CrazySales
Reviews and Complaints

This website, CrazySales (crazysales.com.au), is not recommended. I was disappointed with my recent purchase as I received pillows instead of the air fryer I ordered. Upon calling their customer service, I was met with very rude staff who were incompetent and unsympathetic to my situation.

The cost of the pillows was $44.96 plus $15.95 for shipping, for a total of $60.95. Meanwhile, the air fryer I had originally ordered was priced at $179.96 with $18.89 for shipping, totalling $198.85. This mistake cost me $137.90 altogether, which is a significant amount of money to lose. It is frustrating that a website that caters to the average Australian person can get away with ripping them off.

The owner of the company, a man named Kang Chan from China, runs the business while disregarding the impact it has on his Australian customers. I have a strong feeling that it is a scam website taking advantage of innocent individuals who are trying to make genuine purchases. I highly encourage people to refrain from using CrazySales as it is not a trusted website, and it is too risky for anyone to make a purchase from there.

If you do decide to take the gamble and make a purchase from this site, be warned that it is at your own risk. I hope this review helps others to avoid the stress and financial loss that I experienced.

I gotta say, I'm pretty disappointed with my experience on Crazysales.com.au. This is my first time buying from them and it'll definitely be my last if they don't sort out their site. I mean, how hard is it to provide even basic information about the items they're selling? As a customer, it's pretty important to know where my stuff is coming from, right?

But nope, on Crazysales, you're pretty much left in the dark. And if you run into a problem, good luck trying to contact the seller. I mean, seriously, what are they thinking? I've been trying to get in touch with someone for a week now and I haven't gotten a single response. All my items still say "Processing" and there's no indication of when they'll actually arrive.

And it's not like I didn't have other options, you know? I could have easily gone to eBay and paid a bit more to buy from someone I could actually communicate with. But I thought I'd give Crazysales a shot because they promised guaranteed delivery in 1 to 3 days. That sounded pretty good to me.

Well, turns out it's all just a load of crock. If they can't even be bothered to fulfill their delivery promises, then what's the point of using their site at all? I don't know about you, but I'm not gonna waste any more time or money on a company that can't even bother to respond to their customers.

I'm giving them one more week to sort this mess out, but honestly, I don't have high hopes. If I don't get my stuff or hear from anyone by then, I'll just have to get a refund from PayPal and call it a day. Bottom line: steer clear of Crazysales unless you're prepared to put up with a lot of frustration and disappointment.

I had a really frustrating experience with CrazySales when I decided to purchase a fridge from them recently. Firstly, I went for a flash sale and got what seemed like an amazing bargain - a fridge for just $157. However, a week after making the purchase I still hadn't received any updates and decided to reach out to the company. They told me my item had been damaged in transport, which I found hard to believe to be honest!

Anyway, because I needed a fridge urgently, I decided to place another order - this time for a $500 fridge. When it arrived, I made sure to follow all the instructions and left it for 12 hours before plugging it in. However, it simply didn't work - even after a whole 24 hours of being plugged in, it remained completely warm inside.

When I contacted CrazySales about this problem, they told me it was an issue with the supplier and that I needed to wait for them to send me a label so that I could return the item. Apparently, it could take them up to 8 WEEKS to sort it out!

Honestly, I was so frustrated by this point and would never recommend CrazySales to anyone. It seems like they only care about taking your money, and as soon as you have a problem, they are not interested in sorting it out. If I were you, I would steer clear and find a more reliable company to buy from.

I have a bone to pick with CrazySales (crazysales.com.au) and their dodgy business practices. Let me explain why.

I forked out a whopping $479.96 to purchase a chair for my wife, who is pregnant and in need of a comfortable place to sit. The purchase was made on the 31st of July 2020, mind you, at regular price with no discounts offered at that time.

Lo and behold, just a couple of days after I made the purchase, the same chair was being sold at the same store for just $499.96! They even had the audacity to display a discounted price of $859.95, making me feel cheated in the process. This is clearly a breach of Australian Consumer Law, and I will not stand for it.

