Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores Ballard Designs Order #T5583033
Ballard Designs

Ballard Designs review: Order #T5583033

G
Author of the review
8:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am uncertain exactly whom to connect with on this issue as I have spoken to your Customer Service and have sent two emails to them and also spoken to an order representative regarding this. This is in regard to an order placed in February 2023 order #T5583033. There were two tables ordered…one arrived by truck within the first month or so and the other was on back order…which I thought would arrive by truck also. I was contacted by the trucking device for delivery and all was fine. The second table was back ordered until August…I was to receive confirmation of delivery date. I never received a notice of a delivery date. The table was delivered on or around July 29th. It sat outside for three weeks when I was notified by a neighbor. ( This is a vacation home.) I was not happy and spoke to a customer service person who said I was notified when I placed the order in February. She indicated that I would be given a $50 refund for some of the shipping charges…I never received it and it was not on my account. I just placed another order and asked to be credited at this time. The representative taking my order stated that this was in my record however she could not honor this…it had to come from billing. Right now I feel as though I am getting the run around…can you please either tell me who to talk to or can you intervene for me?

Thank you in advance for any help you can give me.

Sheila Grogan

Sent from my iPhone

Desired outcome: $50 credit to my account

Confidential Information Hidden: This section contains confidential information visible to verified Ballard Designs representatives only. If you are affiliated with Ballard Designs, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Ballard Designs reviews & complaints

Ballard Designs - Do not order from them 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ballard Designs - Customer Abuse
Ballard Designs - faulty merchandise and no support from company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ballard Designs - Broken bookshelf replacement
Ballard Designs - marketing scam
Ballard Designs - Great value for the price point
Ballard Designs - Mixed Experiences with Ballard Designs
Ballard Designs - Accent cabinet
Ballard Designs - banquette bench
Ballard Designs - Packaging sucks but customer service good
View all Ballard Designs reviews and complaints

  1. Ballard Designs Contacts

  2. Ballard Designs phone numbers
    +1 (813) 875-7100
    +1 (813) 875-7100
    Click up if you have successfully reached Ballard Designs by calling +1 (813) 875-7100 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (813) 875-7100 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (813) 875-7100 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (813) 875-7100 phone number
    Tampa, FL
    +1 (904) 642-3260
    +1 (904) 642-3260
    Click up if you have successfully reached Ballard Designs by calling +1 (904) 642-3260 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (904) 642-3260 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (904) 642-3260 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (904) 642-3260 phone number
    Jacksonville, FL
    +1 (954) 633-4394
    +1 (954) 633-4394
    Click up if you have successfully reached Ballard Designs by calling +1 (954) 633-4394 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (954) 633-4394 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (954) 633-4394 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (954) 633-4394 phone number
    Coral Springs Outlet, Margate, FL
    +1 (404) 603-7033
    +1 (404) 603-7033
    Click up if you have successfully reached Ballard Designs by calling +1 (404) 603-7033 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (404) 603-7033 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (404) 603-7033 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (404) 603-7033 phone number
    Atlanta, GA
    +1 (770) 594-1671
    +1 (770) 594-1671
    Click up if you have successfully reached Ballard Designs by calling +1 (770) 594-1671 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (770) 594-1671 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (770) 594-1671 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (770) 594-1671 phone number
    Roswell Outlet, GA
    +1 (508) 315-6042
    +1 (508) 315-6042
    Click up if you have successfully reached Ballard Designs by calling +1 (508) 315-6042 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (508) 315-6042 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (508) 315-6042 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (508) 315-6042 phone number
    Natick Mall, MA
    +1 (516) 874-5235
    +1 (516) 874-5235
    Click up if you have successfully reached Ballard Designs by calling +1 (516) 874-5235 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (516) 874-5235 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (516) 874-5235 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (516) 874-5235 phone number
    Roosevelt Field, Garden City, NY
    +1 (980) 365-8951
    +1 (980) 365-8951
    Click up if you have successfully reached Ballard Designs by calling +1 (980) 365-8951 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (980) 365-8951 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (980) 365-8951 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (980) 365-8951 phone number
    SouthPark Mall, Charlotte, NC
    +1 (513) 603-1333
    +1 (513) 603-1333
    Click up if you have successfully reached Ballard Designs by calling +1 (513) 603-1333 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (513) 603-1333 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (513) 603-1333 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (513) 603-1333 phone number
    West Chester Outlet, OH
    +1 (484) 801-5820
    +1 (484) 801-5820
    Click up if you have successfully reached Ballard Designs by calling +1 (484) 801-5820 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (484) 801-5820 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (484) 801-5820 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (484) 801-5820 phone number
    King of Prussia Mall, PA
    +1 (571) 341-5391
    +1 (571) 341-5391
    Click up if you have successfully reached Ballard Designs by calling +1 (571) 341-5391 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (571) 341-5391 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (571) 341-5391 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (571) 341-5391 phone number
    Tysons Corner Center, VA
    +1 (513) 603-1100
    +1 (513) 603-1100
    Click up if you have successfully reached Ballard Designs by calling +1 (513) 603-1100 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (513) 603-1100 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (513) 603-1100 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (513) 603-1100 phone number
    +1 (800) 536-7551
    +1 (800) 536-7551
    Click up if you have successfully reached Ballard Designs by calling +1 (800) 536-7551 phone number 0 0 users reported that they have successfully reached Ballard Designs by calling +1 (800) 536-7551 phone number Click down if you have unsuccessfully reached Ballard Designs by calling +1 (800) 536-7551 phone number 0 0 users reported that they have UNsuccessfully reached Ballard Designs by calling +1 (800) 536-7551 phone number
    Customer Service
    More phone numbers
  3. Ballard Designs emails
  4. Ballard Designs address
    5568 West Chester Road, West Chester, Ohio, 45069, United States
  5. Ballard Designs social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Ballard Designs Category
Ballard Designs is ranked 24 among 372 companies in the Furniture Stores category
#22 Living Spaces Furniture Living Spaces Furniture #23 Nebraska Furniture Mart Nebraska Furniture Mart #24 Ballard Designs Ballard Designs #25 Restoration Hardware Restoration Hardware #26 RC Willey Home Furnishings RC Willey Home Furnishings
Ballard Designs Alternatives
Jordan's Furniture 42 reviews Jackson Furniture / Catnapper 61 reviews Plumbs 1 review Furniture Galore 8 reviews 4seating.com 14 reviews