eCRATER’s earns a 1.6-star rating from 87 reviews, showing that the majority of online shoppers are dissatisfied with marketplace experience.
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E Crater Phoenix Diamondback jersey
I ordered 6 phoenix Diamondback baseball jersey’s new colors for Christmas. I have paid for them but I still have not heard from them or received anything. I want all my money back or the jerseys I ordered. I ordered 2 red color jerseys # 7 with Corbin Caroll and a black 2023/24 jersey with Corbin Caroll # 7 and grey jersey with Corbin Caroll # 7 and off white home jersey Corbin Caroll #7. I want them or my mo ey back. Christmas is over
Claimed loss: 50.00 dollars each so 300.00 dollars
Desired outcome: I just want my money back please
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Order not received and seller not responding
Order No: 5624045
Order Date: 2023-04-29/06:11:18
Ship to:
Amy Madge
19 Henbury View Road Corfe Mullen
Wimborne, , BH21 3TP
United Kingdom
Seller: yuekidstoy
New Venom Carnage Riot Superhero Big Figure Lego Compatible: 1 x £26.23 = £26.23
Sales Tax: £0.00
Shipping: £6.00 (Regular United Kingdom)
Total: £32.23
Payment via: PayPal Express Checkout
I have contacted the seller numerous times to find out the status of the order and whether it has been dispatched. Seller is not responding and item not received. My son saved all his pocket money and paid via myself as he is only 8 but it is his money and he keeps checking the post. But we have had no tracking number and the seller won’t respond.
Please file this complaint and note that I wish to receive a full refund for my son so that he can purchase his item or similar elsewhere. I can’t watch his disappointed face each time a parcel comes anymore. Please help! Please issue a refund.
Desired outcome: Full Refund if possible
Order Not Received
I placed an order with recordrelics 23 days ago for two vinyl records (Kingdom Come - Kingdom Come & Alice Cooper - Greatest Hits) and still have not received my order or any communication from them. I have sent 2 emails and called and left a voicemail with no response.
Order # 5610716
Order Date: 4/5/23
Thank You,
Riick Daly
[protected]@rocketmail.com
Desired outcome: I wish to receive the items ordered or get a full refund
Is eCRATER Legit?
eCRATER earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding eCRATER.
With only 13% of 0 complaints being resolved, eCRATER slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
We have found that eCRATER is using a generic platform to host its website. While this is not necessarily an indication of any wrongdoing, it may suggest that the website is not tailored to the specific needs of the business or its customers.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for eCRATER. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of eCRATER's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Ecrater.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Ecrater.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Several positive reviews for eCRATER have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up eCRATER and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Seller account
The scammer that operates Ecrater.com required my personal data, financial data and credit card data to start selling on the worthless E-commerce marketplace Ecrater. As soon as I provided the scammer Dimitar Slavov of Ecrater my personal and financial data he suspended my seller account to prevent me to gather legal evidence against Ecrater.In that case they must also require proof of identity and proof of address from buyers. KYC applies only to payment processors but not to E-commerce marketplaces and A.I. Digital Fingerprinting is indeed Identity Theft. Now I see many Unauthorized Payments on my bank statemnets. Ecrater is a one man show, a com man show. Shun Ecrater.com and boycott Ecrater!
Desired outcome: Deletion of my personal and financial data
Activation windows product key instant
I was given wrong email address for instant product that mail I am not using it was nit working it was blocked I was given that mail id was [protected]@gmail.com it was not working can you please send to this email of my product key instant product key
My email id : [protected]@gmail.com
You can send it this above email my product key
Order #5572438
Desired outcome: New mail id added you can sent to that product code
Item not received
Ordered on the 12th September a San Antonio Jersey, have heard from the seller Here Coco just got sent an email saying give a review when you get the order. Haven’t received any information nor have I given the parcel. It’s now been two months! I didn’t get an order number, tracking number, nothing ?! Haven’t been able to contact anyone about this and have no email to try and contact someone?
Desired outcome: Parcel to be delivered asap
No return emails. I want to open a store.
24 years ago, I had a successful store Ecrater. Now retired, I want to again. I have emailed them 5 times; However, because I am not a present seller, they will NOT answer them as I read on Q secion. I can't open my store because it asks for my old PW. My memory is good but it is NOT that good. I appreciate your help with this situation.
Desired outcome: A Store.
I wrote this 9/29/22 and wrote a letter the head of eCrater because I can't remember the username and PW used 24 years ago. No answer from my letter to Diemter or messages here. IS ANYONE BREATHING ON THIS SITE? i CAN'T GET AN ANSWER. Thanks for nothing.
Dress, order number #5474701
I ordered this dress a month ago and it has not arrived. I got an email telling me that the order had been shipped on Aug. 17. I expected this to arrive three weeks ago. Please give me a refund. The order number is #5474701
Andrea Nightingale
[protected]@stanford.edu
Desired outcome: refund
Order through awsome-dealz - piss poor due diligence
Order # 5470272 dated 08/10/22 @ 09:33.21 Hrs.
[2] Truecraft 1/2 drive flex-head stubby ratchets @ $ 55.98. Attempts to contact eCrater / Awesome Deals / additional shipping instructions NO RESPONSE
Credit card / personal information captured. (Credit Information sales Fraud scam?).
NO CONTACT / NO RESPONSE from eCrater or Awesome-Dealz
Desired outcome: 1.) Provide explanation of no response.2.) Expunge all personal credit info captured
blue england away shirt xl
I ordered the item above on 29th June from user jersey-stock and I have still not recieve my item and its now been over 2 weeks since I placed the order.
can you please help me resolve this problem ASAP please. my email address is
[protected]@hotmail.co.uk.
my order number is 5444328.