Obviously, feeling duped and cheated, I decided to take up the issue with CrazySales and demanded a refund. However, it has been a week and I am yet to receive any refund or answer from them. The worst part is, every time I call them, they keep giving me the runaround and keep saying that they will "get back to me in a couple of hours". This is becoming increasingly frustrating and it seems like I have to take matters into my own hands.

I have had enough of this blatant disregard for consumer rights and I will be contacting the relevant authorities on Monday, August 17th, 2020, to report their illegal activities.

As a consumer, I expect to be treated with honesty, respect, and fairness. CrazySales, unfortunately, has failed to meet these expectations, and I will not recommend them to anyone. My advice to anyone who is considering buying anything from them is to stay far away from them and save yourself from the hassle and frustration that I have had to endure.

I recently bought a massage chair from a company called CrazySales on Ebay. It was meant to be a special gift for my birthday. I paid for it on the 9th of July, and they supposedly shipped it on the 10th of July. They charged me a whopping $220 for shipping to Perth. But guess what? It's been more than two weeks now and I haven't received my package yet! Despite messaging them multiple times, I have not received any response from the company.

Desperate for answers, I called the courier company that CrazySales supposedly used to ship my package - TOLL IPEC. After waiting on hold for about 30 minutes, I was told that they had not picked up any package from CrazySales. What kind of behavior is this? CrazySales later said that because they bulk shipped my purchase, they couldn't scan the item individually. As someone who works in logistics, I know that this is just a ridiculous excuse. Every single item must be scanned regardless of whether it is individual or part of a manifest.

I'm now out of pocket by $1250, and still waiting for CrazySales to refund me the money. Every time I contact them, they give me the same old excuse - COVID, please have patience, we're sorry and whatnot. But their apologies are not going to give me back my time and money. I feel cheated and completely ripped off.

Let me tell you, don't fall for this fraudulent company. Do yourself a favor, save your time and money and do not do business with CrazySales. It's just not worth it.

My experience with CrazySales has been absolutely terrible and I do not plan on shopping with them again. I ordered a queen bed frame and two TV units over three months ago, and the whole process has been a complete nightmare.

The TV units arrived after two weeks, but unfortunately one of them had a part missing. I contacted customer service to ask for the missing part, but it was a long and frustrating process. After a week of back and forth emails, they finally sent the part, only for me to discover that it was the wrong part.

It has now been three months since my initial order, and I still have not received my bed or the correct part for the TV unit. I have reached out to their customer service team numerous times but have not received any helpful updates. The only thing they have told me about my bed is that it is with the courier and out of their control. The tracking information has not updated since August.

I am extremely disappointed with the lack of communication and the complete disregard for my orders. It is frustrating to spend so much money on items, only to not receive them or receive incorrect parts. I would not recommend CrazySales to anyone.

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I recently purchased some artificial turf from CrazySales (crazysales.com.au) and it has been a complete nightmare. I made my purchase over three months ago and the delivery date kept getting pushed back. When I contacted them to see what was going on, they blamed it on COVID-19 and transportation issues as it had to come from Melbourne. They told me to contact them if I still hadn't received it by September 22nd.

To no surprise, it did not arrive by that date, so I reached out to them again. This time, they blamed the transportation company and promised to look into it. Four weeks later, I had sent four emails and they gave me the same excuse every time. Finally, they told me that the item had been lost.

I requested for them to resend it, but they refused until they received the original back. This is beyond frustrating - it's not my fault that it got lost and it is their responsibility to make it right. I even asked for a refund, but they refused until they received the original back.

To make things worse, they won't even provide me with the delivery company's details so I can inquire about it myself. This seems to me like they're trying to hide something and hoping I'll just give up.

In conclusion, I do not recommend dealing with CrazySales. Their cheap prices may seem appealing, but in the long run, they will end up costing you more. They seem to be a fraudulent company and it is not worth the headache and stress.

Got myself a trampoline from CrazySales on December 16th and we were notified that it would arrive on the 20th, which gave us an impression that it would be a perfect pre-Christmas gift. However, due to some issues, only part of the trampoline arrived on the 24th. Although it was not as we expected, we did not make a fuss as we realized we should have ordered earlier.

