eCRATER
Reviews and Complaints

Hello,

I ordered a set of Damascus knives from arsons knives and paid for them in full. After some delay I have received the knives.
They have now however emailed me requesting I transfer another $200 via PayPal due to the price of the item increasing. This to me seems like a scam - I have already paid in full and received the item and therefore have no intention of transferring further funds. However other customers may do so - sending money to a strange PayPal account on the back of no further details other than a demand from an e crater vendor and thought I ought to flag this with you.

Kind regards,
Olivia

I ordered Beats headphones from your site on November 14 and haven't received the item or any shipment information from the seller. These are a gift and I have to have the item by December 7th. I emailed the vendor today as well.

Seller: tronixwarehouse
Beats Solo 2 Wireless Bluetooth Headphones- Rose Gold: 1 x $106.99 = $106.99
Promo Code: $5.00 (FIVEOFF)
Sales Tax: $0.00
Shipping: $5.00 (Regular US-Mainland)
Total: $106.99
Payment via: PayPal Express Checkout

Product URL:
https://www.ecrater.com/p/25743317

Rebecca Norris

It has been around 3 weeks since I've ordered a wig, and it still has not been shipped. I'm requesting that this idem gets shipped. If not possible, I'd like a refund. I received a confirmation email 10/30/18. I attempted to email the seller, but they unfortunately did not reply.

The sellers name is Little-Closet The idem I was hoping to receive was titled "Lolita Golden Blonde Long 100CM Straight Fashion Party Cosplay Wig + Wig Cap: 1 x" however when I click on the link for this product, nothing shows up. The order number is #4247899

I have never received this product I ordered the 22nd of October 2018

Lancome Resurface C Serum Booster 1oz Facial Skin Care microdermabrasion: 1 x $39.99 = $39.99
I tried to email the company but my email were returned :(
The email is : [protected]@cosmetics.com
Order No: 4242977
Order Date: 2018-10-22/17:54:38
The paypal payment has been proceed the same day :
You paid $45.48 usd to
fran rinaldi
What can I do now?

Order No. 4242721
Seller: chenbin1993

I have messaged seller about product not being delivered and have received no response. I would either like to receive the jersey or receive a full refund of the $38.99 paid for the jersey. It has been well over 14 days since the order was placed. I also never received a tracking number.

Product URL: https://www.ecrater.com/p31499488

Hi,

I placed an order on 10/26/18 and have not received a confirmation of status of the order since. I am concerned this order will not be fulfilled at this point. Is there anything eCrater can do to reach out to seller, "1955nba"?

Their ECrate site are as follows:

https://www.ecrater.com/p/30746551/denver-nuggets-15-carmelo-anthony-blue

https://1955nba.ecrater.com/contact.php

It is worth noting that their contact information does not sem to include a legitimate contact.

Regards

On 10/7/19 I purchased a Jr. Park Ranger GC National Park Badge (Item #[protected]) from your seller Fantasypin (Order #423157). I paid through Paypal $14.99. As I did not hear anything from the seller confirming my order, after several days, I sent an email to her addresss [protected]@live.com to request info as to when she would deliver my purchase. She ignored my request. A few days later I sent another email asking her to simply respond with her intentions as to whether or not I should expect delivery. Still no answer from Kathy Anthony. Can you contact her to inquire as to whether or not she is planning to ship my purchased item? Thank you. Kathy Haase [protected]@att.net

Hey I ordered these bed sheets like 3 weeks ago and I have not received them and I have gotten a response but all he sent me was the picture below. And he refuses to answer now. I'm sick of waiting for this guy he has 1 star ratings and 96 sales. I would like a refund. I have not received the order so it shouldn't be a big deal I'm just fed up with emailing this guy I asked for a refund the second I ordered it and he said he sent it two weeks ago a week or two after ordering

Ordered NAC Drops on July 11, 2018, Order #4167100. After three weeks did not receive order. E-mailed NAC Drops on August 2 that drops were not received. Was e-mailed back that they would "organize another package". Package not received. On Sept. 19 I contacted them to cancel my order and refund my money by Sept. 27 or I would contact eCrater and my credit card company about the undelivered order.

Item not received, no response from seller.

Gray Reducing Drill Sleeve Metal MT4 To MT2 Morse Taper Adapter: 1 x $9.99 = $9.99
Seller: tools24x7
Order Date: Aug 2, 2018
Message To Seller : September 8, 2018
Message Details:
Has this order shipped? If yes, when did it ship? What is the expected transit time?
No response from the seller as of September 17, 2018
No delivery of the item as of September 17, 2018

Refund requested as the appropriate resolution.

I ordered cards against humanity with the 6 expansion packs and 13 booster packs for $80 August 28, tried to contact seller August 29. It has been 14 days and neither have I received my package, or gotten a response from seller. My email is [protected]@gmail.com. I would like my package soon or I would like a refund please contact me as soon as possible with details.

This is a copy of my receipt:
[protected]@ecrater.com
To:[protected]@yahoo.com
Jul 31 at 9:07 AM
Order No: 4180275
Order Date: 2018-07-31/09:07:08

Ship to:
jeannie moberly
240 Copley Rd
upper darby, Pennsylvania, [protected]
United States

[protected]@yahoo.com

Seller: tomtom2009
New Heath Zenith Wired Door Chime LE 73: 1 x $5.00 = $5.00
Sales Tax: $0.00
Shipping: $12.72 (USPS Standard Post (2-9 days))
Total: $17.72
Payment via: PayPal Express Checkout

Product URL:
https://www.ecrater.com/p/10954325

*If you have questions about this order please contact the merchant by clicking on: https://www.ecrater.com/askseller.php?sid=98407

ECrater.com has terrible customer service and they have false online advertisement as well as terrible customer service. I spoke with a person named Wes and he cancelled my order with telling me beforehand, he gave me an attitude and hung up the phone on me before I finished asking him when will I receive this refund. I have called him and emailed him but he will not reply about my refund. He took $1, 998.00 from my bank card and will not reply to my question. I believe he is a scam seller

I ordered this item on June 19, 2018 and as of July 11, 2018 I have not received the item or the email tracking information. It has passed the 14 days that are needed to file a complaint. I would appreciate at least the email to inform me that my product is being moved and to see where it is. Please resolve this issue. I would like to receive my item sometime soon.

