Menu
For Business Write a review File a complaint
CB Online Shopping BannerBuzz They will NOT deliver your merchandise on time as promised
BannerBuzz

BannerBuzz review: They will NOT deliver your merchandise on time as promised

S
Author of the review
11:28 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order for window decal and paid for priority shipping which means I was supposed to get "quick" turnaround. I uploaded the artwork and asked for the proof, supposedly a proof was going to be provided in a few hours. They provided me with the proof about 7 hours later but instead of my image they took out the color from my artwork and made it all white. I asked their design team to make the decal look exactly like the picture I uploaded for them. The next day, I was waiting for my proof, I gave them 8 hours, and nobody got back to me. I contacted customer service to find out what is going on with my proof. Customer service told me that their design team is overwhelmed and asked me if I could wait another 2 hours. I told them ok - 2 hours later - there was nothing from their design team. I contacted customer service and they gave me the same story - they short staffed and they are working on my proof. Make long story short - I was going back and forth with them for 2 more days. Now - 3 days later they finally provided me with the decal with correct colors, but the shape is all wrong. There was a reason why I paid extra for priority handling and processing - and what did they do - waste 3 days due to their incompetence, and to add insult to injury, they told me that I have to pay $20 more to get my order processed and shipped. I DO NOT RECOMMEND THIS COMPANY - STAY AWAY FROM THEM, YOU WILL WASTE YOUR TIME AND MONEY!

Recommendation: DON'T order from them if you value your time

0 comments
Add a comment
  1. BannerBuzz Contacts

  2. BannerBuzz emails
  3. BannerBuzz social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  5. View all BannerBuzz contacts
BannerBuzz Category
BannerBuzz is ranked 391 among 1606 companies in the Online Shopping category