But as days passed, and the new year came in, we were yet to receive the remaining two boxes. We have tried to track down the boxes ourselves by contacting the company a couple of times, yet we did not get any communication giving us a rough idea about its delivery timeframe. In our most recent phone call, we were informed that our circumstances were not good enough by the courier (IPEC), and that a supervisor would call us back. However, even after patiently waiting, we received no call back or any specific updates.

We were informed later by CrazySales that they had given our three boxes to two separate couriers. Sadly enough, one of the courier drivers does not have a tailgate and as such, cannot deliver large items. We tried to reach out to both couriers, but despite our efforts, we never got useful information; we only ended up getting half-truths and evasions.

As I type this review, we have only 1/3 of a trampoline lying in our lounge room, frustrating and disappointing our kids who eagerly look forward to bouncing on it. We still hope to receive the remaining parts of the trampoline, although the long wait has already left a sour taste in our mouths. Our experience has been rather unpleasant, to say the least, and it's even worse when we consider the quality of the delivered product. The trampoline mat material of the part we received thus far is very thin, almost like a cheap plastic tarp, and seems unlikely to withstand Australian summers beyond one or two seasons.

To sum it up, I would not recommend buying from this company again. It has been a low-quality experience, and our mistaken belief that their delivery process and customer service would follow suit has rendered our purchase unnecessarily expensive and frustrating.

I recently made a purchase from CrazySales - an online retailer that offers a wide range of products at a more affordable price than other stores. I decided to purchase a trampoline and sprinkler system from their website. I was happy to receive my trampoline in just 3 working days, but the sprinkler system took longer than expected, taking up to 2 weeks to arrive. I rang them 4 times as I wanted a status update.

When the trampoline arrived, I was not happy to see that the box was in damaged condition and even the courier told me the same. Upon opening it, I found that 3 of the parts were missing, and one of them was damaged. I was not delighted to see this condition, so I decided to contact the CrazySales team to report the situation. They were polite and cooperative, and asked me to email them some pictures of the damage and missing parts.

After sending the email, I did not hear back from them for a while, and so I decided to call them and enquire about the situation. To my disappointment, I was informed that it would take approximately 2 days for them to evaluate my request and then another 10 days for dispatching the parts. At this point, I was feeling very frustrated and disappointed, so I expressed my concern to the representative. However, all I got in response was "Anything else I can help you with?" before they abruptly cut me off. This did not go over well with me at all and I tried calling them a total of 7 times over the next 2 weeks, but I was unable to get the correct information. Every time, I requested to talk to the manager but was told that they were in meetings and the calls were ended.

In conclusion, I felt that the customer service skills offered by CrazySales were not satisfactory at all during this ordeal. Although their products may be affordable, I would not recommend them to my community due to their poor customer service.

Listen up, folks! I need to warn you about a website called 'Crazy Sales'. As a regular person, I don't want any of you to go through the same terrible experience that I have just been through. Trust me, it's not worth the time and money you'll lose. These guys scammed me out of just over $400!

Let me break it down for you. This website is a full-blown scam. After doing a bit of research, it's become clear that I'm not the only one that has fallen victim to their crooked ways. Here's how they do it - they charge you twice for the same order and then make it incredibly difficult for you to get your money back. They basically force you to either take the same items that you've already paid for or end up with nothing.

To make matters worse, they charged my elderly mother's card twice for a total of over $400 for items that we didn't even want in the first place. Now we're stuck with all this stuff that we don't need and can't afford, and there's nothing we can do about it. When we tried to get our money back, they gave us the run-around with no resolution in sight.

This has caused a lot of stress and inconvenience for us, especially since we used my mother's credit card for the purchase. It took so much effort to convince her that online shopping is safe these days, but these scammers have completely shattered her trust in the system. I had to get a consumer affairs agency involved just to get some sort of recourse.

So, to sum up - avoid 'Crazy Sales' like the plague! There are plenty of other reputable companies out there that actually deliver on their promises. And let's not forget that the products themselves are not even up to scratch. We bought some animal products that turned out to be flimsy and unsafe for our 15-year-old Jack Russell Terrier. It's so disappointing that these guys don't even have quality products to offer.

I wouldn't be surprised if by the time you read this (it's currently February 9, 2018, for reference), most of the $400 worth of products we got from them are no longer working or even dangerous to use. Spare yourself the headache and don't give these scammers your valuable time or hard-earned money. People deserve better than this!