On 4/28/2018 I purchased a product and have yet to receive it. As per PayPal, there is no shipment tracking. I've made attempts to reach the seller by email to 'r.[protected]@yahoo.com' on 5/11/2018 and via eCrater's Ask Seller at https://www.ecrater.com/askseller.php?sid=431782

I'm not asking for a refund, I would just like to receive the product.

Transaction information is as follows:

Order No: 4121418
Order Date: 2018-04-28/21:34:49

Ship to:
Joshua Sanchez
620 Lavers Circle Unit 121
Delray Beach, Florida, 33444
United States

[protected]@hotmail.com

Seller: siebel
Sony DualShock 4 Wireless Controller - Magma Red PS4: 1 x $27.99 = $27.99 Sales Tax: $0.00
Shipping: $0.00 (Regular US-Mainland)
Total: $27.99
Payment via: PayPal Express Checkout

Any assistance you can provide would be greatly appreciated,

Joshua Sanchez
[protected]

I have contacted @fashionjewelery1 many times but he did not get back to me once. This is my first experience purchasing from this website and I am very upset it is a scam. He never got back to me and I did not receive my order. It was suppose to be a gift but unfortunately, I would not recommend anyone using this website. Especially this seller as he just takes money and does not give your order. This is a scam. Do not purchase from this seller.

On February 11, 2018, I purchased 1200 PCS package PAMPAS GRASS seeds, rare reed flower seeds from ecrater.com, but have been unable to contact them, since my pdf receipt was unreadable, so I have no idea who has my money, or the product I ordered. There is no way to contact them, as their online form requires the name of the firm that sold it via their site. so it just sucks!

On April 2, 2018, I received an email from Keith Speer telling me that a PS4 was available from him on eCrater (I had previously inquired about one but it was sold out). I ordered it and paid for it that day. I also sent him an email asking for a little information about the time frame. On April 9, I received an email from Paypal with the caption "Details about your shipment" and the sentence "If you have questions about the shipment, please contact [protected]@hotmail.com." I did contact that email address, although it didn't look to me like the same seller. I sent emails on April 10 and on April 16. I sent another email to Keith Speer ([protected]@gmail.com) yesterday, April 17. NONE of my emails have gotten any response. I still have not received the PS4 or any information from the seller.

Here is the information I received on the 9th, which I hope will help you identify it:

Transaction number: 5A899770HF037161C
Item Name: Playstation 4 500GB Jet Black
Item# [protected]
$139.99 USD 1 $139.99 USD
Subtotal $139.99 USD
Shipping and handling $0.00 USD
Insurance $0.00 USD
Tax $0.00 USD
Total $139.99 USD
Payment $139.99 USD
Payment sent to [protected]@hotmail.com

Custom: 429540

I expect to receive the product or a full refund.

I ordered a little tikes big digger sandbox from them. It was $14.00 and they said it would be here before Easter. The seller has disappeared. They do not respond to messages and no longer exist on your site. I never received the product. I am less upset about the money and more upset because I really wanted the sandbox and I find it rude that they are able to just steal money from people. I would really like the sandbox but if that is not possible I would like a refund. If a refund is not possible I would at least like the seller to get in trouble and have to donate the money they stole from people to some charity.

Order No: 4090270
Order Date: 2018-03-18/13:47:35

Ship to:
Beranda Tatum
2402 N STONEYBROOK ST
WICHITA, Kansas, [protected]
United States

[protected]@yahoo.com

Seller: bargainfindersusa
Little Tykes Big Digger Sandbox: 1 x $14.00 = $14.00
Sales Tax: $0.00
Shipping: $0.00 (Regular US-Mainland)
Total: $14.00
Payment via: PayPal Express Checkout

Product URL:
https://www.ecrater.com/p/30095542

*If you have questions about this order please contact the merchant by clicking on: https://www.ecrater.com/askseller.php?sid=428910

*You can file a complaint with eCRATER if you have not received your order, and the merchant does not respond, and 14 days have passed since the order was placed.

*If the merchant asks you to pay by any payment option not selected during checkout, please do not do so and report this to us using the contact link on the eCRATER home page

Reliaze una compra el 02/01/18, de un Baby Sit and Step 2-in-1 Activity Center - 360° de 65 dls por medio de la pagina web eCrater del vendedor kookware y ya pasaron 18 dias y aun no me llega nada, necesito saber que esta pasando, si no para poder cancelar la compra y me devuelvan mi dinero.

Order No: 4006130
Order Date: 2018-01-02/16:12:08
Ship to:
angelica jimenez
3607 santa ana st
huntintong park, California, 90255
United States

[protected]@gmail.com

Seller: kookware
Kolcraft Baby Sit and Step 2-in-1 Activity Center - 360° Spin Seat, : 1 x $65.00 = $65.00
Sales Tax: $0.00
Shipping: $0.00 (Regular US-Mainland)
Total: $65.00
Payment via: PayPal Express Checkout