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This person goes by different names: Sophia Zaya's, Melva Reid, etc. As well as her company, it can be found under multiple names including Annalicia's Mommy, Inc. Capelli's Emporium, LACEWIGSNHAIRPRODUCTS, etc.
Ladies, please beware of this seller. She is on multiple online hair forums and boards with tons of complaints from buyers who either were totally scammed out of hundreds of dollars and/or when they received the product, it was not what they purchased.
She will befriend you first; seem like your best friend very caring and concerned about your hair and your well being in general. After she gets you to send in the money, you will have major difficulty getting a hold of her. She suddenly rarely answers e-mails, phone calls, and eventually you will not be able to get a hold of her at all.
If you try to file a complaint, she totally denies any wrong doing. However, some have gotten their money back by filing a complaint through Paypal and with their credit card companies.
Please do your research before ordering from Sophe (Sophia Zayas) of LACEWIGSNHAIRPRODUCTS (her Youtube name).
Here's her YouTube Site: http://www.youtube.com/user/LACEWIGSNHAIRPRODUCT
She has deleted most of the poor reviews and comments; therefore, as of today's date (12/27/09), you can no longer leave any negative feedback on her YouTube site. All Comments are now subject to review by her. This keeps people from telling the truth about purchases that they have made on her site.
YouTube Complaint (this is only one of many many many YouTube complaints; please do a google search): http://www.youtube.com/watch?v=AJI2vlR9VUY
Ebay Complaints:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=capelli-s**emporium*fabhair4u&iid=-1&de=off&items=25&page=
Banned from this forum for scamming customers out of their money:
http://thelacewigconnection.ning.com/profiles/blogs/banned-vendors
*She will likely change her name in 2010 and into the future, please be on the lookout.
Hi Sophia (Justiceforthejust). Please stop posting responses to bad reviews under different names. We all know it is you!
And since you've found your way here, please do comment on the dozens and dozens of other comments from different people under the Youtube video (listed above in the orginal complaint) of people who have been scammed out of hundreds of dollars by you. They are all just "haters" right? They are all lying on you? That's your normal rebuttal, it's getting real old. That's all you can say, while your Paypal Account got frozen and you lost your merchant account due to scamming people.
What about all of the poor ebay comments dating back to 2008? They are all liars too? Just a bunch of random people all over the World Wide Web, picking on poor Sophia Zayas. Oh and by the way, what about the recent terrible feedback from buyers on your own website from people who never got their products? They are just angry haters lying on you, right?
Get a life Sophia, stop scamming people and spend your time making wigs instead of trying to defend your scams on forums. We know that you, Justiceforthejust, are Sophia Zayas from Capelli's Emporium posting here under a different name, you've been doing this for years. The only time we see a positive comment, it's because you made up a User Name and posted.
Is this person lying too (see video link below)? These people don't know each other, they live in totally different states. The common Denominator is you!
http://www.youtube.com/watch?v=xEBHhRXTNBY&feature=response_watch
Update on Lacewigsnhairproduct - Sophia Zayas
Sorry Boo, but we are all right...Sophia Zayas, owner of Capellis Emporium, LACEWIGSNHAIRPRODUCT is sitting in jail right now, with her hubby, Pete Zayas. Facing life in prison for murdering her 2-month old daughter back in 2007, BEFORE she started making YouTube Videos. Get it Straight! The girl was sicker and more crooked than we even through. In the back of our minds, we all knew that she was demented, but sheesh, who would have known it was like that!
Look Familiar:
http://www.elpasotimes.com/newmexico/ci_20544602/hafb-couple-plead-not-guilty
Yes, it's her!
http://www.kvia.com/news/Investigation-Reveals-Baby-Died-With-Fractures-Cigarette-Burns-Broken-Ribs/-/391068/15242628/-/7in0jlz/-/index.html
Just Google Pete and Sophia Zayas...
*The Rebuttals were written by Sophia, so she'll never read this!
The complaint has been investigated and resolved to the customer’s satisfaction.
I can only agree to what has been written! This women is a con artist. She scammed me too! Don´t EVER try to buy anything from her! She will never send your item or return your money.
This is how she looks like so beware everyone!
I tend to disagree.. non of you have come with an invoice proven you've purchase from Capelli's Emporium and there's only one company name. The video I looked at is from a woman who is clearly rude and wants the company to send her the wig without a full payment. How can that be a scam. Get Real! You're probably one of the womans' subscribers. Be real about it.. seriously. Report personal experiences about companies. America suffers while people like this sit and want hard work done for free.. Darn SHAME!
LOLOLOLLMAO!, that is so funny! i love when bad people get coaught in the act! if what they say about you is true you need to burn in the hot place you come from.
Im very upset because I ordered some wigs from dreamlacewigs.com from Cathy and she sent me the name of the receiver and the amount of money for the wigs. Now she is telling me that I sent the money to the wrong receiver when CLEARLY she emailed me the person to send it to. I sent the money for the first order and she accepted my payment sending me a thanks for my order email. Then I sent the money for the 2nd order and now she is saying I sent the money to the wrong person and the money was taken already and she was the ONLY person that I gave the MTCN# to... I don’t know if she is stealing or what but now she is also acting as if she is not getting my emails and waited to respond (after contacting another sales person and the day before their 7 day holiday started) to say that she has not been getting my emails. Now I have had several communication problems and they NEVER ship my orders on time. Its been 2 weeks and I do not have the stock order that I ordered nor have I heard anything about my custom order. I do not recommend anyone to order from this company especially if you have a business because the clients do not look at the unreliable vendors they look at your business and you are only as good as your vendor.
they all need to be exposed together!
http://myworld.ebay.com/hairbycapellis . I don't see a bad rating yet, for this profile of her's