I must say I had a really bad experience with Crazysales. I was hoping to save some cash and purchase some goods from their website but let me tell you, don't bother with these guys. They are terrible.

I had to return some items that I had bought from them because they weren't what I was expecting at all. I chose to send them back via a courier. The courier service confirmed that both items had been delivered to Crazysales but when I contacted them about my refund, they were telling me that only one of the items had been received. They couldn't locate the other one.

It's been sixteen days now and I'm still waiting for my refund. It's incredibly frustrating and I really regret buying from this company. It seems like I'm not alone with this problem either. Other people have left reviews stating similar issues with Crazysales.

I should have known better than to try and save a bit of money. In hindsight, I would have been better off spending a bit more money elsewhere and not having to deal with this hassle. I definitely won't be buying from Crazysales again.

I gotta tell ya, my experience with CrazySales was less than satisfactory. First of all, I only received part of what I ordered and I gotta say, that kind of thing really gets on my nerves. Then, when I tried to get a refund, they were an absolute nightmare to deal with. I mean, come on, customer service is not rocket science. But these guys made it seem like it was brain surgery. I'm still trying to get my refund and it's been a real hassle. If you're thinking of buying anything from CrazySales, let me just tell you, spare yourself the trouble. They have poor service and they can't seem to process a refund effectively. And don't even get me started on the wait time on the phone. I swear, I spent an eternity waiting on hold. All in all, unless you're a glutton for punishment, steer clear of CrazySales.

So I bought some Brother ink cartridges from this site that I've heard of called CrazySales, and let me tell you, it was a bit of a confusing experience. They gave me a 3 pack instead of the 4 pack cartridges that I ordered. When I contacted their customer service about it, they said that the product I was talking about doesn't even exist! I had to send them a screenshot of it and even then, I still had to pay 20% in fees to return it.

To top it all off, I found the exact same product on other websites for 60% less! I mean, what a rip off. It seems like there's no real sale on this site and it's just plain crazy to even consider buying from them. I definitely won't be purchasing anything from CrazySales again.

So, I have to share my experience with CrazySales. I recently purchased a steam cleaner from them and unfortunately it was broken when I received it. I was really disappointed as I was looking forward to using it to clean my floors. I took a video of the problem and sent it to them so they could see the issue for themselves.

I waited patiently for a response and for them to tell me what they were going to do about it. I received a lot of emails from them telling me that they were following up with the provider of the steam cleaner and that it would take some time to get a resolution. I waited a full month without any real progress being made.

I have to say, it was a huge waste of my time. I was so disappointed they were not able to offer a solution and I felt completely ignored. It seemed like they did not care about my concerns at all.

If you want to sell something, you need to support it and offer warranties. In my opinion, if you fail to deliver this, it is wrong and unethical. If you are going to disregard your customers, you should not be in business!

I would not recommend purchasing from CrazySales if you are looking for a reliable product and great customer service. There are much better places to shop out there. It’s a shame because I was really excited to use that steam cleaner but now I have to look for other options.

I bought one of them light up snowmen from CrazySales for $220. Had it up for a bit but the wind was blowing and it's made of cloth with lots of holes, so it was wobbling around quite a bit. Next thing ya know, it was laying flat on the ground. Turns out, all the welds at the base done busted! The scarf was laying on the ground too, cuz the glue that holds the velcro didn't hold up for very long. I got in touch with them people at CrazySales and they offered me a measly $30 to get it fixed up by one of my own locals. Damn, they really insulted me when they did that! So I told them I wanted my money back instead but they was like, "nope!" So I say don't even bother buying from them folks, save yourself the trouble!

So, I purchased 2 dance mats from CrazySales, as Christmas gifts for my cousins and I must say my experience with them wasn't a good one. Firstly, the boxes in which the mats were delivered were broken and the instructions were in some foreign language, making it difficult for me to understand them and help my cousins assemble the items. I was really disappointed with that!

However, what made it worse was that CrazySales didn't take any responsibility for the damaged packaging of the product and said that they couldn't replace or refund me. I mean come on, they could've at least tried to help me out, but instead they just washed their hands off the matter. It really annoyed me.

