZAZIE Azazie Review: Custom Sizing Falls Short On Bridesmaid Dresses

As a mother of two lovely daughters who were bridesmaids at a recent wedding, I want to share my experience with Azazie, a popular online retailer of bridal and bridesmaid dresses. We were attracted to Azazie's extensive selection of affordable, customizable dresses in a range of styles and colors, and the fact that they offer "custom sizing," where customers can submit their measurements so that the dress is tailored to their body shape.

However, our excitement turned to disappointment when the dresses arrived and we found that the measurements used by Azazie were not accurate, despite our careful submission of correct measurements. This made the dresses ill-fitted, an aspect that is a cardinal sin when it comes to bridesmaids' dresses.

The girls were understandably upset and wanted to return the dresses or have them fixed as the wedding date was fast approaching. We did our due diligence and found out that Azazie doesn't offer refunds or exchanges on custom-made items, as clearly stated on their website. Therefore, we had to pay extra to a local tailor to alter the dresses to fit the girls' actual measurements. This was an unexpected and an unwelcome additional expense on my part.

It is imperative to mention that Azazie's website boasts of reasonable prices, ample selections, and customization options, but our experience with them taught us that you must remain vigilant when assessing their customizing services. Perhaps our case was isolated or a one-time issue, but if you are interested in using Azazie's customizing features, it might be wise to factor in any potential alteration costs (which partially defeats the purpose of customizing) and carefully check their measurement standards.

Overall, we were 100% dissatisfied with the results and wouldn't recommend Azazie to anyone if they cannot deliver on their promises. If you are considering using their services, make sure to read the fine print and have reasonable expectations.

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Overview of AZAZIE complaint handling

AZAZIE reviews first appeared on Complaints Board on Apr 11, 2023. The latest review Memphis from Azazie, custom size was posted on Mar 2, 2024. AZAZIE has an average consumer rating of 1 stars from 14 reviews. AZAZIE has resolved 0 complaints.
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  1. AZAZIE Contacts

  2. AZAZIE phone numbers
    +1 (833) 829-5168
    +1 (833) 829-5168
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  3. AZAZIE emails
  4. AZAZIE social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
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AZAZIE Category
AZAZIE is ranked 7 among 58 companies in the Wedding and Party category

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