GigSalad
Reviews and Complaints

I been a member for years and this company was good back in the day. now you get no leads and manger/ staff that are rude and dont care there is a crazy lady that is a manger i think this staff needs to be fired from her to the front office and marketing team whatever they did they need to start over rethink there games plan because the staff wis hurting the name dont waist your money on this comapny DO THE FREE AD

When I booked an entertainer for my event through GigSalad, I had high hopes for a worry-free experience. Unfortunately, that wasn't the case. Two months after booking and paying for a Santa Claus entertainer for a children's party, the entertainer cancelled on me at the last minute due to a double-booking. I was left scrambling to find a replacement Santa with very little time left before the event.

What frustrated me even more was that the entertainer didn't make any effort to make it right or help in any way, despite ruining my plans. To make matters worse, GigSalad's "worry-free guarantee" which promises peace of mind for its customers, only amounted to a refund of my money. But in my view, a refund doesn't do much when you're left to deal with last-minute crises and find alternative vendors when you really needed a reliable one.

What really disappointed me about GigSalad was their lack of accountability and their reluctance to put people above profits. After the incident, I realized that a company that provides this type of service is only as good as the talent they contract, and unfortunately GigSalad doesn't seem to care as long as they're making money. As a business owner, I know how important it is to carefully choose partners and vendors because they are an extension of my business. It's clear that GigSalad doesn't subscribe to that same line of thinking.

If you're planning an event and want to avoid unexpected mishaps and unreliable vendors, I highly recommend considering other alternatives before booking with GigSalad. While their website looks flashy and professional, the reality is that their services are flawed and unsatisfactory. Don't risk the success of your event with GigSalad.

When it comes to GigSalad, there are certainly some issues that vendors should be aware of. While the website does offer some benefits, such as increased visibility and the ability to bid on jobs, there are some significant drawbacks as well.

One of the biggest issues is the fact that GigSalad charges vendors either a commission per gig or a yearly advertising fee, but then allows customers to leave reviews that can be erroneous, unfair, or even intentionally harmful. This means that even if you pay to be "promoted," you still have to deal with the possibility of being badmouthed by customers who may be trying to game the system.

Another issue is the fact that GigSalad pits vendors against each other to bid on jobs, which can attract low-quality leads or customers who are only looking for the cheapest possible price. This can be frustrating for vendors who are trying to provide high-quality services and build their reputation.

Despite these issues, some vendors may still find value in keeping a free profile on GigSalad and paying the commission on jobs they do get. However, it's important to keep in mind that the website's policies are not always vendor-friendly and that you may end up wasting a lot of time dealing with low-quality leads or unhelpful customer support.

Ultimately, it's up to each individual vendor to decide whether or not GigSalad is worth their time and money. While there are certainly benefits to using the website, it's important to be aware of the potential downsides as well.

GigSalad is a service that has a lot of potential to connect clients with talented vendors that can make their events truly unforgettable. However, the policy that requires clients to pay both the deposit and balance up front, and then hold onto the vendor's payment until days after the event has taken place, is frustrating and unreasonable. As a vendor myself, I know that my policy has always been to receive full payment before performing, so this was a major issue for me.

The fact that GigSalad did not make this policy clear before I signed up was also disheartening. I would not have joined if I had known about this policy from the start. Since discovering this, I have made the decision not to renew my membership, and I now have to caution potential clients against choosing to book through GigSalad.

The only workaround I have found is to list the entire amount charged as the "deposit" so that I actually receive payment before the event. This is obviously not ideal, as it increases the cost listed on the site, but it is the only way to accept gigs through the platform while still receiving full payment beforehand.

Additionally, the customer service provided by GigSalad has left something to be desired. I have found their representatives to be less than helpful when attempting to rectify these issues. Overall, I am highly disappointed in the way GigSalad has handled this, and I would not recommend their service to others.

As a photographer, I was initially intrigued by the promise of multiple categories available on GigSalad when I signed up for a month. Unfortunately, I quickly realized that there are only a couple of categories available for photographers, which was not ideal. Even after paying for the service, I did not receive any events to bid on during my subscription period.

While it is possible to list yourself on GigSalad for free, this only allows you to appear in one category - and over the past year or two that I've been listed, I have only received a few invitations to bid on events.

To be fair, I did have one successful engagement that I landed as a free member, and I appreciated the opportunity. However, I cannot justify paying $30 a month plus any booking fees for a service that does not provide me with a significant number of events to bid on.

In conclusion, while GigSalad may work well for some types of entertainment professionals, it has proven to be less effective for photographers like me.

As an artist who has had experience with GigSalad, I believe that it's important to share my thoughts and opinions on this platform with others. While there are many people who may find value in using sites like GigSalad to connect with artists and musicians, I have to say that my experience was not a positive one.

One of the biggest issues I have with GigSalad is that they take a significant cut of the profits without doing much to support the artists themselves. While I understand that there are expenses associated with running a platform like this, I don't think it's fair for them to take such a large percentage of each gig's earnings. This has a real impact on the artists who use their site, who are already struggling in a difficult industry.

Furthermore, I have to say that I was extremely disappointed with their customer service. As someone who was trying to delete my account, I felt like it was impossible to get anything done. It took talking to two different people just to make any progress, and even then, I'm not entirely sure that my account was actually deleted. This kind of lackluster support is just unacceptable, especially when they're dealing directly with people's livelihoods.

All in all, I would strongly advise anyone who is considering using GigSalad to think twice. While there may be some benefits to the platform, I found it to be more trouble than it was worth. Instead, I recommend taking the time to seek out artists on your own - not only will you be supporting them directly, but you'll also be able to build a real relationship with the people you're working with.

When it comes to finding entertainment for your event, you want to ensure you have plenty of options and can make an informed decision. That's why websites like GigSalad can be useful in connecting event planners with performers, DJs, and other entertainment professionals. However, it's important to be aware of some potential issues that can arise when using these services.

One issue to watch out for is the fact that GigSalad releases your contact information to vendors right away, before any bids have been accepted or reviewed by you. While this may seem convenient, it can open the door to scammers who may take advantage of your trust. As one reviewer shared, they had a negative experience with a vendor who contacted them directly and failed to deliver on their contract.

The Worry-Free Guarantee offered by GigSalad can provide some peace of mind, but it's important to understand that this only applies if all contracts are done through the site. If you're contacted by a vendor outside of the platform and experience a problem, you may not be eligible for the guarantee.

To avoid these types of issues, it's a good idea to carefully review any bids or offers you receive through GigSalad and only work with vendors who have a positive track record and good reviews from other clients. You may also want to consider using a different platform or service that doesn't release your contact information until after you've accepted a bid or proposal. Ultimately, with some research and caution, you can use GigSalad or similar sites to find the perfect entertainment for your event.