To add insult to injury, the dance mats didn't look anything like what was advertised on their website. I felt like I got scammed! It's a shame because I was really looking forward to using their service again but now I regret that decision.

Honestly, I would not recommend CrazySales to anyone. It's just not worth the hassle and disappointment. I suggest you look for some other online store if you want a satisfying shopping experience.

I had a terrible experience with CrazySales (crazysales.com.au) when I purchased an expensive item from them. They claimed that the item had been shipped but it turned out that it had not even left their warehouse yet. This was a very frustrating experience, as I had expected to receive the item within three weeks, but it ended up taking three months to arrive.

When the item finally arrived, it turned out to be faulty. I submitted a warranty claim, but CrazySales refused to honour it. Instead, they kept me waiting for eight weeks, giving me the runaround and refusing to give me a refund or a replacement. To add insult to injury, they only offered me $10 in compensation for an item that was completely unusable. This was a clear indication that they do not care about the satisfaction of their customers.

It is clear to me that CrazySales is a giant scam. They do not honour their warranties and will not accept returns of faulty items. As a result, I will have to take my complaint to another authority to deal with it. It is absolutely unacceptable that a company can treat their customers so poorly and fail to deliver on their promises.

Overall, I would not recommend CrazySales to anyone. They have proven themselves to be untrustworthy and unreliable, and it is clear that they are only interested in making money at the expense of their customers. If you are looking for an online retailer that cares about their customers and stands behind their products, you should look elsewhere.

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So, I had a bit of a situation with CrazySales. I was buying a toy for my nephew's birthday and unfortunately the buttons on the toy didn't work. On top of that, the toy I received didn't look like the one advertised in the picture. I didn't really know where to start in order to get this resolved, so I tried sending an email, but had no luck. After some searching, I finally found their phone number and gave them a call.

They told me to download an app in order to upload a video of the faulty toy. But the problem was, I didn't have a smart phone to do this. When I explained this, they simply told me to find someone who has a phone and can help me. I was a little taken aback by this, but I was resigned to do whatever it takes to get the problem sorted out.

The thing is, this issue is still ongoing and it's been a bit of a nightmare dealing with them. I'm honestly not sure if they'll do anything to fix the problem. Needless to say, I won't be buying from CrazySales again. It's just not worth the hassle.

I was really disappointed with my recent purchase from the website CrazySales.com.au. I wish I had read reviews before I bought an automatic chook door with a warranty. Unfortunately, after I installed it, I started experiencing an error 2. I tried to follow the instructions provided to fix the issue, but the door reverted back to error 1. The instructions advised me to send the product to the factory for repair.

I dismantled the product and packed it up in the box it came in. I then made contact with the firm's customer service team regarding the issue. However, I was told that they wanted a video of the problem. I explained that I had dismantled the product and packed it up accordingly, but they refused to accept my explanation and suggestions until I produced a video.

This was incredibly frustrating for me as I would have had to unpack and reassemble the product just to provide a video. I am really disappointed with this level of customer service. I have decided that I will be returning the product and demanding a full refund, as all I had wanted was a repair.

To sum up, my experience with CrazySales.com.au was extremely negative, and I would not recommend purchasing from this firm. It is not worth the time and effort if you are not guaranteed to receive good customer service and quality products.

Recently, I decided to give CrazySales a try. I decided to purchase a diesel heater from their website, which was advertised as an 8kw system. However, when I received the item, I discovered that it was only a 5kw system. Although I was annoyed about this, I decided to accept the unit.

However, when I tried to turn on the system, I found that it didn't work. The unit was displaying a fault e3, which meant there was a faulty glow plug. I contacted CrazySales and asked for a refund or replacement, but they refused. Instead, they expected me to repair the brand-new unit myself.

To make matters worse, within a few days of this happening, my credit card details were compromised. Luckily, my bank noticed the issue and canceled my credit card before hundreds of dollars were spent. After this experience, I reviewed CrazySales online and found that they were at the center of attention for credit card fraud. Although I used PayPal to purchase my item, I still recommend staying as far away from this company as possible. I plan on contacting the ACCC about my experience.