Desired outcome: I would like a full refund please.
Venoruton tablets, 1 box
I had ordered Venoruton tablets on Apr 10th, 2022. The order number is :
5386755. So far I have not received it, nor do I know where is the package.
I had paid its price through my PayPal account .
Please follow-up status and advise me by return.
Thank you.
My email address is : [protected]@gmail.com
Order #5386755
Have not heard from seller for over 2 weeks from online purchase date. No goods shipped, no communication
Order #5374926. Heya. Purchased a product from your site from the seller called "bulbsremote", on 26/03/22, which was over two weeks ago. I have emailed the seller twice asking for a status update/delivery eta. As yet, no response. No goods shipped. Zero communication from the seller. Please advise next steps
Desired outcome: Communication-delivery of goods that have been paid for
Adult diaper disposal system
Ordered product on January 28 at 2352 2022 and never received product or refund. I have not received any update on product but I am so disappointed that this website is not shut down after reading all the negative reviews. I have family who are in a position to look into this. And look forward to you soothe right thing.
Desired outcome: Refund
Modere Skin
I ordered Modere Liquid Biocell collagen :Skin. I haven't received the product or a shipping notification. The order was placed November 26. I inquired about shipping a few days ago & didn't receive a response from your company . I really want the product I ordered. If you are not able to fulfill my order, I want a refund.
The order number is 5260381.
Haven’t received order
I have ordered trainer called Undefeated x Nike Air Max 97 OG Black Gorge Green White-Speed Red in a men's UK Size 8.5 about 3 weeks ago now and still haven't received them I was sent a tracking number but it doesn't work so I can't see where it is I've messaged the seller twice and heard nothing back please can someone let me know when my order will be delivered otherwise I want a refund as this is a present I bought my partner for Xmas
The seller name is called jersey96
Order number is 5211928
Tracking number doesn't work on EMS is LV297429820CN
Please get back to me asap
4 orders sent and paid for, no information etc. received.
First order 23/04/2021. number 5074639. Biakal air pistol parts (Airpro.) 3 more orders sent and paid for.
29/4/21. 5079800.
478833.
5079804.. [protected]
etc.
Tracking number to be sent.
No tracking number recieved, it is now over a month since first order.
I would like to know simply when I might have the information on when I may get, at least, the first order.
Desired outcome: When goods ordered will be received.
Jordan 1 rookie of the year shoes
I ordered an item messaging the seller 5 times throughout the week, not a singular reply. The day after my purchase I got an email with a shipping label saying "you item has been shipped" When I checked my order status it only said order "information" received all the way until now. I called dhl and they haven't received an item with that Shipping label, only the information. (This was all after a week with the same status an no reply... (Christmas is coming up and don't have time for this) so I contacted ecrater support they said " Thank you for your email. We have contacted seller and requested an order status. We have given the merchant 3 business days to respond. If you do not receive a contact from the seller within this time frame, please reply back to this email and let us know." So I reply'd after 3 days saying "they didn't reply to me or you, can I please get a refund if they won't ship the item."
Took a day for the next reply, they said " Hello Malik,
Thank you for your email. The seller (ZXG1991) has provided tracking # for your order :
Tracking: [protected]
Carrier: dhl"
... I already received that tracking number the second day after my order so why would they send me that after respectfully asking for a refund. I received the shipping label 2 weeks ago and my item still wasn't shipped, did they think sending me the same thing would resolve the issue or am I texting a robot. This has been the worst experience I've ever had on any online platform. I'm still not going to give up trying to get my money back, but they'll either ignore me or make me wait more weeks. All my money down the drain on this website.
bracelet not received o/no 4626469
Order no.4626469 ordered on 12/02/02 said to be shipped on 19/02/02. This order has not been received. I have asked the seller for a refund and the last contact I had with them was 7 days ago, when I was advised that they had notified usps that the package had been lost. This is not my problem as I have paid £76.04 and received nothing. I now wish to claim the refund as I have zero confidence in this seller. This was a birthday present for my disabled daughter which has caused her a lot of distress. My email is [protected]@hotmail.com. I look forward to your reply and a resolution to this problem. Regards keith graney
haven't received product but payment taken.
On the 28/11/19 I purchased for £20:14 a Greeting Card Program which to date I don't recall having received a receipt nor confirmation of order.
I have made efforts, (actually exceedingly time consuming efforts) to draw this to the attention of both Legends Shop and eCrater but as yet I haven't had even an acknowledgement of receipt.
I would appreciate some assistance with this matter.
Mr. P. Bridge
Please contact me at [protected]@hotmail.co.uk.
ditasarina123
My order #448924 for 45.00, I have contacted the seller and haven't received a response. I placed my order on 9/11/19 today is the 26th. I am requesting a refund or my order. There should be some accountability on the part of the seller. I work to hard for my money to get nothing for it. I wouldn't have even order from this seller, but they had 5 stars.
Ecrater should hold there sellers to a certain standard.
eCRATER Reviews 0
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Overview of eCRATER complaint handling
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eCRATER Contacts
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eCRATER phone numbers+1 949 378 244+1 949 378 244Click up if you have successfully reached eCRATER by calling +1 949 378 244 phone number 137 137 users reported that they have successfully reached eCRATER by calling +1 949 378 244 phone number Click down if you have unsuccessfully reached eCRATER by calling +1 949 378 244 phone number 108 108 users reported that they have UNsuccessfully reached eCRATER by calling +1 949 378 244 phone number
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eCRATER emailsinfo@ecrater.com100%Confidence score: 100%Support
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eCRATER address105 Alberti Aisle, Irvine, California, 92614, United States
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eCRATER social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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